PN

PAUL LOUIS NIEMIEC

Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1091 reviews)
69

PM
gravatar
Pamela M.
Naples, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
My recent visit was great. However, I get my oil changed at the Ford dealership because it is less expensive.
I would suggest you lower some of your service rates.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 03/16/2019 06:02 AM

I will look into this and thank you for taking the time to complete our review!

Employees worked with

AB
gravatar
Angie B.
Naples, FL
2011 Hyundai Elantra To
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Pleasant Surprise
I brought my wife's 2011 Elantra Touring in for two reasons, one an oil change and the other a bit of a loose steering wheel. To my surprise the steering wheel was covered under Hyundai Warranty which was truly amazing as most competitors don't have a 10 year warranty. Thanks!!!

I also had the tires rotated and my water fluids replaced and a small tune up all of which will keep this car in fine shape for the following year. Thanks again for a great job all in one short afternoon.

Jeff
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 03/15/2019 07:09 AM

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with

KJ
gravatar
Kathy J.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always friendly and helpful
They work with your schedule, always courteous.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 03/15/2019 07:10 AM

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with

RE
gravatar
Richard E.
Naples, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Another reason to visit.
Once again a pleasant visit to Tamiami Hyundai. Paul Niemiec and his team were ready and took care of my Santa Fe. Never thought I would be looking forward to returning to any automotive dealership. Keep up the good work!
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 03/15/2019 07:10 AM

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with

Verified Customer
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Good service.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 03/14/2019 06:12 AM

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with

Verified Customer
Naples, FL
2017 Hyundai Santa Fe S
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/13/2019
verified customerVerified Customer
Category: Service
Fast service.
Quick service.
Recommended
Employees worked with

KD
gravatar
Kathleen D.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Paul took great care of our Tucson and when our Sante Fe is there that as well.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 03/13/2019 06:46 AM

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with

Verified Customer
Naples, FL
2017 Hyundai Santa Fe S
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/13/2019
verified customerVerified Customer
Category: Service
Fast service.
Quick service.
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/12/2019
Service Type: Maintenance
Category: Service
The place is average, they need to greet the customers on arrival, good morning, how are you etc.
As stated previously.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 03/12/2019 11:39 AM

Thank you for taking the time to complete our review! Please reach out with any concerns you might have as I'm trying to reach out to you also,
thanks again

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with

Verified Customer
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always top notch!
Never any problems when servicing here. Always easy in -easy out!
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 03/12/2019 05:29 AM

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with

LM
gravatar
Linda M.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Reliable
They are always on time. Get me in and out. They make recommendations but aren't pushy.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 03/12/2019 05:29 AM

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with

PC
gravatar
Peter C.
Chelsea, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quality Service
Clean and friendly service
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 03/11/2019 08:11 AM

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with

JG
gravatar
James G.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The Best in Service Class
On time to the minute and met at my car for hassle free check-in. Waiting with a cappuccino was a breeze. Car finished earlyvabd washed. Done!
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 03/11/2019 08:11 AM

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with

JG
gravatar
Jane G.
Bonita Springs, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Everyone is very professional and attentive.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 03/11/2019 08:12 AM

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with

Verified Customer
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Nice waiting area
Waited over 2 hrs for service. Went in for the works package at $49.95. Was than told that i needed a cabin filter & engine filter, and a wheel alignment. I was fine with replacing the filters but i still question how a car with only 22000 mi would need a wheel alignment $264 later. Just hope i wasnt taken and sold something i didnt need.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 03/08/2019 01:24 PM

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with

RS
gravatar
Robert S.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
What in the world does this question mean? If you want an answer, you'll have to make more sense than this.
Service Advisor Paul Niemiec and Technician Matt Lee. Both are conscientious and really listen to the customer. After discovering what the customer's problem is, they really try to solve it. No bologna!
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 03/08/2019 10:25 AM

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with

WP
gravatar
Wayne P.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service staff friendly, competent, and professional.
Service was great.
Will use the dealer service again.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 03/08/2019 10:26 AM

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with

BV
gravatar
Beverly V.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service and attitude
The staff here is extremely friendly and helpful as well as competent.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 03/08/2019 10:25 AM

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with

RZ
gravatar
Richard Z.
Bonita Springs, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service quality
The service advisor was excellent. Many service advisor try and upsell because they get commissioned by dealership. Giving the customer what he wants with no upsell results in a better experience.

I was satisfied my needs were met.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 03/07/2019 04:48 AM

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with

NA
gravatar
Natalia A.
Naples, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Tamiami Hyundai Service
So easy to schedule service. Waited for my vehicle and it was done while I waited in a comfortable waiting area with strong fast Wi-Fi.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 03/05/2019 01:32 PM

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with

RC
gravatar
Raymound C.
Bonita Springs, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
I dropped my car off earlier than scheduled for routine maintenance. They got me right in and douible checked to make sure I had the service package. Piece of cake!
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 03/05/2019 07:32 AM

Thank you for taking the time to complete our review! 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.