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STEVE ENRIQUEZ

Temecula Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(677 reviews)
81

Reviews of STEVE ENRIQUEZ

LS
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Lisa S.
Temecula, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Communication & Excellent service
Having been in the auto industry for 20+ years I know about customer service from the inside out. What I expect is exactly what I extend to customers that I've had the pleasure meeting and working with.
My service advisor, Carlos Velasco made a great first impression with his excellent mannerism & pleasant tone he made my experience one that I would ask for him again.
Thank you to Carlos for taking not only great care of me but my car as well!
Lisa S
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 08/25/2020 01:36 PM

Thank you for the fantastic survey, Hope you have a great day. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
JS
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James S.
Fallbrook, CA
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
car was picked up for free
fantastic
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 08/24/2020 08:37 AM

Thank you for the great 5 star review. Hope you have a great day. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
HD
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Henry D.
Murrieta, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Dealer
Great atmosphere. All employees are great. Never disappointed
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 08/11/2020 09:46 AM

Thank you so very much for the great survey. Hope everyone is staying safe and hope to see you again in the future.






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
MM
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Michele M.
Murrieta, CA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Such Wonderful Service!
Temecula Hyundai picked up my 2017 Sonata for service at my home. I have always had them service my car and have received excellent care. I felt this was above and beyond great service! It came back clean and maintained. It was safe and easy. Thank you!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/23/2020 07:10 AM

Thank you for the fantastic 5 star review. We appreciate you coming in to service your vehicle with us.

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
AV
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Andrea V.
Lake Elsinore, CA
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The employees
Amazing attention!!!!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/23/2020 07:09 AM

Thank you for the fantastic 5 star review. We appreciate you coming in to service your vehicle with us.

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Fallbrook, CA
2009 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
They keep my 11 year old Hyundai humming.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/23/2020 07:09 AM

Thank you for the fantastic 5 star review. We appreciate you coming in to service your vehicle with us.

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
LG
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Luis G.
Lake Elsinore, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service.
Excellent service and honest.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/13/2020 04:48 PM

Thank you so very much for the great 5 star review. I hope that you are doing well in these tough times. Thank you for coming in to have your vehicle serviced with us. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
JC
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Janet C.
Sun City, CA
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
The repairs are done timely and they go beyond to provide excellent customer service
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/30/2020 12:20 PM

Thank you so very much for the great 5 star review. Hope you have a fantastic day. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
JC
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Janet C.
Sun City, CA
2015 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2020
verified customerVerified Customer
Category: Service
Great customer service
I have been taking my car to Hyundai for several years they have gone above and beyond to provide great service both to me as a consumer and with servicing my car.
Recommended
Employees worked with
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STEVE ENRIQUEZ
MS
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Maria S.
Lake Elsinore, CA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Temecula Hyundai
Friendly and professional staff at the service and sales department. I've been buying/leasing my cars there for over 10 years.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/22/2020 08:58 AM

Thank you for the great 5 star review. Hope you have a great day. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
AP
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Alfonso P.
Murrieta, CA
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Warranty thank you
Had a issue with my transmission and now my transmission is fixed thank you temecula hyundai for your service. Steve was my service advisor and I was very pleased on exceptional outstanding A+ service he provided, will be returning
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/22/2020 08:55 AM

Thank you for the great 5 star review. Hope you have a great day. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
JC
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Janet C.
Sun City, CA
2015 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2020
verified customerVerified Customer
Category: Service
Great customer service
I have been taking my car to Hyundai for several years they have gone above and beyond to provide great service both to me as a consumer and with servicing my car.
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/17/2020
Service Type: Repair
Category: Service
Janet C
Not pleased with my last service ~ normally very pleased
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/22/2020 08:55 AM

I am so very sorry for the inconvenience on your last visit. I will be in touch shortly to see what I may be able to do in order to fix the last service concern. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
MS
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Marvin S.
Hemet, CA
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly, organized
Professional service
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/18/2020 09:31 AM

Thank you for the great 5 star review. Hope you have a great day. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
RP
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Randall P.
Temecula, CA
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service!
I am never worried that this particular dealership will mistreat me as a customer in any shape form, from cost to recommendations, to timeliness. If it is in their power they will be very prompt. Steve is our rep and he's the consummate professional and always customer-centered. But none-the-less; we've only been treated well all throughout this dealership. I don't normally take the time to do reviews but this was important to share because the staff is consistent. Take care of them and of course, as a professional speaker, and coach, I know that your leadership training has an awful lot to do with your success!

Sincerely,

Randy Powell
Keynote Speaker, Author & Envision Success Coach
909-720-0207
www.randypowellspeaks.com
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/11/2020 08:10 AM

Thank you for the great review. We appreciate you coming in to see us and allowing us to service your vehicle. Hope you stay safe and well. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Menifee, CA
2017 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Great service
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/03/2020 10:21 AM

Thank you for the great 5 start review. We appreciate your business in these times. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
JU
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John U.
Lake Elsinore, CA
2016 Hyundai Sonata Hybrid
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/28/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
review
Still waiting for a call back about leather seat
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/28/2020 07:51 AM

Thank you for the review. Hope all is well in these hard times. I will have someone look into the seat and get back to you as soon as possible. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Winchester, CA
2019 Hyundai Ioniq Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Good People
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/28/2020 07:49 AM

Thank you for the great 5 star review. Hope all is well in these hard times. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
AA
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Alexander A.
Temecula, CA
2011 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thanks
Travis followed up on progress as needed.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/28/2020 07:47 AM

Thank you for the great 5 star review. Hope all is well in these hard times. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
PD
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Patricia D.
Sun City, CA
2010 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Clean and welcoming.
I think your service is 1st Class, Regular service, etc. but I'm still not happy with the outcome of my battery replacement taking out my car phone services, and the Smog testing failing 2017 & 2019. Why can't this be corrected? Have not received a reply from you on this problem. Note: I would recommend your services with my problems stated.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/18/2020 12:19 PM

Thank you for the 5 star review. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
DC
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Dewayne C.
Murrieta, CA
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The crew is always very professional
overall treatment & time is spot on
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/14/2020 11:36 AM

Thank you for the review. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
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