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PAUL LOUIS NIEMIEC

Tamiami Hyundai
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1091 reviews)
69

Reviews of PAUL LOUIS NIEMIEC

PS
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Patricia S.
Bonita Springs, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
1st service trip
I really don't know if the service was as my husband took it in and I have not driven it yet.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 07/30/2018 05:42 AM

Thank you so much for taking the time to complete our review, see you next time.

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Naples, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Sonata the Works
Good service very fast.Happy with our visit
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 07/27/2018 01:16 PM

Thank you so much for taking the time to complete our review, see you next time.

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Employees worked with
PN
PAUL LOUIS NIEMIEC
BK
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Bob K.
Naples, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quality
I appreciate good quality in work, in product and in service and only return to businesses where I find all three.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 07/27/2018 01:17 PM

Thank you so much for taking the time to complete our review, see you next time.

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Employees worked with
PN
PAUL LOUIS NIEMIEC
PT
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Philip T.
Naples, FL
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professionalism
Staff courteous and professional
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 07/27/2018 04:27 AM

Thank you so much for taking the time to complete our review, see you next time.

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Employees worked with
PN
PAUL LOUIS NIEMIEC
PT
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Philip T.
Naples, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professionalism
Very professional treatment
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 07/27/2018 04:28 AM

Thank you so much for taking the time to complete our review, see you next time.

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Naples, FL
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick and easy
Went in for my first scheduled service for oil change on my 2018 Hyundai Sante Fe...
In and out quick and easy...
Only thing would have been better is if first service was complimentary which I have experienced with other dealerships for cars I've owned. Person scheduling said that some Hyundai dealers do but not this particular one. Had just received a coupon in mail for discount so saved some money this visit.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 07/26/2018 01:01 PM

Thank you so much for taking the time to complete our review, see you next time.

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Naples, FL
2018 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I was comfortable in the dealership
I was comfortable but please note the car is under my name..Marsha Lichtman. No longer under Gary Lichtman
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 07/25/2018 06:49 AM

Thank you so much for taking the time to complete our review, see you next time.

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Bonita Springs, FL
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Fast and friendly.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 07/23/2018 12:09 PM

Thank you so much for taking the time to complete our review, see you next time.

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Naples, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great people and wonderful waiting room
fast and great service
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 07/19/2018 01:14 PM

Thank you so much for taking the time to complete our review, see you next time.

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Employees worked with
PN
PAUL LOUIS NIEMIEC
PB
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Phillip B.
Naples, FL
2010 Hyundai Elantra
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/19/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Very Poor Communications
For an 11am appointment, the service was strung out, hour by hour until almost 5pm. Was told it was because I had multiple issues and only one person is assigned per car. Was not told in advance.
Not Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 07/19/2018 01:17 PM

Thank you for taking the time to complete our review! I am sorry to hear you had a bad experience. We are making the necessary adjustments in our process and I will continue to monitor them. Thank you again for your feed back! please feel free to call me if you have any other concerns.

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 239

Employees worked with
PN
PAUL LOUIS NIEMIEC
BS
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Barbara S.
Naples, FL
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very friendly
I enjoy Tammy contacting me, to remind me of time for service. She has been very helpful in making me feel comfortable with my new car and servicing the car at the dealership.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 07/19/2018 01:15 PM

Thank you so much for taking the time to complete our review, see you next time.

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Employees worked with
PN
PAUL LOUIS NIEMIEC
CB
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Catherine B.
Naples, FL
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Very Professional,helpful explanations and advice etc.
as above - have been with Hyundai since coming to live in Naples 20 yrs. ago
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 07/14/2018 09:54 AM

Thank you so much for taking the time to complete our review, see you next time.

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Employees worked with
PN
PAUL LOUIS NIEMIEC
LD
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Lyle D.
Naples, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Immediate greeting when you arrive.
Service is excellent.....Service personnel immediately address your needs or concerns and
inform me what action they will initiate to complete the task.
As I am a morning customer a hot cup of coffee and a sweet roll also is welcome.
Thanks
Lyle Dunn
Recommended
MATTHEW D L., SERVICE MANAGER from Tamiami Hyundai responded on 07/11/2018 04:27 AM

Great to hear! Thank you for taking the time to complete our review!

Matthew Lee
Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 234
Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Naples, FL
2016 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Sonata service
Made me aware of issues and fixed them.
Recommended
MATTHEW D L., SERVICE MANAGER from Tamiami Hyundai responded on 07/11/2018 04:26 AM

Thank you for taking the time to complete our review! 

