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Cuco Garcia

Service Writer
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(284 reviews)
87

HG
HOSSEIN G.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2026
verified customerVerified Customer
10
My Mercedes 350gle needed an A2 due
It was my first experience in midtown. The receptionist was nice and helpful. The service was exactly what I needed.
Owner from Midtown Auto Repair- Goodyear responded on 04/17/2026 09:37 AM

We appreciate you taking the time to share your experience. It's always great to hear that our receptionist was on top of her game—she might just have a future in stand-up comedy with how helpful she is. We're glad you got the service you needed and that your first visit went smoothly. Here's to many more trips in your GLE without any bumps in the road!

Employees worked with

MK
MARILIYN K.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2026
verified customerVerified Customer
10
New tire replacement
Tire replacement was efficient and courteous. I will return for other auto repair needs
Owner from Midtown Auto Repair- Goodyear responded on 04/17/2026 09:37 AM

We appreciate you sharing your experience with us. It’s great to hear that you found our tire replacement service efficient and courteous. We strive to keep things rolling smoothly, just like your Electrified GV70! Whenever you're in need of more auto care, we're here and ready to help get you back on the road with all the gusto. Safe travels until next time!

Employees worked with

LS
LINDA S.
Skokie, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2026
verified customerVerified Customer
10
Thoughtful Service
This was my 2nd experience with Midtown. Their customer service is exceptional. The put a loaner spare on so I could drive my car while we waited for the correct sized tire to arrive. They followed up, followed through and both times I left feeling like my car had been in good hands, and I had been well taken care of without paying an exorbitant amount of money. Highly recommend.
Owner from Midtown Auto Repair- Goodyear responded on 04/17/2026 09:37 AM

We're delighted to hear that you had another positive experience with us! It sounds like our team really went the extra mile—literally, considering that loaner spare! We love ensuring our customers are back on the road quickly, and we're glad to see our efforts paid off. Your recommendation means a lot to us, and we promise to keep the wheels turning in the same direction: quality service without breaking the bank. Safe travels in your Jetta!

Employees worked with

MB
MAXINE B.
Bellwood, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2026
verified customerVerified Customer
10
My experience with Midtown Auto Repair
Our van would not start. AAA towed it to Midtown Auto Repair. The Technician discovered the problem, I was told what the price would be. Since they close at 7, I was told my van would be ready the next day which was Sun. I was called Sun Morn. and told the van was ready. I was very pleased with the service I received, they were very professional.
Owner from Midtown Auto Repair- Goodyear responded on 04/14/2026 09:35 AM

We appreciate your support and are happy to hear that we could get your Town & Country back on the road so quickly. It sounds like it was a bit of a drama just waiting for that phone call, but we’re glad we could provide some certainty amidst the tension! Our technicians strive to keep everything on track and professional, and it’s great to know that you felt well taken care of. We hope your van has many more adventures ahead!

Employees worked with

LW
LYDIA W.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2026
verified customerVerified Customer
10
Great service, fair dealing
Great service; I feel like I get a fair deal. I like how up front they are about pricing.
Owner from Midtown Auto Repair- Goodyear responded on 04/14/2026 09:35 AM

We appreciate your feedback! It's fantastic to hear that you felt you got a fair deal and that our pricing transparency hit the mark. We believe that keeping everything clear is the best way to build trust—kind of like a relationship where both parties know exactly who gets the last donut. Looking forward to keeping your Encore running smoothly!

Employees worked with

EE
ELENA E.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2026
verified customerVerified Customer
10
Great customer experience
I come to this auto shop for all my car issues. The staff is super knowledgeable, incredibly patient, and explains everything to me in a digestible manner. They’re efficient and get me in & out quick. They’re comparable in price to other city mechanics. I’ve gotten new tires, breaks, fuel injectors, AC system stuff… the works over the years. It’s always a good experience.
Owner from Midtown Auto Repair- Goodyear responded on 04/14/2026 09:35 AM

It's fantastic to hear about your experiences with us! We take pride in our knowledgeable team, and it's great that their patience and ability to simplify the technical stuff have made your visits enjoyable. We're glad you feel we keep things moving at a good pace—after all, nobody wants to wait around when there are roads to be conquered! We're also happy to provide quality service that fits your budget, whether it's tires or AC repairs. We're here for anything else your Accord Sedan might need, and we're all about keeping things running smoothly.

