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Cuco Garcia

Service Writer
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(146 reviews)
89

MB
MARK B.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2025
verified customerVerified Customer
10
Friendly, Efficient Service
Friendly service reps made everything easy. New tires, dropped car off night before, and then picked up when done. Work looks solid and free car wash.
Owner from Midtown Auto Repair- Goodyear responded on 05/19/2025 09:41 AM

It's great to hear that you had an excellent experience with our service team. We pride ourselves on making tire shopping as easy as pie, or should we say, as easy as rolling on new tires? It's wonderful to know that you found our friendly service approachable and the work to your satisfaction. And who doesn't love a free car wash? It's like the cherry on top of a smooth ride! Your support means a lot to us, and we look forward to keeping your wheels in great shape for many drives ahead.

Employees worked with

PR
PAYTON R.
Chicago, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/13/2025
verified customerVerified Customer
0
Slow service and inflated in-store pricing
Slow service and much higher pricing for walk-up than the same service was quoted online. 4 tires quoted online at this store for ~$600 including fees and service was $930 in store. After I discovered this they wouldn’t match their online quote because that would have required an appointment 2 days later. They did not charge a “same-day” fee where this would have been obvious, they raised the price per tire from $115 to $145 each and service from $115 to $200 and did not explain the discrepancy prior to signing. Service for 4 tires took over 2.5 hrs.
Employees worked with

TK
TIM K.
Pickerington, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
Elite Service
We had a flat while visiting family in Chicago and Cuco and the crew at Midtown Goodyear were fantastic! They fixed our problem and got us back on the road in under an hour….on a Sunday on Mother’s Day! Can’t recommend Midtown highly enough and have made sure our family and friends are fully aware that Midtown is the place to go if you have a problem.
Owner from Midtown Auto Repair- Goodyear responded on 05/13/2025 09:42 AM

We appreciate you sharing your experience with us! It's not every day we get to help someone on Mother’s Day – hopefully, your family didn't mind your brief pit stop for a little automotive TLC. We're glad Cuco and the crew could get you back on the road quickly so you could continue your Chicago adventure. It sounds like you have quite the fan club for Midtown, and we couldn’t be happier to have earned your recommendation. Safe travels for you and the family, and keep us in mind for any future tire dramas!

Employees worked with

BB
BOB B.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
Outstanding Care
Outstanding care by Cuco and the team at Midtown Goodyear. They are the Best!
Owner from Midtown Auto Repair- Goodyear responded on 05/13/2025 09:42 AM

We appreciate your glowing feedback! Cuco and the team are some of the finest folks around, and it's heartwarming to see their efforts recognized. Providing outstanding care is what we aim for, and it's great to know we're hitting the mark. Here's to smooth rides and happy driving!

Employees worked with

TM
TONI M.
Arlington Heights, IL
Mercedes-Benz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
Fast Efficient Service
Appreciated the quick service and attention to my tire repair. No nonsense, just good service.
Owner from Midtown Auto Repair- Goodyear responded on 05/13/2025 09:42 AM

Your appreciation for our quick and straightforward service is music to our ears. We believe in getting you back on the road without all the extra fluff. Tire problems can be a drag, but it sounds like we got you back on track in no time. Safe travels out there!

Employees worked with

RM
RAEANN M.
Chicago, IL
BMW *535 SERIES
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Tire
I got a flat tire and you were able to order and install a new one on my BMW within 24 hours. Brian is always friendly and very accommodating. Customer service is great
Owner from Midtown Auto Repair- Goodyear responded on 05/09/2025 09:38 AM

We appreciate you taking the time to share your experience with us. It sounds like we were able to turn your tire trouble into a speedy fix—like a pit stop at a NASCAR race but with fewer left turns! We're glad Brian could provide the friendly service you deserve. If your BMW has more surprises up its sleeve, you know where to find us. We're here to help!

