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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / Ricardo Garcia
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Ricardo Garcia

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1198 reviews)
92

Reviews of Ricardo Garcia

Verified Customer
Phoenix, AZ
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
Great customer service, professional workers & friendly.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/15/2018 07:56 AM

Thank you for the great review.

We are happy to be your dealer and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
EE
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Edward E.
Cave Creek, AZ
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
experience
simply a pleasant experience, I never feel like the service manager wants to insist on other than is neceassary
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/15/2018 07:54 AM

Thank you for the great review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Scottsdale, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Again, top marks to Ricardo Garcia.
Always courteous & obliging, this time Ricardo replaced the battery In my 2018 Elantra during an emergency visit -- & fit me in for a scheduled oil change a little early, saving me another trip for service.

The car washing & vacuuming are always appreciated.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/15/2018 07:53 AM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

Dead batteries always seem to happen at the worst times, we're glad Ricardo was able to get you in, get you out, and get you back to your life swiftly.

Thank you for choosing us and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
LS
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Lucinda S.
Scottsdale, AZ
2014 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Ask for Ricardo (service writer!)
Ricardo (service writer) has ALWAYS been extremely accommodating to every/all requests and inquiries—a true asset to the dealership and to its patrons! I am ever so appreciative to him and the mechanic staff who have tended to my Genesis!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/14/2018 02:56 PM

Thank you for the wonderful review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Genesis dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Cave Creek, AZ
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Maintenance Service
Great Service Advisor....professional, friendly and helpful with phone connection issues, etc.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/14/2018 02:55 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Scottsdale, AZ
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My service representative and the manager are very customer service oriented and very helpful
Excellent customer service and not hard sell. Try to understand my needs and really listen to me.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/14/2018 02:50 PM

Thank you for the excellent review.

We are very happy to be your Hyundai dealer and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
RH
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Robert H.
New River, AZ
2017 Hyundai Sonata Plu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Ricardo Garcia
great service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/12/2018 03:01 PM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Plug-in Hybrid dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
MC
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Marlene C.
Phoenix, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and professional service people.
My car seemed peppier after my recent service. It's a pleasure to wait in such a welcoming atmosphere so clean and inviting. and the snacks are great!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/10/2018 01:38 PM

Thank you Marlene, what a wonderful review.

We are very happy to be your dealership and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
BF
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Bob F.
Scottsdale, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very knowledgeable staff.
Great service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/10/2018 09:36 AM

Thank you for the great review.

We are happy to be your family's Hyundai dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Scottsdale, AZ
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai Sonata
My scheduled maintenance went well. No complaints
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/10/2018 09:36 AM

Thank you for the 5-star review.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
DC
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Dennis C.
Scottsdale, AZ
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Professional
I always get top notch service from the service department and especially appreciate my service rep Ricardo Garcia at Earnhardt Hyundai in Scottsdale.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/07/2018 11:21 AM

Thank you for the wonderful review and recommendation for Ricardo Garica your advisor.

We are happy to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Mesa, AZ
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service & Amenities
Everyone is friendly and the service is great. Nice, comfortable waiting area with great amenities.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/07/2018 09:25 AM

Thank you for the great review and choosing us to be your dealership.

We appreciate your business and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
Verified Customer
Scottsdale, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Sonata
Ricardo is great. Friendly upbeat accommodating and willing to make time best served
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/07/2018 09:25 AM

Thank you for the great review and recommendation for Ricardo Garcia.

We are happy to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
Verified Customer
Scottsdale, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional staff and no wait to get appt started
We have bought 5 cars from this dealer and will continue to do so. Always a satisfied customer. Great staff .
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/05/2018 02:30 PM

Five cars is a lot of loyalty - thank you so, so much.

We are very happy to be your dealership and we look forward to being here for you for all the years, miles, and Hyundais to come...

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
JC
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Jeffrey C.
Phoenix, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Fantastic Customer Service at Earnhardt Hyundai North Scottsdale
I have experienced Fantastic Customer Service at Earnhardt Hyundai North Scottsdale. I am on my 2nd Genesis. I have the Oil Service package at the dealership, so I visit every couple of months. Everyone is always smiling, attentive and helpful. Thank you Earnhardt Hyundai North Scottsdale!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/05/2018 11:57 AM

Thank you Jeffrey for the fantastic review and recommendation.

We and very happy to be your dealer and we look forward to being here for you for all the years, miles, and Genesis vehicles to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
CH
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Christina H.
Fountain Hills, AZ
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thank You Ricardo ! !
Ricardo Garcia, Service Advisor, provided VIP service from beginning to end. Greatly appreciated !
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/04/2018 02:04 PM

Thank you for the awesome review for Ricardo.

We are happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Phoenix, AZ
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent friendly customer service!
Customer service rep outstanding! Would highly recommend!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/29/2018 05:13 PM

Thank you for the excellent review and recommendation.

We are happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
Verified Customer
Scottsdale, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
friendly service
everyone I dealt with was extremely friendly; service was prompt, even though I hadn't made a formal appointment for battery replacement.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/29/2018 05:12 PM

Thank you for the excellent review.

Dead batteries never happen at a good time.  We are glad we were able to help and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
MK
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Marjorie K.
Phoenix, AZ
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I loved Ricardo Garcia!
Ricardo Garcia treated me special and he was very sufficient!!! I was very impressed.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/24/2018 03:30 PM

We love Ricardo too!

Thank you for thew wonderful review, we are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
Verified Customer
Phoenix, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
30000 mile service
Great experience
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/24/2018 03:30 PM

Thank you for the great review.

We are happy to be your Genesis dealer and we look forward to seeing you for the next 30,000 miles as well.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
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