Business Solutions
English French Canadian
SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / Ricardo Garcia
avatar

Ricardo Garcia

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1198 reviews)
92

Reviews of Ricardo Garcia

MF
gravatar
Mike F.
Phoenix, AZ
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service manager, Ricardo Garcia and nice facility
Very comfortable facility and very professional people, yet quite friendly
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/08/2018 04:05 PM

Thank you for the wonderful review and recommendation for Ricardo Garcia your advisor.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
JM
gravatar
Jack M.
Peoria, AZ
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Job by All
Thanks for accomdating me.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/07/2018 03:19 PM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
SM
gravatar
Sam M.
Scottsdale, AZ
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great customer service
Great customer service and facilities. Very knowledgeable, accommodating,, and helpful staff.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/07/2018 03:19 PM

Thank you Sam for the great review and post on Google+.

It is always nice to hear from our long-time multiple Hyundai/Genesis owners.  We are very glad to be your dealer and we look forward to being here for you for all the years, miles, and vehicles yet to come.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
LG
gravatar
Leslie G.
Phoenix, AZ
2016 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/26/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Recent Oil Change
Everything went pretty well - my oil change was completed in a timely manner and communication was great. Overall, service was excellent. Just slightly disappointed about my car wash. I understand that it's a perk to get the free wash, so perhaps I shouldn't expect much from it, but I am usually disappointed by how it looks when I get it back.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/27/2018 08:20 AM

Thank you for the positive review and feedback.

Our goal is always to give your car back to you cleaner than it arrived.  Our automated wash does a good job, but for a really great job it can take more time, we'll always try to balance getting you in and out swiftly, and if your car wash need more attention, please feel free to ask your advisor and we'll certainly try to make extra accomodations for you.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
EM
gravatar
Emily M.
Phoenix, AZ
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent job
The service is fast,very friendly stuff.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/28/2018 04:22 PM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
Verified Customer
Scottsdale, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great service. Great advisor.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/28/2018 04:21 PM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Genesis dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
KP
gravatar
Kevin P.
Scottsdale, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly, stress free.
Fast and convenient service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/19/2018 10:05 AM

Stress free with what we do.

Thank you for the great review and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
DJ
gravatar
Debra J.
Scottsdale, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
customer service
they corrected an oil leak that Camelback Honda failed to do correctly and fixed my rear door that wouldn't open. Very accommodating and easy to work with
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/17/2018 07:10 AM

Thank you for the 5-star review and we're glad we could help.

We are here for you when you need us and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
Verified Customer
Scottsdale, AZ
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Been having my Hyundai Santa Fe here since the dealership opened. Have always been pleased by the quality of the service and the pleasantness and helpfulness of the staff.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/17/2018 07:12 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
Verified Customer
Scottsdale, AZ
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast/efficient/work excellentcomfortable waiting area
Fast/efficient/work excellentcomfortable waiting area. RICARDO is the best service agent I have had at a dealership 5stars
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/17/2018 07:09 AM

Thank you for the wonderufl review and recommendation for Ricardo Garica your advisor.

We are happy to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
KM
gravatar
Krysta M.
Phoenix, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Always friendly and I’m in and out quickly
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/16/2018 07:19 AM

Thank you for the great review.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
LA
gravatar
Louis A.
Riegelsville, PA
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall Service
My Hyundai had a recall. I called this dealership to perform the recall service. They had to order parts which took a dayl They offered me a loaner car. They were professional. Was pleased with the service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/13/2018 08:26 AM

Thank you for the great review.

The recall on your 2007 Santa Fe came out in 2015 and we did most of our cars for that recall back then.  We're glad we were able to keep you on the road while the part arrvied and we're glad we were able to correct your car before it left you stranded.

Thank you for choosing us and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
MM
gravatar
Michael M.
Scottsdale, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
on time and done right
Its easy to get used to the friendly,punctual service. Comfortable wait area and this time my car was ready before i could finish my coffee.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/09/2018 02:54 PM

Thank you for the wonderful review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
JH
gravatar
Jose H.
Scottsdale, AZ
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ricardo & Ben
Great customer service!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/06/2018 10:19 AM

Thank you for the great review and recommendation for Ben and Ricardo.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
Verified Customer
Scottsdale, AZ
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
As always, great attitude and great service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/06/2018 10:25 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
DF
gravatar
Douglas F.
Scottsdale, AZ
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Review
The service staff was exceptional always, I have never had an issue and I would not consider taking my car anywhere else for service. They really do put the customers first.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/01/2018 03:20 PM

Thank you for the exceptional review.

We are happy to be your dealer and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
JE
gravatar
Jaafar E.
Scottsdale, AZ
2014 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
Excellent service and Ricardo always the best
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/01/2018 03:01 PM

Thank you for the excellent review and recommendation for Ricardo Garcia your advisor.

We are happy to be your dealer and we look forward to sereing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
Verified Customer
Scottsdale, AZ
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Excellent service!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/29/2018 08:18 AM

Thank you for the excellent review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
BS
gravatar
Beverly S.
Scottsdale, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
No Pressure
Ricardo was pleasant to deal with. Knowledgeable and concerned to keep me on budget.Refreshing.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/29/2018 08:16 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
Verified Customer
Phoenix, AZ
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service department
Ricardo is a great service advisor. The whole service department is the best.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/29/2018 07:38 AM

Thank you for the excellent review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.