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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / Ricardo Garcia
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Ricardo Garcia

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1198 reviews)
92

Reviews of Ricardo Garcia

KH
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Kole H.
Phoenix, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
awesome
Guys did a great job. I was in and out within 15 minutes. No mess, no fuss. Will be back.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/06/2017 06:53 PM

Thank you Kole.

In and out in 15 minutes may be a record.  Still, we are glad you chose us and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
KG
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Kevin G.
Scottsdale, AZ
2011 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Didn't see our warranty!
Once they found it, all was good.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/03/2017 09:24 PM

Thank you Kevin and you can rest assured we will have your warranty on file when you come in next.

We appreciate the positive review and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Cave Creek, AZ
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always working for customer satisfaction
.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/03/2017 04:01 PM

Thank you for the great review.

We are very happy to be your Hyundai dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
JL
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Jymelita L.
Tempe, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome Place
I will continue to take my car their for service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/03/2017 12:21 PM

Awesome place? More like awesome customers like you Jymelia.

Thank you for the great review and we look forward to being here for you whenever you need us.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
RH
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Randall H.
Phoenix, AZ
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Always 5 Stars for me!
I've been having my Hyundai Accent serviced at Earnhardt Hyundai North Scottsdale since I bought it new here in November 2012. Every since my excellent buying experience it has been the same for purchasing accessory parts and for scheduled maintenance. I am completely satisfied as a customer of this dealership!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/03/2017 12:12 PM

Thank you Randall.

You are certainly a 5-star customer in our book as well.  We appreciate the fantastic review and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
PH
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Paula H.
Santa Rosa, CA
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Customer Service
My first time at Earnhardt Hyundai and the customer service exceeded my expectations! Great car service, knowledgeable, efficient and friendly!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/03/2017 12:10 PM

Thank you Paula what a wonderful review.

We are happy we could exceed your expectations and we'll look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
RH
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Robert H.
Phoenix, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
Professional, efficient, customer oriented service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/30/2016 03:02 PM

Thank you Robert for the 5-star review.

We are happy to be your Genesis dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
DG
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Deborah G.
Phoenix, AZ
2005 HYUNDAI TUCSON
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2016
verified customerVerified Customer
Category: Service
Top notch service
Ricardo Garcia was exceptional as was the mechanic on the job. Being a single mother and working full time, I really appreciated their help in safely getting my son's car back on the road. He is working 3 jobs and attending school so doesn't have time for down time when his car was no longer safely running. Thanks go to them for their quick action and attention to the human aspect. Well done!!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/30/2016 07:30 AM

Thank you Deborah for the wonderful review and post on Facebook.

Such great praise for Ricardo and the rest of his team.  Life is hectic, having your vehicle serviced shouldn't be.  We are very pleased to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
AI
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Alexis I.
Phoenix, AZ
2012 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Polite and courteous
The service department is fantastic! Always flexible and willing to help.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/28/2016 02:10 PM

Thank you Alexis.

It has really been our pleasure to be your Hybrid dealer.  We know you come a long way to see us and we really appreciate your loyalty.  Thank you for the fantastic review and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
FL
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Frank L.
Scottsdale, AZ
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quality Product, Outstanding Service, Great Employees !
Hyundai North Scottsdale Rocks !!!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/28/2016 01:51 PM

Thank you Frank!

Great review and we are so, so happy to be your dealership for sales and service both.  It is customers like you that make our jobs enjoyable and we look forward to serving you for many more years, miles, and Hyundais ahead.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
GR
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Genesis R.
Phoenix, AZ
2010 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Customer Serivce
Ricardo is the Best!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/27/2016 07:50 PM

Thank you for the 5-star review and praise for Ricardo.

We are happy to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Another great job
Good service in a timely manner.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/27/2016 01:02 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
CK
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Canice K.
Scottsdale, AZ
2013 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
the people
work done in time stated
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/26/2016 06:39 PM

Thank you Candice.

We are very happy to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
SM
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Sheila M.
Scottsdale, AZ
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great customer service
everyone is always super helpful
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/20/2016 11:53 AM

Thank you Sheila.

We are glad to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
ET
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Ernest T.
Cave Creek, AZ
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Scheduled maintenance
Excellent!!!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/20/2016 04:24 AM

Thank you for the excellent review.

We've come a long way and we have been happy to be your Hyundai dealer all these years now.  Thank you for choosing us and we look forward to serving you for all of the years and miles and Hyundais ahead.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
AD
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Adam D.
Scottsdale, AZ
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Noise analyzed and repaired
Her car was making a noise we didn't understand. They unloaded, found the problem, got the part from another dealer across town, and fixed our car in record time. These guys are always so friendly. Thank you.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/19/2016 05:44 PM

Thank you Adam.

We're glad we could help.  We are very happy to be your Hyundai dealer and we look forward to seeing you and the GT again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
WG
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William G.
Scottsdale, AZ
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Another Great Experience
I Am Always Happy With The Service I Receive At My Dealer Earnhardt Hyundai Of North Scottsdale. The Service Advisors Weather It Be Norm Or Ricardo Are Professional & Knowledgeable. The Work Is Done In A Timely Fashion And The Accommodations Are Comfortable & Relaxing While You Wait.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/19/2016 03:28 PM

Thank you for the great review.

We are very happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
DC
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DENNISCAIN C.
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional and Friendly Service
Each new service experience confirms the excellent quality of staff and corporate attitude of exceptional customer service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/19/2016 11:10 AM

Thank you for the wonderful review.

We strive for continuous improvement and providing our guests with the best possibel service experience.  We are very happy to be your Hyundai dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Scottsdale, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Advisor
Ricardo was great.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/19/2016 09:31 AM

Thank you for the great review and reocmmendation for Ricardo.

We are happy to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
TF
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Terrence F.
Phoenix, AZ
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service and customer service very efficient and pleasant people
easy peasy
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/19/2016 09:30 AM

Thank you Terrence.

When you're here you're like family especially since we've known each other for years now.  Thank you for the great review, we are very happy to be your Hyundai dealer and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
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