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MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

Reviews of MARIO MACIAS

Verified Customer
Queen Creek, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hi
Hi
Recommended
Cara M. from San Tan Hyundai responded on 09/21/2018 11:12 AM

Thank you for your response. We appreciate you and your business. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
EM
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Eugene M.
Chandler, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Sonata
Mario and crew provided an excellent experience on my latest service visit. From the outside greeter all the way through to the cashier I couldn't have expected a more friendly or professional process. I actually look forward to my visits. And Mario Macias is the best ever!
Recommended
Cara M. from San Tan Hyundai responded on 09/21/2018 10:38 AM

Eugene,
Thank you for you response. We appreciate you taking the time to recognizine Mario and the surrounding crew. We look forrward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
SM
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Susan M.
Florence, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Job well done Very courteous staff
Excellent
Recommended
Cara M. from San Tan Hyundai responded on 09/19/2018 02:07 PM

Susan,
Thank you for your response. We appreciate you and your business! We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
ZA
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Zeba A.
Tempe, AZ
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
I moved here from MN in March 2018. I took my car to 2 different Hyundai dealerships (Tempe &Scottsdale). San Tan is the best.
Recommended
Cara M. from San Tan Hyundai responded on 09/19/2018 02:05 PM

Zeba,
Thank you for your response. We appreciate you and your business. We are here if you need anything. I hope you have a wonderful day!

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Gilbert, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service Department
I have no complaints. They do a great job with oil changes.
Recommended
Cara M. from San Tan Hyundai responded on 09/19/2018 11:11 AM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
ME
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Marc E.
Tempe, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Employees and Service integrity
The care my car receives keeps it running perfectly and a much appreciated bonus they clean it before i pick it up!!!! Thank you Mario and team!
Recommended
Cara M. from San Tan Hyundai responded on 09/19/2018 10:59 AM

Marc,
Thank you for your response and for recognizing Mario. We look forward to helping you at your next visit. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
MM
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Malcolm M.
Chandler, AZ
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service Department and Customer Care
This dealership treats you right from pickup and drop-off when your car needs service to the popcorn in the waiting room. The advisors do a great job of keeping you informed and repairs are scheduled and provided promply. Overall a great experience.

Mario is the best!
Recommended
Cara M. from San Tan Hyundai responded on 09/18/2018 10:34 AM

Malcolm,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
PH
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Paul H.
Gilbert, AZ
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The Hyundai Experience
Friendly service department and sales staff.
Recommended
Cara M. from San Tan Hyundai responded on 09/18/2018 09:03 AM

Paul,
Thank you for your response. We appreciate you and you business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
MG
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Mark G.
Gilbert, AZ
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service was outstanding.
Mario, my service agent, was outstanding- kept me in the loop regarding my vehicle and provided me timely updates on the progress of the routine maintenance.
Recommended
Cara M. from San Tan Hyundai responded on 09/17/2018 02:59 PM

Mark,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards.
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DS
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Diane S.
Mesa, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Service was GREAT!!
Recommended
Cara M. from San Tan Hyundai responded on 09/17/2018 02:58 PM

Diane,
Thank you for your resposne. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
SP
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Shelbi P.
Chandler, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service as always!
I brought my sonata in for a routine oil change and tire rotation--I worked with Mario and he was an absolute pleasure! I was kept up-to-speed on the progress of my service, and Mario helped me get new caps on the valve stems of my tires which I greatly appreciated! I will continue to go to Santan to service my sonata. I am always impressed with Santan's professionalism and would highly recommend going there to purchase a vehicle, or have an existing Hyundai serviced!
Recommended
Cara M. from San Tan Hyundai responded on 09/17/2018 02:15 PM

Shelbi,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
RA
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Richard A.
Queen Creek, AZ
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The best dealership and the best service
Mario Macias always takes care of me and makes sure I get the discounts that are available and that my Santa Fe Sport is always in prime shape.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 09/16/2018 06:51 AM

Good morning.  Thank you so much for responding to our survey with great comments.  We really appreciate it and look forward to seeing you next time.  Have a great Sunday.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
RC
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Ralph C.
Sun Lakes, AZ
2010 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
people
as usual very good
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 09/16/2018 06:49 AM

Good morning.  Thank you so much for responding to our survey with the great comments.  We really appreciate it and look forward to seeing you next time.  Have a great Sunday.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
CE
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Charles E.
Mesa, AZ
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/13/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
problems
battery replacement was fine, but service person failed to reattach the latches on the air cleaner cover causing a sucking noise as soon as i got out on the highway. Also, the air conditioner controls had all been changed and the "auto" setting for head lights was changed to off. The light setting change had happened before so i caught it before driving at night with no lights on, which happened to me after the last service was performed and is dangerous .
Recommended
Cara M. from San Tan Hyundai responded on 09/14/2018 10:46 AM

Charles,
Thank you for your response. We apologize for overlooking those details. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JE
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John E.
Gilbert, AZ
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Convenient, good customer service.
Mario always takes good care of our needs.
Recommended
Cara M. from San Tan Hyundai responded on 09/14/2018 12:55 PM

John,
Thank you for your response and for recognizing Mario. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Queen Creek, AZ
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Professional service, welcoming environment.
Recommended
Cara M. from San Tan Hyundai responded on 09/14/2018 01:12 PM

Thank you for your response. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
TH
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Timothy H.
Maricopa, AZ
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai service is the best
We appreciate everything about your dealership,but Mario always makes us feel welcome sort of like family. Thanks for having such great people like Mario to deal with people and also service.
Recommended
Cara M. from San Tan Hyundai responded on 09/13/2018 12:49 PM

Timothy,
Than kyou for your response. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
AN
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An N.
Gilbert, AZ
2013 Hyundai Sonata Hyb
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service department
Good job guys
Recommended
Cara M. from San Tan Hyundai responded on 09/13/2018 12:12 PM

An,
Thank you for your response. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
PD
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Patricia D.
Maricopa, AZ
2017 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
professional, knowledgeable, friendly
professional, knowledgeable, friendly
Recommended
Cara M. from San Tan Hyundai responded on 09/13/2018 12:04 PM

Patricia,
Thank you for your response. We are here if you need anything! Have a great day.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Gilbert, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great services
Timely and polite
Recommended
Cara M. from San Tan Hyundai responded on 09/13/2018 11:35 AM

Thank you for your response. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
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