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MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

Reviews of MARIO MACIAS

Verified Customer
Mesa, AZ
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
First service on new car
Great service!
Recommended
Cara M. from San Tan Hyundai responded on 07/17/2018 08:57 AM

Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Mesa, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good
No complaints
Recommended
Cara M. from San Tan Hyundai responded on 07/17/2018 09:00 AM

Thank you for your response. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DH
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David H.
Chandler, AZ
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
my first oil change
Although this is my 3rd Santa Fe, this is the first oil change for my 2017 Santa Fe. Everything went well. Mario at the service desk remembered my questions about adding accessories and my preferences.
Recommended
Cara M. from San Tan Hyundai responded on 07/16/2018 12:23 PM

David,
Thank you so much for your response. We are pleased to hear of your great experience. Thank you for your continued loyalty. We are here if you need anything.

Have a great day!
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Chandler, AZ
2015 Hyundai Santa Fe S
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Horrible "service"
Lost our online service registration, failed to deliver necessary service, never apologized for losing our online reservation not for completing the necessary service, never even attempted to schedule us to get all necessary services complete.
Not Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 07/16/2018 01:15 PM

Good afternoon.  I apologize for the situation.  I left you a voice mail a moment ago.  Please give me a call so we can address your concern.  I look forward to speaking with you.  

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
GL
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Gayla L.
Queen Creek, AZ
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Of course we would
Recommended
Cara M. from San Tan Hyundai responded on 07/16/2018 10:48 AM

Gayla,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
LW
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Lisa W.
Apache Junction, AZ
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast service
Fast friendly service from Mario!
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 07/15/2018 06:28 AM

Good morning.  Thank you for responding to our survey with the super comments.  :)  We look forward to seeing you next time.  Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
RB
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Ronald B.
Sun Lakes, AZ
2010 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very quick service and done very well
The service was so quick that I only read 5 pages of my book,my service advisor Mario is such an asset to your company
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 07/15/2018 06:25 AM

Good morning.  We appreciate you taking the time to fill out our survey with the fantastic comments.  We agree Mario is super valuable to us.  We will see you next time and have a great weekend.  

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
RM
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Roger M.
Mesa, AZ
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly people and the service.
Have always had fast and friendly service. I would recommend San Tan Hyundai to anyone. First Hyundai my wife and I have owned and I'm sure it won't be the last.
Recommended
Cara M. from San Tan Hyundai responded on 07/13/2018 12:29 PM

Roger,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Scottsdale, AZ
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fairly Good Service
The oil change service and the people involved in the process were friendly and available. I got out in a timely manner. However during my wait, I received a text about a report on my vehicle recommending some services I need to get done like an air cabin filter. But when I was called to check out, no one told me verbally or explained to me about the additional services my car needs. So the communication needed some improvement.
Recommended
Cara M. from San Tan Hyundai responded on 07/13/2018 02:47 PM

Thank you for your response. We apologize we did not meet your expectations. We would like to make it up to you. Please give us a call and we can get you in to get that cabin air filter replaced. 480-517-5237. I look forward to hearing from you.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
TJ
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Twyla J.
Mesa, AZ
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
My experience with the service department was excellent.
Mario was helpful and extremely thorough when he was detailing everything that was done during this visit.
Very low stress!
Recommended
Cara M. from San Tan Hyundai responded on 07/12/2018 01:42 PM

Twyla,
Thank you for your feedback and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Gilbert, AZ
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick and efficient
Always greeted with a smile and treated like your special. Count on your vehicle receiving the best service available.
Recommended
Cara M. from San Tan Hyundai responded on 07/12/2018 11:08 AM

Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Gilbert, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service Experience
Great Service Adviser. Job do quickly. Great Experience
Recommended
Cara M. from San Tan Hyundai responded on 07/12/2018 11:11 AM

Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
EG
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Evette G.
Gilbert, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Great service
Recommended
Cara M. from San Tan Hyundai responded on 07/12/2018 10:07 AM

Evette,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Queen Creek, AZ
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Well trained employees
Your dealership caters to the customer. Listens to their needs and sets out to meet them. I am a highly satisfied customer. I have recommended your dealership to others.
Recommended
Cara M. from San Tan Hyundai responded on 07/12/2018 09:20 AM

Thank you for your response. We appreciate you recommending our dealership! We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JS
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Jasvir S.
Maricopa, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courteous service
Mario was very professional and humble, kept me posted on every step of the service in progress.
Recommended
Cara M. from San Tan Hyundai responded on 07/12/2018 09:14 AM

Jasvir,
Thank you for your feedback. We appreciate you and your business. We look forward to helping your at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
RS
gravatar
Roberto S.
Chandler, AZ
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best customer seevice
Mario always great with service. Always
Recommended
Cara M. from San Tan Hyundai responded on 07/11/2018 11:33 AM

Roberto,
Thank you for your repsonse. We are pleased to hear you had a good experience with Mario. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
KK
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Kandice K.
Gilbert, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wonderful customer service
When I say wonderful customer service, I mean every aspect of the service department. The service manager are the best, and I have never had any issues with the work that has been done to my car. I have owned many different name brands of cars, but Santan Hyundai is the best
Recommended
Cara M. from San Tan Hyundai responded on 07/10/2018 03:48 PM

Kandice,
Thank you for your feedback. We appreciate you and your business. We are here if you need anything.

Have a great day,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
SD
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Suzanne D.
Gilbert, AZ
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Accomodating
Even without an appointment very accommodating and serviced quickly
Recommended
Cara M. from San Tan Hyundai responded on 07/09/2018 02:29 PM

Suzanne,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
ML
gravatar
Maureen L.
Mesa, AZ
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Bought new tires.
Ok job !
Recommended
Cara M. from San Tan Hyundai responded on 07/07/2018 10:50 AM

Maureen,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
SS
gravatar
Sumner S.
Mesa, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service at San Tan Hyundai
The staff were very professional and friendly. They went over the work that had been done on the vehicle. We will definitely be bringing our
Santa Fe back for future servicing.
Recommended
Cara M. from San Tan Hyundai responded on 07/07/2018 10:51 AM

Sumner,
Thank you for your feedback! We appreciate you and your business. We look forward to your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
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