Employees worked with

HT
HALEY T.
Arnold, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Excellent Customer Service
Our daughter, who was visiting Chicago, needed immediate repairs on her vehicle before coming home. The team, particularly Cuco, had it up and running in no time. As a parent, he put us at ease with our concerns. Excellent job, fellas!.
Owner from Midtown Auto Repair- Goodyear responded on 05/07/2025 09:38 AM

We appreciate you sharing your experience with us. It's always a pleasure to help out a family in need, especially when it involves keeping your daughter safe on her way home. Cuco is indeed a rock star in our shop, and we're glad he could address your concerns and get the car back on the road quickly. Your kind words will certainly put a smile on our team's faces. Here's to many safe travels ahead!

Employees worked with

RJ
RONALD J.
Merrillville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Great
Very good work
Owner from Midtown Auto Repair- Goodyear responded on 05/07/2025 09:38 AM

We appreciate your feedback! We're glad to hear you found our work to be very good. It’s always our goal to keep things running smoothly—both your vehicle and the customer satisfaction meter! If there's anything more we can do, just let us know.

Employees worked with

BT
BRIAN T.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Great Quick Service
They identified and resolved my tire issue quickly and accurately.
Owner from Midtown Auto Repair- Goodyear responded on 05/07/2025 09:38 AM

We appreciate your feedback! It’s great to know that our team was able to pinpoint and fix your tire issue with such speed and precision. It's always our goal to keep you rolling smoothly, so don’t hesitate to drop by if you need any more assistance (or just to chat about tires)!

Employees worked with

SR
SHARON R.
Chicago, IL
BMW *X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Tite Inspection & Repair
The staff told me when to come in since I was waiting. They took my car shortly after I arrived, assessed the issue and fixed the issue with the rim of my tire which was causing the loss of pressute.
Owner from Midtown Auto Repair- Goodyear responded on 05/06/2025 09:41 AM

We appreciate you sharing your experience with us. It sounds like you got in and out like a tire ninja! We're glad our team was able to help you quickly and resolve the issue with your tire rim. Remember, we're always here to keep your wheels rolling smoothly, whether you're facing a flat or just need a little extra air. Safe driving!

Employees worked with

MM
MITCHELL M.
Saint Louis, MO
Mazda 3 SERIES
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
quick, painless, and back on the road
I needed a repair to a hanging piece of plastic from my car's undercarriage and they got it done in 30 minutes. I had a road trip that day and I was super stressed but they got me in and out with no hassle at all. Would definitely go there again!
Owner from Midtown Auto Repair- Goodyear responded on 05/06/2025 09:41 AM

We understand that a hanging piece of plastic can feel like a car's version of a bad hair day, and we're glad to have helped you out in a pinch. It's great to hear that you were able to hit the road stress-free! We're always here to turn car troubles into smooth travels. Safe journeys ahead!

Employees worked with

WA
WILLIE A.
Hammond, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Top notch
This was my first time going here, and all I can say is,it was a great experience, excellent customer service, kept me informed from start to finish,
Owner from Midtown Auto Repair- Goodyear responded on 05/04/2025 09:38 AM

We're happy to hear that your first visit was a great experience! Keeping our customers informed is part of our secret recipe for success—right alongside good coffee and friendly faces. We appreciate your feedback and look forward to keeping your vehicle in tip-top shape in the future!

Employees worked with

AS
AADHESHARJUN S.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Transparent & Great Quality Work
Affordable for sure, a little pricy for my liking (but my car is very cheap, so it just felt that way). They were very transparent throughout the entire process and called for any updates and approval before even touching the car. The work was great quality and they made sure to let me know of any and all costs before putting them on the bill.
Owner from Midtown Auto Repair- Goodyear responded on 04/23/2025 09:38 AM

We appreciate you taking the time to share your experience. It sounds like you found a good balance between affordability and quality, even if your car might be playing hard to get with pricey repairs. Transparency is key in our shop, and we’re glad to hear that our team kept you in the loop. Rest assured, we always aim for a smooth ride when it comes to communication and cost, even if the price tag sometimes has a few unexpected bumps. Your feedback is invaluable, and we're here to keep your car rolling in tip-top shape!

