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PAUL LOUIS NIEMIEC

Tamiami Hyundai
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1091 reviews)
69

Reviews of PAUL LOUIS NIEMIEC

DF
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Douglas F.
Bonita Springs, FL
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Job
Recommended
JAMES R M. from Tamiami Hyundai responded on 07/21/2017 01:02 PM

Thank you for your kind review. We appreciate your business.

James Mutka
Service Manager
Tamiami Hyundai
239-417-1222
jmutka@gotamiami.com
Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Bonita Springs, FL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service on our Sonata!
Wonderful!
Recommended
JAMES R M. from Tamiami Hyundai responded on 07/21/2017 01:01 PM

Thank you for your kind review. We appreciate your business.

James Mutka
Service Manager
Tamiami Hyundai
239-417-1222
jmutka@gotamiami.com
Employees worked with
PN
PAUL LOUIS NIEMIEC
AM
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Alex M.
Naples, FL
2014 Hyundai Santa Fe S
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/19/2017
verified customerVerified Customer
Category: Service
Service
They try to improve on any issues that arise
Recommended
Employees worked with
PN
PAUL LOUIS NIEMIEC
AM
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Alex M.
Naples, FL
2014 Hyundai Santa Fe S
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/19/2017
verified customerVerified Customer
Category: Service
Service
They try to improve on any issues that arise
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/18/2017
Service Type: Maintenance
Category: Service
Problem with service
Not great
Not Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 07/19/2017 12:15 PM

Thank you for taking the time to speak with us today.  We certainly apologize for the inconvenience.

Regards,

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
HT
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Hillary T.
Naples, FL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
The service department at Tamiami Hyundai is the best! Always friendly and efficient.
And I love their quiet Zen waiting room! So I don't mind waiting for my car. But I have never waited longer than 2 hours.
The service tech always explains to me what they found and what needs to be done.
They always go above and beyond for their customers here.
Very Happy!
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 07/15/2017 08:11 AM

Thank you very much for your business and for the endorsement!  Have a great weekend!

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
TS
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Thomas S.
Marco Island, FL
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Well organized. Friendly personnel.
Received our usual good execution on our periodic servicing.
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 07/14/2017 07:25 AM

Thank you for your business and for the review!  Have a great weekend!

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
MG
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Megan G.
Naples, FL
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
customer service
yes
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 07/14/2017 07:19 AM

Thank you for your business and for the review.  Have a great weekend!

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
MM
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Meaghan M.
Freehold, NJ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendliness
Helped out in timely fashion even when I was out of state
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 07/13/2017 10:50 AM

Thank you for your business and for the review!  Have a great day!

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
KW
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Karl W.
Naples, FL
2017 Hyundai Santa Fe S
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service lied
1.5 hours to change oil and rotate tires with an appointment. Then found tires hadn't been rotated. 2.0 hours to change oil and rotate tires with an appointment.
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 07/11/2017 11:23 AM

I apologize for the confusion and for not treating your time as valuable.  Obviously, we have multiple issues that we need to address and correct.  Thank you for bringing them to our attention.  Please feel free to contact me if there is anything that I can do or if you have any further questions or comments.

Sincerely,

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
239-417-1222, ext# 249
Employees worked with
PN
PAUL LOUIS NIEMIEC
DS
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Donald S.
Bonita Springs, FL
2014 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good dealership
Sure
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 07/07/2017 05:29 AM

Thank you for your business.  If there is anything that we can do to improve your service experience here, please let me know.  Have a great weekend!

Regards,

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Bonita Springs, FL
2017 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Pack your patience
I wouldn't want my friend to wait 2 hours for an oil change. Then, when I had paid and was ready to leave, my car was blocked by other cars and I had to ask a mechanic to move a car so I could get out.
Not Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 07/05/2017 08:20 AM

Thank you for your business and for taking the time to fill out the review.  Obviously, communication is a big part of our job and we failed here.  Certainly an oil change should not take 2 hours.  The additional recalls took time and you should have been informed up front how long the recalls would take and then been given the option of having them done at the same time or scheduling them for a later date.

Thank you for for bringing this to our attention.  There is alway room for improvement.  If I can be of further assistance, please feel free to contact me anytime.

Regards,

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
BA
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Beverly A.
Naples, FL
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Excellent service
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 07/01/2017 09:01 AM

Thank you for your business and for the review.  Have a great weekend!

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
WL
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WILLIAM L.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service
Making America great again!
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 06/30/2017 07:43 AM

Thank you for your business and for the review!  Drain the swamp!

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
SG
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Sergio G.
Naples, FL
2010 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Great
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 06/28/2017 05:40 AM

Thank you for your business and for the review.  Have a great day!

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
RM
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Robert M.
Estero, FL
2015 Hyundai Tucson
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/27/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Lousy car wash but car taken care of
Not dried, vacuumed, rear hardly cleaned. Care service- Took too long, diagnostic should be done first and then repairs. Process just dragged on but at end car completed so not all bad. Good thing - called and was accommodated same day due to slow time of year
Not Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 06/28/2017 05:46 AM

Thank you for your business.  I am glad we were able to get you back on the road.

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
RB
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Robert B.
Naples, FL
2017 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/27/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Too Expensive-Routine Oul Change
Oil change too expensive
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 06/27/2017 02:17 PM

Thank you for taking the time to fill out the review.  We do check around town periodically.  We have found that most of the time we are competetive when it comes to synthetic blend oil and filter changes (which are what is recommended on your vehicle).  Also, Hyundai trained techs inspect the vehicle while it is in for service. 

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
CM
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Christopher M.
Naples, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly and clean
Great service
Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 06/27/2017 07:58 AM

Thank you for your business and for the kind words.  Have a great day!

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
EL
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Evelyn L.
Bonita Springs, FL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Job!
I was greeted at my car with a smile. The service provider went over what would be performed and made a recommendation to get work done 4,000 miles earlier because it was on sale and it would be done faster that day because it was slow. I was given the option, which I took advantage of. Saved me money and my valuable time in the future.
Recommended
JAMES R M. from Tamiami Hyundai responded on 06/26/2017 11:27 AM

I am glad you enjoyed your visit. We appreciate your business.

James Mutka
Service Manager
Tamiami Hyundai
239-417-1222
jmutka@gotamiami.com
Employees worked with
PN
PAUL LOUIS NIEMIEC
DR
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Dennis R.
Naples, FL
2016 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice place to wait
Everything was fine except they didn't know I was coming even though I had an appointment.
Recommended
JAMES R M. from Tamiami Hyundai responded on 06/26/2017 11:22 AM

Thank you for your review. We appreciate your business.

James Mutka
Service Manager
Tamiami Hyundai
239-417-1222
jmutka@gotamiami.com
Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Marco Island, FL
2012 Hyundai Elantra To
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/21/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
courteous - full service was done while I waited.
new key to be ordered on Friday. & was not ordered til the following monday a 1 hr drive & charge to get the new key which was promised when I purchased the car
Not Recommended
BRIAN A W., Assistant Service Manager from Tamiami Hyundai responded on 06/21/2017 11:17 AM

see comments

Brian Wagner
Assistant Service Manager
Tamiami Hyundai
Employees worked with
PN
PAUL LOUIS NIEMIEC
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