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Ricardo Garcia

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1198 reviews)
92

LH
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Linda H.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Servive
Great job, wonderful employees
Not Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/23/2019 02:01 PM

Thank you Linda for the great review.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

BD
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Benjamin D.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service from entire staff including Tony Femiano.
We have worked with Service Advisor Ricardo for two years. We always receive excellent service from him.
He is a Professional and pays very good attention to our needs. We find him to be very informative and looking out for our best interest.
Thank you Ricardo !
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/18/2019 11:03 AM

What a wonderful review, thank you so much.

On behalf of all of us, thank you for choosing us.  We are very happy to be your Hyundai dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Great service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/18/2019 11:02 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

PK
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Peter K.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great people providing great service on a great product!!
I bought my Hyundai at Earnhardt, and so did my wife, our son and our sons wife!! We recommend Earnhardt Hyundai to all our friends (and you too!!).
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/16/2019 03:37 PM

Thank you for the amazing review and for all your loyalty and support.

We are very thankful to be your dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with

VT
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Victor T.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Great service adviser.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/16/2019 03:32 PM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

Congratulations on the new Palisade, we are happy to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

MB
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Melissa B.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Always feels like family...
The service department is a stand-out at Earnhardt Hyundai North Scottsdale. Ricardo always makes me feel like a family member - and it's nice to feel you have someone on the inside looking out for you. The waiting area is relaxing and the popcorn is a tasty perk to enjoy while you wait!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/12/2019 04:08 PM

You are like family and from our family to yours, thank you for all your loyalty over the years, we've been at this a while now haven't we.

From the Entourage to the Santa Fe, it has been our pleasure to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with

NA
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Nicholas A.
Peoria, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Earnhardt N Scottsdale Excels
Recently scheduled a visit online with Earnhardt Hyundai N Scottsdale Service Dept and everytime I come back the service is better and better.
Thanks to the wonderful people at the dealership who that make it that way.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/12/2019 04:06 PM

Thank you Nicholas for the wonderful review and recommendation.

We are very happy to have been your dealer these many years now and we look forward to being here for you for all the years, miles and Hyundais to come.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best Dealership
I love this dealership, so glad I got my car here and get my service here. Will never go anywhere else as long as the service and great people who care stay. Rare company!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/05/2019 01:03 PM

Thank you for the wonderful review and recommendation.

It has been our absolute pleasure to be your dealership and we look forward to being here for you for all the years and miles to come.  Sorry I personally missed you this visit, but we'll try to solve that next time around :)

Michael Southern
Service Manager

Employees worked with

Verified Customer
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Very friendly. Also complete per quoted time or faster with excellent work
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/05/2019 02:22 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

CJ
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Cecilia J.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
They take care customers
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/04/2019 03:25 PM

Thank you for the excellent review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

CF
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Carla F.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai Service
Oil change and tires rotated - Ricardo was great-I was in and out in the state time- and for the first time in many visits my car was washed .
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/04/2019 03:24 PM

Thank you for the excellent review and recommendation for Ricardo Garica your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

LF
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Linda F.
Cave Creek, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
great friendly honest service
great friendly honest service - Ricardo rocks :-)
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/02/2019 07:15 AM

Thank you Linda, Ricardo does rock!

We are very happy to be your dealership and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with

KL
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Karen L.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Exceptional service
Ricardo has been taking excellent care of my Sonata and provides the expertise I count on to make sure my vehicle is in top condition!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/27/2019 10:12 AM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are very happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

TP
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Terry P.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Ricardo does
Great customer service. Was able to drop off and pick up in time
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/27/2019 10:12 AM

Thank you for the wonderful review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

SP
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Suzanne P.
Peoria, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people and teamwork
Please keep the sales team out of the service department. I will come to you when I am ready to buy.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/12/2019 03:18 PM

Thank you Suzanne for the wonderful review and endorsement. 

It has been our pleasure to be your Genesis dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with

NS
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Norman S.
West Bloomfield Township, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Dealership
Great service and personnel.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/11/2019 11:15 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

MK
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Margaret K.
Phoenix, AZ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/10/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Ricardo Garcia
I took my car and I will still do because they know what they are doing
Thank you Ricardo for your help
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/11/2019 08:49 AM

Thank you for the positive review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

VD
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Vince D.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
5 star
Ricardo is fsbulous
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/06/2019 03:59 PM

Ricardo is fsbulous!

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

TV
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Thomas V.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service visit
Great staff. Upfront service and cost explanation. Work done in a timely manner plus the car wash!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/04/2019 03:51 PM

Thank you for the excellent review and recommendation.

We are happy to be your dealership and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with

RM
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Roger M.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
GREAT SERVICE FROM GREAT PEOPLE
We have been Earnhardt Hyundai (North Scottsdale) customers for a several years. This is an outstanding operation. The service department especially never disappoints and is always accommodating when it comes to servicing our vehicles. Our service contact, Ricardo is a master of customer service and care. Both my wife and I appreciate his attention to our vehicle needs. We can't say enough about him and the entire service group at Earnhardt Hyundai.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/05/2019 12:10 PM

Thank you Roger for the wonderful review and recommendation for Ricardo Garcia your advisor.

We are very happy to be your dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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