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Cuco Garcia

Service Writer
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(160 reviews)
89

NT
NIMA T.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2024
verified customerVerified Customer
9
Job done correctly
I had no appointment and needed an alignment. Walked in, they did not say no and got the job done and did it right and at a very reasonable price. What more can one ask? Thank you!!
Owner from Midtown Auto Repair- Goodyear responded on 12/26/2024 09:34 AM

It's fantastic to hear that you had a smooth experience with us! We're always happy to help, even on the fly like a superhero without a cape. Getting that alignment right is like giving your car its own personal spa day. We're glad it was a good deal too—after all, who doesn’t love a little extra money for snacks later? Safe travels and let the good times roll!

Employees worked with

JS
JACOB S.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2024
verified customerVerified Customer
10
Great Experience
Bryan and Cuco were great to deal with. Went in on a Friday and they had an appointment ready for me on Sunday. I needed new brakes, an alignment and an oil change and they had me in and out that same day. Very thorough and made sure to call before any adjustments were made. Will be using them again
Owner from Midtown Auto Repair- Goodyear responded on 12/17/2024 09:37 AM

We appreciate you sharing your experience! It sounds like Bryan and Cuco worked their magic to get you back on the road faster than a caffeine-fueled race car. We’re glad to hear you were taken care of, and it’s always our pleasure to make sure you know what’s going on with your vehicle before we make any pit stops. Don’t hesitate to swing by whenever your car needs some more TLC. Safe travels!

Employees worked with

PS
PETER S.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2024
verified customerVerified Customer
10
Tire plug
I showed up in the morning. They took care of my tire and I was out the door within 30 minutes.
Owner from Midtown Auto Repair- Goodyear responded on 12/14/2024 09:37 AM

We're pleased to hear that your tire issue was resolved so swiftly! It’s great to know that we could get you back on the road in no time. Our team loves keeping things rolling smoothly—kind of like a good tire, wouldn’t you say? If there's anything else we can help with, just give us a shout. Safe travels!

Employees worked with

VR
VENRIC R.
Chicago, IL
Ford *FUSION
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2024
verified customerVerified Customer
10
Yeah excellent!
The service is extremely responsive, and the quality is unmatched.
Owner from Midtown Auto Repair- Goodyear responded on 12/06/2024 09:36 AM

We appreciate your feedback on our service! It’s great to hear that you found us responsive and our quality unmatched. We aim to keep the gears turning smoothly, both in your vehicle and our service. If you ever have more feedback or need assistance, we’re just a phone call away!

Employees worked with

PC
PAMELA C.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2024
verified customerVerified Customer
10
The experience was great my first time visiting.
Cuco was very professional and polite kept me informed about everything,they were very busy and I didn't have an appointment and was taken care of same day .Job well ? done will do business again.
Owner from Midtown Auto Repair- Goodyear responded on 11/26/2024 09:34 AM

We're delighted to hear about your experience! Cuco certainly knows how to juggle busy days and keep customers informed—it’s a skill many of us could use when multitasking at home! We appreciate your patience and are thrilled to know you plan to return. Looking forward to your next visit, and don’t forget to bring your sense of humor along!

Employees worked with

TZ
TEFFANI Z.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2024
verified customerVerified Customer
10
Great service
I just discovered Midtown Auto and I had a great experience. They took a look at my car right away and fixed my issue within 20 mins.
Owner from Midtown Auto Repair- Goodyear responded on 11/19/2024 09:35 AM

We’re glad to hear that your first visit to Midtown Auto was a success! It sounds like our team was on a tight schedule and really nailed the quick fix. We always aim to get you back on the road faster than a kid chasing ice cream—now that’s a race worth winning! We appreciate your business and look forward to helping keep your car in tip-top shape.

Employees worked with

TJ
TYLER J.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2024
verified customerVerified Customer
10
Great service saved our weekend
Needed a flat repair right before a family trip. They were able to accommodate us even with the shop being very busy. In and out in less than an hour including bleeding the breaks!
Owner from Midtown Auto Repair- Goodyear responded on 11/18/2024 09:35 AM

It's great to hear we could help you out right before your family adventure! We know how important it is to get back on the road quickly, especially when a trip is involved. And bleeding the brakes in record time? That’s just us multitasking like pros (or maybe just a bit too much coffee). Safe travels, and may your journey be full of smooth roads and great memories!

