TJ

Tyler Jorgensen

Mike White Ford of Coeur d'Alene

Overall Rating

4.8

(1062 reviews)

76

Reviews of Tyler Jorgensen

MH

MAUREEN H.

Rathdrum, ID

02/15/2019

Verified Customer

Category: Service

Service, friendly, knowledgeable!

My experience was the best I’ve ever had at Ford. I’ve moved over from western Washington. After years of having my car serviced at the dealership it was purchased, my experience at Mike’s Ford was a delight. My service representative was knowledgeable, friendly, and punctual. My car was ready to go!!

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 02/15/2019 01:10 PM

Thank you so much Maureen, for this wonderful review! We are very proud of the team we have in our Service Department! It's great to hear that their knowledge and collaboration really show through to you. We appreciate you choosing Mike White Ford and look forward to your next visit.

Mallory Gregson

Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com

(208)-664-9211

Employees worked with

Tyler Jorgensen

GS

GREG S.

Coeur D Alene, ID

02/14/2019

Verified Customer

Category: Service

Service Department

Joe in the service department has always gone above and beyond his service to help myself as a longtime customer to get my vehicles over the years the right service and repairs they need. Tyler and the rest of the service department are top notch whether it be something from the littlest thing to major repairs to keep my vehicles running and to keep my vehicles safe for my wife and I to drive. I will always be a longtime customer. And what is also great is they give you a free car wash card for Hippo Car Wash for having your vehicle serviced! Thanks to Joe and the Great Service Dept at Mike White Ford.

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 02/15/2019 01:02 PM

Wow Greg, thank you so much for this glowing review! I am proud to say that we have a very wonderful team in our Service Department! We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com

(208)-664-9211

Employees worked with

Tyler Jorgensen

WL

WILFRED L.

Rathdrum, ID

Ford Super Duty F-350 SRW

02/14/2019

Verified Customer

Category: Service

Great service, nice people

I purchased a Certified Pre Owned truck from Mike White Ford in Coeur d'Alene, Idaho, in August of 2018. Since then I've had a few opportunities to have the truck in for oil changes. I've also had me wife's Ford Explorer in for the same service. Each visit was efficient and the folks I dealt with were professional and courteous. Tyler J. is the Quick Lane Advisor and is always positive, upbeat and helpful.

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 02/15/2019 11:09 AM

This is what we like to hear Wilfred! We can not tell you how much this review and recommendation means to us! Thank you so much for choosing Mike White Ford and we look forward to your next visit.

Mallory Gregson

Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com

(208)-664-9211

Employees worked with

Tyler Jorgensen

AL

ASHLEY L.

Post Falls, ID

Ford Expedition EL

02/12/2019

Verified Customer

Category: Service

Quality care

Tyler was very pleasant to deal with. Vehicle was done in a timely manner. Mike White Ford Rocks.

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 02/13/2019 10:40 AM

We love happy customers, Ashley! Thank you for taking the time to share your thoughts about our Tyler and our Service Department. We appreciate you choosing Mike White ford and look forward to your next regular maintenance visit!

Mallory Gregson

Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com

(208)-664-9211

Employees worked with

Tyler Jorgensen

JV

JAMES V.

Spokane, WA

02/12/2019

Verified Customer

Category: Service

Service Department

My wait time for an oil change/tire rotation was less than expected. A plus as prior appointments had taken longer. The staff is friendly and professional. This was my final free oil change service promised when I bought the vehicle. This time they earned another service appointment from me.
I did however have oil drip onto my driveway again after an oil change. It’s supposed to be a design flaw. It’s annoying and messy. Even if it’s small amounts. I hope my oil plug is not cross threaded and dripping again. I’ll watch and see. Current snow conditions make it hard to monitor for now.
Thanks for getting me in and out in a short period of time. See you next time.

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 02/12/2019 11:16 AM

I'm glad to hear that our Service Department was able to get you in early and out in no time! We understand how valuable your time is and we will always do whatever we can to make it a quick and smooth process. If there is any issue with your oil, please do not hesitate and give us a call right away. We appreciate you choosing Mike White Ford and look forward to your next visit.

Mallory Gregson

Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com

(208)-664-9211

Employees worked with

Tyler Jorgensen

SD

STANLEY D.

Coeur D Alene, ID

02/09/2019

Verified Customer

Category: Service

quickset ice

quick service,Time, friendly stafff

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 02/09/2019 04:41 PM

Thank you so much Stanley, for this 5 star review! We understand how valuable your time is and it`s hear to hear that we could get you in and out. We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com

(208)-664-9211

Employees worked with

Tyler Jorgensen

AH

ALLEN H.

Otis Orchards, WA

02/08/2019

Verified Customer

Category: Service

Experience at Mike White Ford

The staff in the Service Department was very helpful and courteous. Overall, my experience was excellent.