Matthew Lee
Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 234
Employees worked with
PN
PAUL LOUIS NIEMIEC
RH
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Rachel H.
Naples, FL
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always a pleasure!
It's always a pleasure visiting Tamiami Hyundai - they turn a mundane task into something enjoyable. The staff here are friendly and approachable and explain everything in detail (which is especially useful for someone like me who knows nothing about cars!). I never feel intimidated or like I'm being ripped off when I visit this garage. Highly recommend!
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 07/10/2018 12:35 PM

Thank you so much for taking the time to complete our review, see you next time.

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Employees worked with
PN
PAUL LOUIS NIEMIEC
SJ
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Steven J.
Naples, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Team!
Great team of people with superb products and exceptional service! Steve is a great salesman. I will continue to go to Tamiami Hyundai.
Recommended
MATTHEW D L., SERVICE MANAGER from Tamiami Hyundai responded on 07/09/2018 04:09 AM

Great to hear, Thank You for taking the time to complete our review! 

Matthew Lee
Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 234
Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Bonita Springs, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Professional staff
Very short waiting period.
Recommended
MATTHEW D L., SERVICE MANAGER from Tamiami Hyundai responded on 07/07/2018 11:16 AM

Thank you for taking the time to complete our review!

Matthew Lee
Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 234
Employees worked with
PN
PAUL LOUIS NIEMIEC
MH
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Maria H.
Naples, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Tamiami Hyundai yes, Excellent service. Not for the Road Service Division! See comments below
This 5 star review covers Tamiami Hyundai dealership. Tamiami Hyundai dealership has always given me excellent service. I am very grateful to the mechanic who serviced my blown out tires and especially my deepest thanks to Christian in the service and parts department for all the help that he always provides and did provide this time to make everything work out for the good of my situation. However, my experience with the Road Service (800 number) was a total disaster. Except, I want to give credit and my thanks to the last girl at the Road Service (I’m sorry that I can’t remember her name) who at the last minute took care of the problem to get a tow truck immediately to where I was stuck for 4 hrs with 2 flat tires. She was prompt and efficient who spoke to her supervisor and a tow truck arrived in 1/2 hr. The Road Service that I received before she contacted me was a chaos! First of all you call their 800 number thinking you’ll be connected to a human being... WRONG! It’s NOT possible. Everything is through prompts and it was impossible to get through. I had to look for someone to help me and the guy couldn’t even do it either. Finally we had to call Tamiami Hyundai dealership for help and they helped us. I waited 4 hours for a tow truck to arrive, in the heat, rain, humidity and all stressed out due to the waiting. It was an unbelievable horrible total disgrace. Finally I was able to speak to this last girl (mentioned above) and thank God she took care of the problem. (I’m sorry that I can’t remember her name) she was prompt and efficient and super kind who spoke to her supervisor and they dispatched a truck in 1/2 hr. I give the Road Service Division 0 stars. They need to change their system. If they call you, you can’t call them back because the number they use it’s only for outgoing calls. I ONLY AND ONLY RECOMMEND TAMIAMI HYUNDAI BUSINESS at Airport Pulling Road in Naples, BUT NOT THE 800 ROAD SERVICE DIVISION.
Recommended
MATTHEW D L., SERVICE MANAGER from Tamiami Hyundai responded on 07/07/2018 11:17 AM

I am sorry to hear of the poor tow accommodations! However I am glad it all worked out.

Thank you... 

Matthew Lee
Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 234
Employees worked with
PN
PAUL LOUIS NIEMIEC
ES
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Eugene S.
Naples, FL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Clean
Friendly
Recommended
MATTHEW D L., SERVICE MANAGER from Tamiami Hyundai responded on 07/07/2018 04:29 AM

Thank you for taking the time to complete our review! 

Matthew Lee
Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 234
Employees worked with
PN
PAUL LOUIS NIEMIEC
DG
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David G.
Naples, FL
2010 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great & knowledgeable people
Everyone goes out of their way to make sure you’re satisfied
Recommended
MATTHEW D L., SERVICE MANAGER from Tamiami Hyundai responded on 07/05/2018 03:18 PM

Thank you for taking the time to complete our review!

Matthew Lee
Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 234
Employees worked with
PN
PAUL LOUIS NIEMIEC
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