Employees worked with

PP
PETER P.
Waterloo, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2024
verified customerVerified Customer
10
Good job, time effective an fair price
Good job, time effective an fair price. Techincians reworked battry wire connectors profesionally. I wasn't able to start my Accord and now it starts as new. Good job!
Owner from Midtown Auto Repair- Goodyear responded on 11/14/2024 09:36 AM

We're glad to hear that your Accord is back in action and starting like a champ! Our technicians take great pride in their work, especially when it comes to reworking battery wire connectors—it's a bit like giving your car a new pair of shoes. Thanks for recognizing our time efficiency and fair pricing. Your satisfaction drives us to keep doing what we do best!

Employees worked with

KR
KATHERINE R.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2024
verified customerVerified Customer
10
Oil change and previous battery service
The gentlemen in the office are really professional, courteous, and fair. The techs must be knowledgeable because they have resolved several vexing issues on each of our vehicles in the past year or so.
Owner from Midtown Auto Repair- Goodyear responded on 11/13/2024 09:37 AM

It’s fantastic to hear that our team has been able to tackle those vexing vehicle dilemmas for you! Professionalism and courtesy are part of our daily maintenance routine. We're glad our techs have had the chance to show off their knowledge and skills on your rides. Your confidence in us means a lot—here’s to many more smooth drives ahead!

Employees worked with

FI
FRED I.
Chicago, IL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2024
verified customerVerified Customer
10
Midtown Auto Repair- Goodyear
I first scoring was entered by mistake. (See comment below) The comment was intended for Soutloop Auto Repair - Goodyear.

My experience with Midtown Auto Repair was excellent and I intend to do business with them soon. There is no question that I will recommend this business to a friend and colleagues.
Employees worked with

FI
gravatar
Fred I.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2024
10
I wrote a review about the wrong
This store was excellent
Owner from Midtown Auto Repair- Goodyear responded on 11/07/2024 09:35 AM

We're glad to hear you had an excellent experience with us! It sounds like we hit the nail on the head—or should we say, the tire on the road? Your support means a lot to us, and we're always here to help keep you cruising smoothly.

Employees worked with

FI
FRED I.
Chicago, IL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2024
verified customerVerified Customer
10
Midtown Auto Repair- Goodyear
I first scoring was entered by mistake. (See comment below) The comment was intended for Soutloop Auto Repair - Goodyear.

My experience with Midtown Auto Repair was excellent and I intend to do business with them soon. There is no question that I will recommend this business to a friend and colleagues.

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/06/2024
0
Bad Experience First Time At Midtown Auto Repair- Goodyear
The sales person was guile and rude. He ripped me off for money leading me to believe a service would be provided that I’d requested. When confronted the guy told me he had placed material on my car that didn’t exist. I will never go there again nor will I recommend anyone to the store.
Owner from Midtown Auto Repair- Goodyear responded on 11/07/2024 10:35 AM

Hi Fred I will send you a rescore request so you can change your score to a 5. 

Employees worked with

BJ
BRIANNA J.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2024
verified customerVerified Customer
10
Great Service
Expensive but they did a great job. My car is driving like new again thanks to the team at Midtown Auto
Owner from Midtown Auto Repair- Goodyear responded on 11/05/2024 09:35 AM

We appreciate your feedback and are delighted to hear your car is back to its “new car” glory. While we understand that top-notch service can come at a price, our team is committed to delivering quality work that keeps your ride in tip-top shape. If your car starts to feel too much like a vintage model again, you know where to find us. Safe driving!

