Business Solutions
English French Canadian
SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / Ricardo Garcia
avatar

Ricardo Garcia

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1198 reviews)
92

Reviews of Ricardo Garcia

RB
gravatar
Robert B.
Scottsdale, AZ
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Took the vehicle in without an appointment and the service was completed within four hours.
Service was prompt and well done.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/25/2016 07:45 AM

Thank you for the great review.

We are glad we could help and we'll look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
JL
gravatar
Jose L.
Scottsdale, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great fast service
Nothing but the best from this place
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/23/2016 01:37 PM

Thank you Jose - great review and thank you for the post to Yelp as well!

We are happy to be your Hyundai dealer and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
Verified Customer
Phoenix, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service and Service Rep
Quick, efficient and courteous service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/23/2016 09:18 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
RS
gravatar
Robert S.
Scottsdale, AZ
2012 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Once again - satisfied!
Always a consistent pleasant experience. Work done as promised, and completed when committed. Great Team!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/21/2016 10:44 AM

Thank you Robert.

It is a huge pleasure for us being your Veracruz dealer.  Thank you for the fantastic review and we look forward to serving you for all the years and miles ahead (at least until the Genesis crossover get here and then we'll start all over again).

Wonderful review, thank you so much!

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
MB
gravatar
Mary B.
Scottsdale, AZ
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
This place is excellent. They are always on time and Ricardo is awesome to work with he always follows up.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/18/2016 09:18 PM

Thank you Mary, fantastic review and recommendation for Ricardo.

We are very happy to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
SR
gravatar
Samantha R.
Fountain Hills, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Good Job
Good job great service nice employees but my car isnt fixed but i think its just my car
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/15/2016 08:44 PM

Thank you Samantha's for the positive review.

Even if it is "just your car", we'll see if we can figure out a solution together.  It is after hours now, but tomorrow Ricardo will contact you and we'll see what we can do.

We appreciate you and we will do whatever we can to help.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
Verified Customer
Scottsdale, AZ
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Place to Service One's Hyundai
Friendly, knowledgeable and helpful staff. Very nice, well appointed waiting area. Work performed well and in a timely manner
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/14/2016 10:23 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
Verified Customer
Scottsdale, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent customer service
Thank you for getting my car fixed so quickly, and updating me throughout the day. Very pleased!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/12/2016 04:19 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
Verified Customer
Scottsdale, AZ
2010 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
I was a drop in to sked an oil change and they got me right in
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/11/2016 12:16 PM

Thank you for using our Car Care Express service.

We are happy to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
Verified Customer
Scottsdale, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always have gotten amazing service!
First time with service representative, Ricardo. Friendly and double checked that my requests were met.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/11/2016 11:45 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
Verified Customer
Scottsdale, AZ
2011 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ricardo the rock star!
Ricardo is by far the best service advisor! This was my 2nd time using him and he's awesome. I've been coming here for 5 years. Earnhardt- don't let him leave this place!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/11/2016 07:14 AM

Ricardo is a rock star, look for his new album coming soon!

Wonderful review, thank you for the praise and recommendation and we look forward to serving you for another 5 years plus.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
PC
gravatar
Peggy C.
Scottsdale, AZ
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
reliable service
Service was done promptly with informative calls along the way.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/10/2016 11:28 AM

Thank you for the positive review.

We are glad to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
AG
gravatar
Albert G.
Scottsdale, AZ
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
easy
everything was great
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/10/2016 10:18 AM

Thank you for the 5-star review.

We are glad to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
Verified Customer
Scottsdale, AZ
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
They do a wonderful job here. No complaints.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/31/2016 01:05 PM

Thank you for the great review and recommendation.

We are very happy to be your Hyundai dealer and we look forward to serving you for many years and miles ahead.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
Verified Customer
Scottsdale, AZ
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I trust that recommended work is necessary.
Complete, honest, quality work.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/31/2016 10:52 AM

Thank you for the great review and recommendation.

We are very happy to be your Hyundai dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
CO
gravatar
Cecilia De La O.
Scottsdale, AZ
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Prompt
clean, food, service attendents
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/29/2016 08:44 PM

Thank you for the 5-star review.

We are glad to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
KJ
gravatar
Kip J.
Scottsdale, AZ
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good people...
...make a good experience.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/28/2016 04:50 PM

Thank you Kip.

We are very happy to be your Hyundai dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
LM
gravatar
Lenora M.
Montrose, CO
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Friendly, efficient service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/28/2016 02:54 PM

Great customers.

Thank you for the great review, we are happy to be your Arizona Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
Verified Customer
Scottsdale, AZ
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
I was lost and didn't know what I needed to do with my car. Everyone was super helpful and nice and guided me throughout the process! Thank you!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/28/2016 11:19 AM

Thank you for teh 5-star review.

We are glad to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
PO
gravatar
Peter O.
Phoenix, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Efficient!
Sonata needed routine maintenance. DROPPED off and ready same day. VERY efficient!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/25/2016 11:25 AM

Thank you Peter for the great review and for Tweeting about your service experience.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.