Employees worked with

JS
JENNIFER S.
Chicago, IL
Honda *CR-V HYBRID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Great service
Reliable, fast service

Highly recommend
Owner from Midtown Auto Repair- Goodyear responded on 04/23/2025 09:37 AM

We appreciate your recommendation and are glad to hear that you found our service reliable and fast. Our team aims to keep things moving just like a well-oiled machine – or at least as close as we can get with all those gears and belts! Thanks for choosing us for your automotive needs.

Employees worked with

SD
STEVE D.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Quick fix for my tire
Discovered a screw in my tire on Easter Sunday and was near this shop, and they were able to get me in and the work done super quickly. Thanks and highly rated!
Owner from Midtown Auto Repair- Goodyear responded on 04/22/2025 09:36 AM

We're glad to hear we could help you out on Easter Sunday! Nothing like a rogue screw ruining your day, but we're happy we could take care of it swiftly. It sounds like we were the Easter Bunny, hopping in to save the day. Thanks for sharing your experience and for the high rating!

Employees worked with

JS
JOSIAH S.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2025
verified customerVerified Customer
10
Tire replacement
The staff was informative, considerate, and allowed me to ask questions and see the vehicle.
Owner from Midtown Auto Repair- Goodyear responded on 04/21/2025 09:37 AM

We appreciate your feedback and are glad to hear that our staff made your experience informative and welcoming. Asking questions is part of understanding your vehicle better, so we're happy to provide a space where you can do just that. It's all about keeping you and your car in sync! Your trust in us means a lot.

Employees worked with

PM
PETER M.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Repair Visit
Timely & expert repair.
Owner from Midtown Auto Repair- Goodyear responded on 04/17/2025 09:38 AM

We appreciate your feedback about our timely and expert service! It seems like we hit the nail on the head with your repair. If you ever find yourself in need of automotive assistance again, you know where to find us. Happy driving!

Employees worked with

RS
RICHARD S.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Great service
They have taken care of my Saab for years. Only do what is needed and never try to sell me unneeded items Car is ready when promised.
Owner from Midtown Auto Repair- Goodyear responded on 04/17/2025 09:38 AM

It’s great to hear that your Saab has found a second home with us! We believe in fixing only what’s necessary—after all, no one wants to play the guessing game with car repairs. We're glad you appreciate our commitment to getting your car back to you on time. Keeping your vehicle in top shape is our priority, and we look forward to many more years of keeping your wheels turning smoothly!

Employees worked with

KG
KATI G.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Tire patched
Great job! Didn’t try rip me off just fixed up my tire that had a nail in it and told me to keep an eye on it for a bit! As a younger female I feel like places always try to upsell you things or convince you that you need a new tire etc. They were honest, patched the tire in a tough spot, and did it quickly! Thanks
Owner from Midtown Auto Repair- Goodyear responded on 04/15/2025 09:36 AM

We're happy to hear you had a positive experience with us! It’s always our goal to make sure that our customers feel taken care of without the pressure of unnecessary upselling—no one likes a surprise tire replacement, especially when a good patch will do. It sounds like your tire had quite the adventure with that nail! We appreciate you sharing your experience, and we're here to keep those wheels rolling smoothly.

Employees worked with

BB
BOB B.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Outstanding and professional Car Mechanics
Cuco and his team are outstanding professionals and excellent car mechanics. Totally pleased with their service.
Owner from Midtown Auto Repair- Goodyear responded on 04/15/2025 09:36 AM

It's fantastic to hear that you had such a great experience with Cuco and the team! We always aim to deliver top-notch service, and it's rewarding to know that our effort shines through. Whether it's fixing a flat tire or giving your engine a tune-up, we're here to keep those wheels turning smoothly. If your car has any more shenanigans in the future, you know where to find us!

Employees worked with

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