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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / Ricardo Garcia
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Ricardo Garcia

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1198 reviews)
92

Reviews of Ricardo Garcia

LR
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Leslie R.
Scottsdale, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
A+ Service Department
I have never taken my cars to the dealership for service or repairs...until I bought 2 different vehicles from this dealership. The Service Department is excellent in all regards. Ricardo has been the advisor now on 3 visits for routine maintenance and a couple of recalls. He has more than earned my trust and therefore my business. You might get some work done at a lower price elsewhere but are you confident that it was done properly and the shop will stand behind their work? I am...with this Service Department!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/03/2018 11:54 AM

Thank you for the A+ review for Ricardo and our store.

We love hearing from our multiple Hyundai owners and we lok forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
CW
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Carol W.
Phoenix, AZ
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great customer service
Ricardo wa very helpful made sure my wait time was as he told me and went over exactly what was done
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/03/2018 11:35 AM

Thank you for teh great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Scottsdale, AZ
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Thanks!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/03/2018 11:40 AM

Thank you for the great review.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
BD
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Benjamin D.
Scottsdale, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Customer Service
Anthony Femiano is always a big help, he goes above and beyond to help if you have any questions or problems. Ricardo Garcia assited us with our sevice request, did a great job explaining service schedules for our car.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/29/2018 04:25 PM

Thank you for the wonderful review.

We are happy to be your Hyundai dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
KL
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Karen L.
Phoenix, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great
First time at this dealership for service and it was wonderful! Nice waiting area as well!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/29/2018 04:24 PM

Thank you for the great review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Scottsdale, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Response to needs.
Ricardo was excellent in keeping me informed as to what was happening.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/29/2018 12:36 PM

Thank you for the wonderful review and recommendation for Ricardo.

We are happy to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
WS
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William S.
Cave Creek, AZ
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
GREAT
Service made easy!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/28/2018 01:19 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Fountain Hills, AZ
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
Everything was taken care of in a timely and friendly manner.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/27/2018 07:55 AM

Thank you for the excellent review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
JH
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Jose H.
Scottsdale, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Recardo
Excellent service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/26/2018 01:57 PM

Thank you for the excellent review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Fountain Hills, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always a pleasure
Ricardo is like my Personnel Service guy. Always a pleasure to visit and get my oil changed at a reasonable price. Also seen Tony who helped me find my car. Car could have been washed a little better and dried a little better but other than that I'm pretty happy thank you
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/26/2018 08:18 AM

Thank you for the wonderful review and recommendation.

We are happy to be your dealership and we look forward to seeing you again next visit and we'll try to make sure we do a better job on the wash.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Scottsdale, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
I had a great experience
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/23/2018 04:02 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
JI
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Julie I.
Scottsdale, AZ
2008 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ricardo
Ricardo went out of his way to provide service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/20/2018 08:39 AM

Thank you for the wonderful review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Veracruz dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
GD
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Gloria D.
Phoenix, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Extraordinary Customer Service
When I checked in for my appointment, I mentioned additional concerns about my car maintenance. Ricardo took the initiative to have the mechanic look into my concerns and they still returned my car to me washed within the hour! Excellent customer service!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/19/2018 08:17 AM

Thank you for the great review and praise for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
BA
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Barbara A.
Scottsdale, AZ
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Above and beyond
Ricardo Garcia was exceptional. He raised the bar for Service Advisors. He was steadfast in his approach to resolve my vehicle repair and delivered on it. I can’t say enough good things about Ricardo.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/17/2018 08:02 AM

Thank you for the wonderful review and recommendation for Ricardo Garcia your advisor.

We are happy to be your dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
MM
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Michael M.
Scottsdale, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
excellent as usual
Taken right away, met with the advisor quickly, qwaited in comfortable setting and got my car back on time and work done right. When I first became a car owner service was a real pain. Now it is efficient and rerasonalnbly price -- and done right the first time.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/16/2018 12:39 PM

Thank you for the wonderful review.

We are happy to be your dealership and we look forward to being here for  you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
Verified Customer
Phoenix, AZ
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
service
excellent as usual
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/16/2018 12:39 PM

Thank you for the excellent review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
CM
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Charyee M.
Payson, AZ
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellant service,
Ricardo is the best!!!!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/15/2018 07:36 AM

Thank you for the excellent review and recommendation for Ricardo Garcia your advisor.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
Verified Customer
Scottsdale, AZ
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
went the extra step
did a great job in handling a warranteed repair
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/13/2018 08:59 AM

Thank you for the graet review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
Verified Customer
Scottsdale, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
courtous service
There was no waiting for a ride home & back to the dealership.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/12/2018 05:15 PM

Thank you for the wonderful review.

We are very happy to be your family's Hyundai dealer and we look forward to being here for you all for all the years, miles, and Hyundais to come.

Michael Soutehrn
Service Manager

Employees worked with
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Ricardo Garcia
CB
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Charles B.
Elk Grove Village, IL
2008 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Chuck's review
A couple of days after setting up an appointment for an oil change, I got a recall notice. I called Earnhardt Hyundai, they had the part needed and did both during the same appointment saving me an extra trip.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/08/2018 04:06 PM

Thank you Chuck.

We're glad we could save you a trip.  Thank you for choosing us and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
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