MM

MARIO MACIAS

#1 IN THE NATION
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

JP
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Jim P.
Chandler, AZ
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
It was a very nice morning when Mario Macias took care of us and our car. It was a very comfy 2 hrs that went very well.
Recommended
Cara M. from San Tan Hyundai responded on 06/11/2019 11:46 AM

Jim,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

KM
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Kristin M.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Department
I love coming to San Tan Hyundai! Mario takes such good care of me and my family! THANK YOU!
Recommended
Cara M. from San Tan Hyundai responded on 06/11/2019 08:16 AM

Kristin,
Thank you for your response. We appreciate you and your loyalty. We look forward to helping you again! Have a great day.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

MM
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Mckenna M.
Az, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
My service advisor, Mario had excellent customer service. He ensured any questions I had about my service were answered.
Recommended
Cara M. from San Tan Hyundai responded on 06/10/2019 12:00 PM

McKenna,
Thank you for your response. We appreciate you taking the time to recognize Mario. We are here if you need anything.

Have a great day!
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

WR
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Willard R.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service Dept.
Mario had us out of there in a timely manner. Very satisfied with the work done. Thanks !
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 06/09/2019 06:23 AM

Good morning. Thank you for responding to our survey with the great comments. We truly appreciate it and look forward to seeing you next time. Have a great rest of your weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230

MB
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Michael B.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
key to success
once again Mario Macias took care of my service---as usual it was quick, efficient, and correct. Always get top service at this dealership. Would not go anywhere else.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 06/09/2019 06:20 AM

Good morning. Thank you for responding to our survey with the great comments. We truly appreciate it and look forward to seeing you next time and the next time.  :) Have a great rest of your weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230

Verified Customer
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
AMAZING SERVICE!!
Very happy with the work done on my car. Hyundai was flexible and took care of my car with much ease!
Recommended
Cara M. from San Tan Hyundai responded on 06/07/2019 09:30 AM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

KH
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Kristina H.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Quick and professional service.
Finished service ahead of schedule.
Mario is super professional and courteous.
Recommended
Cara M. from San Tan Hyundai responded on 06/06/2019 02:17 PM

Kristina,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

GL
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George L.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Every body and every thing is great when I come in for service
The service person that meets me in the driveway always seems happy to see me and knows what I'm bringing my car in for. Great staff and very knowledable..
Not Recommended
Cara M. from San Tan Hyundai responded on 06/06/2019 01:52 PM

George,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

DJ
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Doris J.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Mario is the best service advisor that the dealer has!!?
Recommended
Cara M. from San Tan Hyundai responded on 06/06/2019 12:54 PM

Doris,
Thank you for your response. We agree! Mario is one of the best! We appreciate you and your  business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

WB
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William B.
Gilbert, AZ
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
HYUNDAI 2014
GOOD SERVICE
Recommended
Cara M. from San Tan Hyundai responded on 06/06/2019 10:06 AM

William,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Customer Service
Mario Macias professionalism and friendliness
Recommended
Cara M. from San Tan Hyundai responded on 06/06/2019 09:17 AM

Thank you for your response. We appreciate you taking the time to recognize your advisor, Mario. We look forward to helping you again at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

SH
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Stacie H.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional service
Mario is very professional and informative. Timely service and friendly staff!!
Recommended
Cara M. from San Tan Hyundai responded on 06/06/2019 09:10 AM

Stacie,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

TJ
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Twyla J.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
You can’t ask for better service. Fast, friendly, and efficient.
Recommended
Cara M. from San Tan Hyundai responded on 06/06/2019 09:07 AM

Twyla,
Thank you for your response. We appreciate you and your business. We look forward to helping you again. Have a great day.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

VS
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Victoria S.
Fort Mohave, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always the Best service
MARIO in service department is the greatest!!!! The whole staff is phenomenal!!!! Love you guys!!!!
Recommended
Cara M. from San Tan Hyundai responded on 06/05/2019 10:38 AM

Victoria,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look foward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

JJ
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Judy J.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mario..Best Ever!!!
I always have my service appointments with Mario!!!..He always comes through for me!!!...He is still the best!!!

Judy J.
Recommended
Cara M. from San Tan Hyundai responded on 06/05/2019 10:17 AM

Judy,
Thank you for your response and for recognizing Mario. We appreciate you and your  business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

ME
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Mary E.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always Five Stars
I love this dealership. They are always so helpful and have the best customer service!
Recommended
Cara M. from San Tan Hyundai responded on 06/04/2019 12:18 PM

Mary,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

IA
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Isabel A.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service advisor
Great customer service.
Recommended
Cara M. from San Tan Hyundai responded on 06/04/2019 11:12 AM

Isabel,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

TW
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Theodore W.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Recent Service Visit
Scheduling was a breeze, waiting area was pleasant. Would definitely recommend!
Recommended
Cara M. from San Tan Hyundai responded on 06/04/2019 09:20 AM

Theodare,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

CL
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Campbell L.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
FRIENDLY PEOPLE
I HAVE JUST LEARNED THAT MY SERVICE ADVISOR, MARIO MACIAS, WAS RANKED # 1 IN THE NATION IN THE PAST. AS FAR AS I AM CONCERNED HE IS RIGHT UP THERE IN THE RUNNING STILL AGAIN FOR 2019.
HE HAS BEEN MY ADVISOR SINCE 2014 AND I HAVE RESPECTED HIS JUDGEMENT AND ADVICE IN THE MAINTENANCE OF MY CAR. I WOULD TRUST HIM WITH MY LIFE , LITERALLY.
HE ALWAYS KEEPS ME INFORMED OF THE STATUS OF THE CAR, AND IF ANY ADDITIONAL WORK MAY BE NEEDED GIVES ME THE OPTION TO DO IT NOW OR NEXT SERVICE. HE HAS MY COMPLETE TRUST, NOT PUSHY.

PLEASE SEE THIS REVIEW IS SENT TO HYUNDAI OF AMERICA.

CAMPBELL B LONG.......TRULY SATISFIED CUSTOMER.!!!!!
Recommended
Cara M. from San Tan Hyundai responded on 06/04/2019 08:06 AM

Campbell,
Thank you for your amazing feedback. We appreciate you taking the time to recognize Mario. He truly cares for his customers and it shows. We look forward to seeing you at your next visit. 

Have a great day.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

RB
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Ronald B.
Sun Lakes, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very timely
Work was done very quickly and my service advisor was very helpful
Recommended
Cara M. from San Tan Hyundai responded on 06/04/2019 08:02 AM

Ronald,
Thank you for your response. We appreciate you taking the time to recognize your advisor. We are here if you need anything.

Have a great day!

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
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