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PAUL LOUIS NIEMIEC

Tamiami Hyundai
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1091 reviews)
69

Reviews of PAUL LOUIS NIEMIEC

CH
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CAROLYN H.
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
No repair
Actually did not have any repair work done. Had what I thought was a problem. Was explained the mechanics of the vehicle. Everything is fine. Purchased some accessories. Everyone is always very accommodating at Tamiami Hyundai! That's why I like to go there!!
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 06/21/2017 05:33 AM

Thank you for your business and for the review!  Have a great day!

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
KL
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Kurt L.
Naples, FL
2009 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service........
Efficiency and good communication with the customer!
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 06/20/2017 10:49 AM

Thank you for your business and for the review!  Have a great week!

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
LI
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Linda I.
Naples, FL
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The People
Friendly, knowledgeable staff
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 06/19/2017 12:09 PM

Thank you for your business and for the review.  Have a great week!

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
ND
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Norma D.
Naples, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Waited 2 hrs with an appointment to have the oil changed and rotate the tires. To long a wait.
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 06/19/2017 12:07 PM

Thank you for your business and for the input.  I apoligize for the delay. 

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Naples, FL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Efficient, clean, well organized.
Great service, each time I have been there they did not try and sell me anything I didn't need. You can only appreciate this if you have dealt with other dealerships.
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 06/19/2017 06:20 AM

Thank you for your business and for the review!  Have a great week!

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
JH
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Joshua H.
Fort Myers, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Great service
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 06/16/2017 09:52 AM

Thank you for your business and for the review!  Have a great weekend!

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
HS
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Herbert S.
Marco Island, FL
2012 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/15/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
there is no reset buttons on my car radio. A video sent to me via email shows how to reset the radio. How do you do that without the button?
My car has had more problems than most have in their lifetime. Between recalls, battery replacements - large and small- and the long trip to
get to the dealership, I did not make the best choice when I bought it.
Not Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 06/17/2017 07:36 AM

see comments

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 06/20/2017 01:48 PM

I am sorry to hear that you are not happy with the car.  We will do what we can to help.

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
WP
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William P.
Naples, FL
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai routine oil change
Try's to make the customers service as pleasant as possible.
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 06/15/2017 06:37 AM

Thank you for your business and for the review!  Have a great day!

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Estero, FL
2017 Hyundai Santa Fe S
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/14/2017
verified customerVerified Customer
Category: Service
Brian sent email...so we're good...appreciate that you guys care
see review title
Recommended
Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Naples, FL
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
?
?
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 06/14/2017 05:45 AM

Thank you for your business and for the review.  Have a great day!

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
RS
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Robert S.
Oakton, VA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Professional, friendly service
Car fixed in timely manner
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 06/14/2017 05:44 AM

Thank you for your business and for the review!  Have a great day!

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
DS
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David S.
Ave Maria, FL
2008 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Waiting area.
Waiting area was the best I've ever experienced.
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 06/14/2017 05:50 AM

Thank you for your business.  I am glad you found the accomadations comfortable.  Have a great day!

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Estero, FL
2017 Hyundai Santa Fe S
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/14/2017
verified customerVerified Customer
Category: Service
Brian sent email...so we're good...appreciate that you guys care
see review title
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/13/2017
Service Type: Repair
Category: Service
Paul , the service rep...does NOT listen...and was rude
see my comments
Not Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 06/14/2017 01:59 PM

I just wanted to take this opportunity to once again offer our apologies.  I agree every customer deserves respect and deserves to be heard and I have conveyed that to Paul.  Just to clarify, the seat switch memory was lost when the battery was disconnected.  I hope this helps.  Let me know if I can be of further assistance.

Regards

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
WS
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Wayne S.
Naples, FL
2014 Hyundai Azera
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/13/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good company to deal with
Friendly, responsive service
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 06/13/2017 07:06 AM

Thank you for your business.  Hopefully this battery lasts a little longer!  Have a great week!

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
JC
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Jack C.
2013 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Easygoing
Easy to deal with
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 06/12/2017 11:24 AM

Thank you for your business.  If there is anything that we can do to improve your service experience here, please let me know.

Regards,

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
KS
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Katrina S.
Naples, FL
2015 Hyundai Genesis
ReScore Review™
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/09/2017
verified customerVerified Customer
Category: Service
Resonse?
I am not sure if this has helped or further damaged my feelings towards my service experience?

"Thank you for your candid input.
Brian Wagner
Assistant Service Manager
Tamiami Hyundai"
Not Recommended
Employees worked with
PN
PAUL LOUIS NIEMIEC
FB
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Frederick B.
Naples, FL
2016 Hyundai Santa Fe
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/09/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Close to my house
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 06/12/2017 06:15 AM

I apologize that you had to come back to have it corrected.  If there is anything that I can do or if you have any questions, please feel free to contact me anytime.

Regards,

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
KW
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KENNETH W.
2014 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service, friendly people, nice facility, close to home.
Certainly would
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 06/09/2017 06:14 AM

Thank you for your business and for the kind words!  Have a great weekend!

Regards,

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
WH
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William H.
Naples, FL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
covered under warranty
quick response to my warranty issues. tire replaced and put on promptly. thanks
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 06/08/2017 12:00 PM

Thank you for your business and for the review! 

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
DK
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David K.
Bonita Springs, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
product and service
product and service
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 06/06/2017 12:44 PM

Thank you for your business and for the review!  Have a great week!

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
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