Employees worked with

MS
MAUREEN S.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2024
verified customerVerified Customer
10
Excellent, honest and fast
I came out to my car which had scratches on both front and back drivers side doors. My heart sunk. Now what? I am a female, and car issues have presented the usual search for an honest mechanic. I had found one, but he was all the way out near the suburbs. My friend recommended this shop. In the extremely short time I was there, there must have been at least 10 people coming in and out, all happy. Coco and Shelly gave me a great price, did such a great job that my car looked better than it looked before it was scratched and even as a walk in, sent me on my way in no time. There was no painting needed. They buffed it out. All this and conveniently in the middle of a high end area of the city.
Owner from Midtown Auto Repair- Goodyear responded on 11/04/2024 09:35 AM

It sounds like you had quite the adventure with your car, but fear not—Midtown Auto Repair- Goodyear is here to save the day! We're glad that Coco and Shelly were able to work their magic and buff those scratches away, leaving your car looking better than ever. It’s always nice to know that a little TLC can go a long way, even in the hustle and bustle of our city. We appreciate you sharing your experience, and it's great to hear that you found our shop after the search for an honest mechanic. With such a steady stream of happy customers, we like to think of ourselves as the automotive version of a neighborhood watch—keeping your cars safe and sound. If you have any more car-related mysteries in the future, you know where to find us!

Employees worked with

PG
PERI G.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2024
verified customerVerified Customer
10
Friendly service!
Service was very friendly and thorough, they definitely could’ve charged me more for things I didn’t need but they were instead honest and straightforward. Definitely will be coming back!
Owner from Midtown Auto Repair- Goodyear responded on 10/29/2024 09:34 AM

We're glad to hear that you appreciated our honesty and thoroughness! It sounds like we hit the sweet spot between service and integrity – kind of like finding a dollar in an old pair of jeans. Your trust means a lot to us, and we look forward to keeping your vehicle in tip-top shape whenever you're back.

Employees worked with

DF
DANIEL F.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2024
verified customerVerified Customer
10
Fast and Job well done!
In and out in 45 mins. Fixed my tire. Was very happy w the service. I would return.
Owner from Midtown Auto Repair- Goodyear responded on 10/27/2024 09:35 AM

Thanks for the fantastic review! We're all about getting you back on the road in no time, and it sounds like we nailed it with that tire fix. We're glad you had a great experience and look forward to keeping your wheels rolling smoothly in the future. Safe travels!

Employees worked with

AO
AL O.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2024
verified customerVerified Customer
10
Excellent
Ive been to Midtown several times recently and I find them to be excellent. They are polite and do a thorough job in explaining things. I got sn oil change yesterday and was in and out in 20 minutes. You can't go wrong here.
Owner from Midtown Auto Repair- Goodyear responded on 10/26/2024 09:36 AM

We're happy to hear that your visits to Midtown Auto Repair have been excellent! It sounds like our team was not only diligent but also quick on their feet – getting an oil change done in 20 minutes should qualify as an Olympic sport. We pride ourselves on making sure everything is clear for our customers, so we're glad that the explanations hit the mark. Here’s to keeping your vehicle in tip-top shape!

Employees worked with

VT
VICKY T.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2024
verified customerVerified Customer
10
Came in for an oil change
Love the crew at Midtown Auto! Dropped in for an oil change. Had me in and out in no time! A personable and professional crew!
Owner from Midtown Auto Repair- Goodyear responded on 10/26/2024 09:36 AM

We're delighted to hear you had a smooth experience with us at Midtown Auto! Getting you in and out quickly for that oil change is like a race against the clock—where everyone wins. Our team takes great pride in balancing professionalism with a friendly atmosphere, so it’s fantastic to know that resonated with you. If you ever need anything else, just give us a shout!

Employees worked with

JP
JOSH P.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2024
verified customerVerified Customer
10
Quick and affordable repair
Fair pricing, thanks for saving me the headache!!
Owner from Midtown Auto Repair- Goodyear responded on 10/21/2024 11:26 AM

It sounds like we hit the nail on the head with your visit! We believe that fair pricing should be the standard—not a surprise—so we're glad we could help save you from any automotive headaches. Here’s to smoother rides and fewer surprises in the future!

Employees worked with

LF
LASEAN F.
Chicago, IL
Dodge PROMASTER 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2024
verified customerVerified Customer
10
Help with flat tire
Came in with a flat tire. The guys were extremely helpful and got me out of the shop fast.
Owner from Midtown Auto Repair- Goodyear responded on 10/20/2024 09:35 AM

We appreciate your feedback and are glad to hear that we could help you get back on the road in no time. Flat tires can really throw a wrench in your plans, but our team was ready to get you rolling again. We strive to make the repair process as quick and smooth as possible. Safe travels, and may your tires stay inflated and your adventures be flat-free!

Employees worked with

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