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PAUL LOUIS NIEMIEC

Tamiami Hyundai
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1091 reviews)
69

Reviews of PAUL LOUIS NIEMIEC

SD
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Susan D.
Bonita Springs, FL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Courtesy and professionalism
Everyone was nice as well as professional
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 06/27/2018 04:44 AM

Thank you so much for taking the time to complete our review, see you next time.

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Employees worked with
PN
PAUL LOUIS NIEMIEC
LS
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Louise S.
Naples, FL
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellence
Immediate, excellent service.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 06/27/2018 04:46 AM

Thank you so much for taking the time to complete our review, see you next time.

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Employees worked with
PN
PAUL LOUIS NIEMIEC
RM
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Richard M.
Lombard, IL
2010 Hyundai Genesis
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/24/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Need Help from Hyundai.
Will never go here for service or anything else again.
Not Recommended
MATTHEW D L., SERVICE MANAGER from Tamiami Hyundai responded on 06/25/2018 04:37 AM

I am sorry to hear of your recent  service experience. We will contact you today!

Matthew Lee
Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 234
Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Naples, FL
2018 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My flat tire
All was ok except I should have been shown the faulty tire on a 3 month old car!
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 06/25/2018 05:38 AM

Thank you so much for taking the time to complete our review, see you next time.

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Naples, FL
2017 Hyundai Tucson
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/21/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Timing
Very slow
Not Recommended
MATTHEW D L., SERVICE MANAGER from Tamiami Hyundai responded on 06/22/2018 04:04 AM

I am sorry to hear your last visit was not up to our standard. I will review your last visit and reach out to you soon. Thank you.

Matthew Lee
Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 234
Employees worked with
PN
PAUL LOUIS NIEMIEC
MH
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Meredith H.
Naples, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Paul and Hurbie in the service department were terrific and responsive to the vehicle needs.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 06/20/2018 06:13 AM

Thank you so much for the 5 star rating, we will see you next time

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Employees worked with
PN
PAUL LOUIS NIEMIEC
LD
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Lawrence D.
Naples, FL
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
The service people Christian he is special
N/a
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 06/20/2018 05:04 AM

Thank you so much for the 5 star rating, we will see you next time

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Employees worked with
PN
PAUL LOUIS NIEMIEC
SF
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Steven F.
Naples, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick , easy, and at a good price
Easy in and out with no delays
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 06/20/2018 05:06 AM

Thank you so much for the 5 star rating, we will see you next time

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Employees worked with
PN
PAUL LOUIS NIEMIEC
JM
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John M.
Bonita Springs, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
gregg
Excellent staff and service
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 06/19/2018 05:10 AM

Thank you so much for the 5 star rating, we will see you next time

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Bonita Springs, FL
2013 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
comfortable & service timely
enjoy the amenities that are at dealership. Not high pressure place to try & get u to buy something.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 06/19/2018 05:12 AM

Thank you so much for filling out our survey, we will see you next time

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Employees worked with
PN
PAUL LOUIS NIEMIEC
CG
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Charles G.
Naples, FL
2015 Hyundai Santa Fe
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/18/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
pay attention
see my notes made
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 06/18/2018 01:40 PM

Thank you so much for taking the survey, i will address this situation with the advisor, please feel free to call or write me with any other concerns, thanks

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Naples, FL
2016 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change/Tire Ritation
Waited over 2 hours for oil change and tire rotation and then told vehicle needed an alignment.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 06/18/2018 08:40 AM

Thank you so much for filling out the survey, we will see you next time

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Employees worked with
PN
PAUL LOUIS NIEMIEC
LJ
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Lauren J.
Naples, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Friendly and honest staff
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 06/18/2018 05:55 AM

Thank you so much for the 5 star rating, we will see you next time

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Employees worked with
PN
PAUL LOUIS NIEMIEC
JD
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Jane D.
Naples, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Follow up on appointment
I had an appointment on June ? And I waited two hours befor zi finally asked someone if my car was done. It had never started and I had to com back on June 7 , too s much more service. I am not 100% satisfied
With service,
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 06/18/2018 05:59 AM

Thank you so much for the 5 star rating, come see me directly and ill accommodate you in the best way, we will see you next time

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Naples, FL
2017 Hyundai Santa Fe S
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/14/2018
verified customerVerified Customer
Category: Service
Prompt Customer Service
I filled out the normal customer service survey after my last car maintenance and was honest about my experience and expectations, not expecting anything to come from it. Today I received a phone call and an email from the dealership Assistant Service Manager to reconcile my concerns. Impressed and now knowledgeable on the communication that should take place to receive the care I expected.
Recommended
Employees worked with
PN
PAUL LOUIS NIEMIEC
CS
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Carole S.
Naples, FL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
This time my service appointment was great - did not have to wait long for my car. They replaced the windshield washer pump and did an oil change. It should always be like this.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 06/15/2018 11:23 AM

Thank you so much for the 5 star rating, we will see you next time

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Naples, FL
2017 Hyundai Santa Fe S
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/14/2018
verified customerVerified Customer
Category: Service
Prompt Customer Service
I filled out the normal customer service survey after my last car maintenance and was honest about my experience and expectations, not expecting anything to come from it. Today I received a phone call and an email from the dealership Assistant Service Manager to reconcile my concerns. Impressed and now knowledgeable on the communication that should take place to receive the care I expected.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/12/2018
Service Type: Maintenance
Category: Service
Just Ok Service
I always get just ok service.
Always disappointed that they don't even vacuum out the car or run it thru the car wash.
Not Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 06/14/2018 07:16 AM

Thank you so much for the survey, please call me or come see me personally and I will gladly vacuum your vehicle, thank you again

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Employees worked with
PN
PAUL LOUIS NIEMIEC
ER
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Elaine R.
Naples, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Pleasant surroundings and amenities and helpful staff
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 06/11/2018 08:39 AM

Thank you so much for the 5 star rating, we will see you next time

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Employees worked with
PN
PAUL LOUIS NIEMIEC
PD
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Patricia D.
Naples, FL
2014 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service review
Everyone very pleasant. Car returned clean and service complete- no returning for parts unavailable at time of service. Waiting area clean and well equipped for comfortable waiting if one chooses to do so.Only quibble no one called to let me know car was finished despite cell# on form.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 06/11/2018 08:40 AM

Thank you so much for the 5 star rating, see you on your next visit

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Employees worked with
PN
PAUL LOUIS NIEMIEC
PP
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Patricia P.
Naples, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Routine maintenance and recalls performed in a timely manner and customer facilities very comfortable to help make the wait more bearable.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 06/11/2018 08:43 AM

thank you so much for the 5 star rating

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Employees worked with
PN
PAUL LOUIS NIEMIEC
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