Employees worked with

JL
gravatar
JEFF L.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2026
verified customerVerified Customer
10
Entire staff was awesome
Everyone was awesome!
Owner from Midtown Auto Repair- Goodyear responded on 04/08/2026 09:38 AM

We appreciate the shout-out! It’s great to hear that you had an awesome experience with the team. We strive to make every visit as smooth as a well-tuned Q7. If you have any more car dilemmas in the future, you know where to find us!

Employees worked with

RS
RAJANAH S.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2026
verified customerVerified Customer
10
Very Fast Service
Very fast service, clear communication, clean facilities
Owner from Midtown Auto Repair- Goodyear responded on 04/07/2026 09:35 AM

We're glad to hear you experienced our speedy service and clear communication. A clean shop is key—it's almost like we’re welcoming you to a fancy showroom rather than a garage. We appreciate your support and look forward to keeping your Tiguan in top shape.

Employees worked with

JX
JOSEPH X.
Rolling Meadows, IL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/05/2026
verified customerVerified Customer
7
Emergency tire replacement
They were so nice to my daughter and me. I had a flat due to a pothole in Chicago.
Owner from Midtown Auto Repair- Goodyear responded on 04/06/2026 09:35 AM

We appreciate your feedback and are glad to hear that you and your daughter felt welcomed during your visit. We're sorry to learn that a pothole tried to ruin your day—it really sounds like those pesky roads are out to get us sometimes. If you need anything else or have any questions in the future, don’t hesitate to reach out!

Employees worked with

LG
LIAM G.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2026
verified customerVerified Customer
10
Excellent experience with Midtown Auto
Midtown auto is a great shop for any and all services. They quickly identified the heat shield issue- and charged me a very fair rate on the fix. This shop gets the job done quickly with expert care.
Owner from Midtown Auto Repair- Goodyear responded on 04/03/2026 09:37 AM

We’re glad to hear that you had a positive experience at Midtown Auto Repair. It sounds like your 4Runner can now traverse the roads shine like a diamond—without any heat shield drama! We strive to keep our repairs quick and our rates fair, so it’s rewarding to know we hit the mark for you. Join us anytime your ride needs a little TLC!

Employees worked with

TA
TRAVIS A.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2026
verified customerVerified Customer
10
Great Service
I love these guys! Great, fast service!
Owner from Midtown Auto Repair- Goodyear responded on 04/01/2026 09:36 AM

We really appreciate your support! It's fantastic to hear you had a great experience with our fast service. We aim to keep your Range Rover Sport running smoothly so you can hit the roads with confidence. Looking forward to keeping that engine purring!

Employees worked with

MC
MIKE C.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2026
verified customerVerified Customer
9
Great group / always knowledgeable and fair
I’ve been going here for over 10 years. Great group to work with on older cars.
Owner from Midtown Auto Repair- Goodyear responded on 03/30/2026 09:37 AM

It's fantastic to hear that you've been with us for over a decade! We always enjoy working with older cars—they're like classic novels that just keep getting better with age. Your loyalty means the world to us, and we're delighted to keep your MDX running smoothly. Here's to many more years of taking care of those cherished rides!

Employees worked with

PF
PHILP F.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2026
verified customerVerified Customer
10
They’re good at what they’re doing very excellent very courteous very kind and care about people and they’re there when you need them. Thank you.
The excellent people that know what they’re doing they treat people like people they’re there for you I’m
Owner from Midtown Auto Repair- Goodyear responded on 03/28/2026 09:39 AM

We're glad to hear that you had a great experience with our team! It's our goal to treat every customer like a VIP, and it sounds like we hit the mark with you. If you ever feel like your Impala needs some extra TLC again, just know we're here, ready to provide top-notch service with a side of personality.

