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PAUL LOUIS NIEMIEC

Tamiami Hyundai
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1091 reviews)
69

Reviews of PAUL LOUIS NIEMIEC

RR
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Ruth R.
Naples, FL
2014 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/12/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly.
All people are very professional.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 06/13/2020 11:06 AM

Thank you for taking the time to complete our review and thanks again for being part of our family,

Christian Marimon
Assistant Service Manager
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
EB
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Eileen B.
Naples, FL
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service, professional as well as courteous
Fast, friendly, courteous, professional, and reasonably priced
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 06/13/2020 11:05 AM

Thank you for taking the time to complete our 5 star review and thanks again for being part of our family,

Christian Marimon
Assistant Service Manager
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Naples, FL
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great
Found a problem with my battery which was still under warranty.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 06/10/2020 06:07 AM

Thank you for taking the time to complete our 5 star review and thanks again for being part of our family,

Christian Marimon
Assistant Service Manager
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
JA
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Joseph A.
Bonita Springs, FL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They are friendly and competent
Excellent Service
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 06/10/2020 06:06 AM

Thank you for taking the time to complete our 5 star review and thanks again for being part of our family,

Christian Marimon
Assistant Service Manager
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Naples, FL
2018 Hyundai Santa Fe Sport
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Questionable
Not Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 06/10/2020 05:59 AM

Thank you for taking the time to complete our review and thanks again for being part of our family,

Christian Marimon
Assistant Service Manager
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
FC
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Frank C.
Bonita Springs, FL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai Naples
Very efficient operation. I was in and out in a very short time. Comfortable waiting area.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 06/09/2020 11:12 AM

Thank you for taking the time to complete our 5 star review and thanks again for being part of our family,

Christian Marimon
Assistant Service Manager
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
PW
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Patricia W.
Naples, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Prompt
Helpful personnel
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 06/09/2020 05:32 AM

Thank you for taking the time to complete our 5 star review and thanks again for being part of our family,

Christian Marimon
Assistant Service Manager
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
AW
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Anna W.
Goodland, FL
2017 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great job
great work
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 06/06/2020 08:06 AM

Thank you for taking the time to complete our review!

Employees worked with
PN
PAUL LOUIS NIEMIEC
KW
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Kenneth W.
Naples, FL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
friendly, helpful,
friendly.helpful, good service and a great waiting area
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 06/06/2020 08:06 AM

Thank you for taking the time to complete our review!

Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Naples, FL
2014 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/03/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Shifty
I went to get an oil change and told them I knew of the low tire pressure and would get it done at another shop I had use before. They informed me oh they could take a look at it, they returned and said they couldn’t take care of it and I informed them it was okay I was on my way to another shop. What they did not inform me was that they removed the nail and I have a flat tire while driving on the road. I called the assistance service manager and he said he could only help me to an extent. I asked that he have the manger call me I was told they would and haven’t heard from them in three days. Very shameful that you would treat paying customers this way and put my life at jeopardy will not return.
Not Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 06/06/2020 07:55 AM

We appologize for our delay in response and our Service Director will be calling you Monday to discuss your visit. 

Thank you.

Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 06/19/2020 06:40 AM

Hello Ms. Nord please give me a call back my boss and I have been trying to reach out to you this past 2 weeks. I have some good news

Tamiami Hyundai
Christian Marimon
Assistant Manager
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
DF
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Daniel F.
Marco Island, FL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The guy who signed me up for service also helped me sunchnmy phone
Very helpful
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 06/03/2020 04:54 AM

Thank you for taking the time to complete our 5 star review, please feel free to reach out to me or your advisor for any concerns or questions you might have, It makes me happy to hear that you had a good experience with us.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
KB
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Kevin B.
Naples, FL
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Radio antenna
My antenna was broke off from the car roof. I stopped into the service area of Tamiamia Hyundai ( no appointment) but the service guy checked the parts department and said they could help me. I waited in the waiting area for about an hour and went home with the repairs done and I had a radio playing again. Thanks service guys!
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 06/03/2020 04:54 AM

Thank you for taking the time to complete our 5 star review, please feel free to reach out to me or your advisor for any concerns or questions you might have, It makes me happy to hear that you had a good experience with us.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
CG
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Charles G.
Naples, FL
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good, prompt Service
Well done
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 06/02/2020 12:36 PM

Thank you for taking the time to complete our 5 star review, please feel free to reach out to me or your advisor for any concerns or questions you might have, It makes me happy to hear that you had a good experience with us.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
JM
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Judith M.
Dennis, MA
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Service was quick and efficient
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 06/02/2020 06:13 AM

Thank you Judith for taking the time to complete our 5 star review, please feel free to reach out to me or your advisor for any concerns or questions you might have, It makes me happy to hear that you had a good experience with us.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Riverview, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Convenient and efficient
Good
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 05/23/2020 10:09 AM

Thank you John for taking the time to complete our 5 star review, please feel free to reach out to me or your advisor for any concerns or questions you might have, It makes me happy to hear that you had a good experience with us.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
SC
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Susan C.
Naples, FL
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
I felt safe in the dealership. My service went well. The wait was long.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 05/21/2020 06:18 AM

Thank you Susan for taking the time to complete our 5 star review, please feel free to reach out to me or your advisor for any concerns or questions you might have, It makes me happy to hear that you had a good experience with us.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
WA
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William A.
Naples, FL
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Always friendly
Never have to wait for service. Excellence
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 05/12/2020 12:17 PM

Thank you William for taking the time to complete our 5 star review, please feel free to reach out to me or your advisor for any concerns or questions you might have, It makes me happy to hear that you had a good experience with us.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
PK
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Paul K.
Naples, FL
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Dealer Service
Convenient. Comfortable. Work is done quickly and correctly. Service writers explanations are clear. My 2013 Tucson has never been serviced anywhere else.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 05/12/2020 12:16 PM

Thank you Paul for taking the time to complete our 5 star review, please feel free to reach out to me or your advisor for any concerns or questions you might have, It makes me happy to hear that you had a good experience with us.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Naples, FL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional Service Department
Very efficient and timely with service needs.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 05/05/2020 11:58 AM

Thank you for taking the time to complete our 5 star review, please feel free to reach out to me or your advisor for any concerns or questions you might have, It makes me happy to hear that you had a good experience with us.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
JM
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James M.
West Bend, WI
2018 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/05/2020
verified customerVerified Customer
Category: Service
Very slow service!
This is the second time the service here has disappointed me. I have owned 3 Hyundais from two different dealers. The one in Wisconsin is great. This one isn't. Last year it took me close to 2 hours just to get an oil change. When I left a critical review, the new service manager called me, apologized, and said he would put a note in my record that my next oil change would be at no charge. I told him he didn't have to do that, but thanked him nonetheless. When I went back recently for the second oil change the tech told me no such thing was in the record. Obviously either he, or the service manager, wasn't being honest with me. They then proceeded to take almost 2 hours again, for a simple oil change. They blamed it on Covid-19, but that doesn't explain why the first one, about a year earlier, took the same amount of time. They're just very slow. I prefer to have my dealer service the car I bought from them, but I'll have to find a reliable oil change place to handle this relatively simple task in a reasonable amount of time.
Not Recommended
Employees worked with
PN
PAUL LOUIS NIEMIEC
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