Employees worked with

JH
JULIA H.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2026
verified customerVerified Customer
10
Quick and Dependable
Found a leak the day we planned to sell our car. Called around to several places, but Midtown Auto Repair was the only place that would look at it on a Saturday, last minute. Coco took care of us and we have the problem identified within the hour. Unfortunately the car was not worth the repair, but we were provided a detailed explanation of the issue and a breakdown of cost.

While we did not go through with that repair, the speed, honesty and great customer service will have us going back for any car needs in the future!
Owner from Midtown Auto Repair- Goodyear responded on 03/23/2026 09:36 AM

It sounds like you had quite the whirlwind of a day with that Rabbit! We're glad we could step in and diagnose that leak just in the nick of time. Coco and the team are all about keeping things speedy and transparent, even if it’s not always the news we want to hear. We're here whenever you're ready for your next adventure—whether that's fixing up another car or just chatting about the latest automotive trends. Safe travels, and may your future vehicle endeavors be much smoother!

Employees worked with

MM
MADDIE M.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2026
verified customerVerified Customer
10
Amazing work!
The efficiency and kindness from the staff was amazing. It was an unexpected situation and they were able to help me out on a Sunday!
Owner from Midtown Auto Repair- Goodyear responded on 03/17/2026 09:36 AM

It's great to hear that our team was able to step in and save the day, especially when you least expected it. Helping out on a Sunday is just part of our commitment to making sure our customers are back on the road smoothly. We pride ourselves on being efficient and kind, though we might only wish we could fix flat tires as easily as we fix other things. We're glad to have been of service!

Employees worked with

MK
MATT K.
Chicago, IL
Mazda 3 SERIES
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2026
verified customerVerified Customer
8
Tire
Patched my tire within 90 minutes of an unexpected drop off on a clearly busy day for them.
Owner from Midtown Auto Repair- Goodyear responded on 03/17/2026 09:36 AM

We're glad to hear we could turn a tire emergency into a smooth ride for you, even during our busy hours! Our team always tries to be like a pit crew, making sure you're back on the road in record time. If you ever find yourself in a bind again, just know we're here to help. Safe travels in your 3 Series!

Employees worked with

SS
SONALI S.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2026
verified customerVerified Customer
10
Very friendly
I just needed batteries changed in my key fobs. They were super nice and fast
Owner from Midtown Auto Repair- Goodyear responded on 03/16/2026 09:36 AM

We're delighted to hear that your key fob batteries got a speedy and friendly upgrade! Keeping your Pilot fully functional is our mission, and we're pleased to know we made the process hassle-free. If your fobs start to feel a little too independent again, you know where to find us!

Employees worked with

MG
MATHEW G.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2026
verified customerVerified Customer
10
Fixed 2 tires
They’re Fast!
Owner from Midtown Auto Repair- Goodyear responded on 03/15/2026 09:38 AM

We appreciate your feedback! It’s great to hear that our team could get you back on the road in no time. We like to think of ourselves as the pit crew for your Civic Si, ready to make those speedy repairs. Drive safe out there!

Employees worked with

DW
DONNY W.
Chicago, IL
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2026
verified customerVerified Customer
9
Excellent
Knowledge, courteous staff, quality of work seems always to be excellent. Would highly recommend
Owner from Midtown Auto Repair- Goodyear responded on 03/12/2026 09:38 AM

We appreciate your wonderful feedback! We're delighted to hear that our knowledgeable and courteous staff provided you with excellent service on your C300. It's always our aim to keep our customers moving smoothly on the roads. Thank you for the recommendation; it’s surely the best compliment we could receive! We're here whenever your car needs a little TLC.

Employees worked with

CL
CHARLES L.
Chicago, IL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/06/2026
verified customerVerified Customer
9
Good
All good except for them ordering the wrong size tires so I had to back again for installation.
Owner from Midtown Auto Repair- Goodyear responded on 03/07/2026 09:38 AM

We're glad to hear that everything else went well during your visit. Our tire ordering skills need a little extra practice, it seems. We appreciate your understanding and patience while we sorted it out. If you need anything else, don’t hesitate to reach out. Safe driving in your F-PACE!

Employees worked with

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