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 02/09/2019 04:37 PM

We are pleased to hear that our service is always meeting your high expectations, Allen! Thank you for taking the time to share your experience with us. We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com

(208)-664-9211

Employees worked with

Tyler Jorgensen

GB

GARY B.

Coeur D'Alene, ID

Chrysler PT Cruiser

02/07/2019

Verified Customer

Category: Service

The service dept. is top notch

The friendly service writers who helped me were very excellent and they took care of me very professional.
I would highly recommend Mike White Ford to any one who wants superior service and friendly people
in the auto business.

Thank You Mike White Ford for your superior service
Gary L Barrier

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 02/09/2019 04:35 PM

We love happy customers, Gary! Thank you for taking the time to share your thoughts about our Service Department and its staff. We look forward to your next regular maintenance visit and appreciate you choosing Mike White Ford.

Mallory Gregson

Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com

(208)-664-9211

Employees worked with

Tyler Jorgensen

Verified Customer

Coeur D Alene, ID

02/07/2019

Verified Customer

Category: Service

Great

Awesome

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 02/08/2019 12:10 PM

Thank you so much for this Awesome review! We appreciate you choosing Mike White Ford and hope you have a wonderful day.

Mallory Gregson

Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com

(208)-664-9211

Employees worked with

Tyler Jorgensen

Verified Customer

Hayden, ID

02/06/2019

Verified Customer

Category: Service

friendly and quality service

very good service

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 02/07/2019 11:53 AM

Thank you so much for this 5 star review and recommendation! We appreciate you choosing Mike White Ford and look forward to your next regular maintenance visit.

Mallory Gregson

Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com

(208)-664-9211

Employees worked with

Tyler Jorgensen

SB

SHELLEY B.

Liberty Lake, WA

Ford Super Duty F-350 SRW

02/06/2019

Verified Customer

Category: Service

Oil change

They were professional and thoughtful. Love that I didn't have along wait. We all have busy lives.

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 02/07/2019 11:46 AM

I'm glad to hear that our Service Department was able to get you in and out in no time! We understand how valuable your time is and we will always do whatever we can to make it a quick and smooth process. We appreciate you choosing Mike White Ford Shelly, and look forward to seeing you again.

Mallory Gregson

Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com

(208)-664-9211

Employees worked with

Tyler Jorgensen

Verified Customer

Post Falls, ID

02/03/2019

Verified Customer

Category: Service

Professional and courteous

Tyler and his staff did an exceptional job with our Explorer. We were able to schedule within a week, and the parts he ordered were in on time. We look forward to a vehicle without a coolant leak now. Thank you for taking such good care of us!

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 02/05/2019 09:34 AM

This is wonderful to hear! We are so happy that Tyler and our Service Team was able to take good care of you and your Explorer. We appreciate you choosing Mike White Ford and look forward to seeing you take your leak free Explorer back on the road!

Mallory Gregson

Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com

(208)-664-9211

Employees worked with

Tyler Jorgensen

DS

DEAN S.

Kellogg, ID

02/01/2019

Verified Customer

Category: Service

fast, nice place to wait

Got there early, they got me checked in and vehicle was done faster than told it would be, didn't try to oversell me like some other places, didn't try to sell me new wipers or air filter The salesman who sold me the truck came out to talk to me and see if I needed anything, explained what the bulletins were

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 02/01/2019 03:08 PM

Thank you for the 5 star rating and review, Dean! It's great to hear that you love our dealership. We hope to keep satisfying your vehicle needs as they arise!

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Employees worked with

Tyler Jorgensen

KH

KENNETH H.

Hayden, ID

01/31/2019

Verified Customer

Category: Service

Service department

The lack of experience at the shop, hopefully that improves. It does appear to be getting a little better since the last time I tried to get my vehicle serviced in November. Thank you

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 01/31/2019 03:24 PM

Although 3 stars is a good rating, we always strive to provide our customers with a 5 star experience. We would love to hear more of your feedback to ensure that your next visit exceeds your expectations. It`s great to hear that we are making progress since November but please, feel free to give me or Ed Baker our Service Manager, a call if you have spare time!

Mallory Gregson
Internet Marketing Manager
mgregson@mikewhitefordcda.com
(208)-667-3510

Employees worked with

Tyler Jorgensen

JM

JOHN M.

Coeur D'Alene, ID

01/31/2019

Verified Customer

Category: Service

Courtesy

Informative and professional interaction

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 01/31/2019 03:02 PM

Thank you so much John, for this great review about our team! We look forward to seeing you again here at Mike White Ford and we hope you have a great day.

Mallory Gregson
Internet Marketing Manager
mgregson@mikewhitefordcda.com
(208)-667-3510

Employees worked with

Tyler Jorgensen

DK

DEBRA K.

Coeur D Alene, ID

01/30/2019

Verified Customer

Category: Service

Oil change and tire rotation

Service was top notch and staff was friendly. Would recommend to my friends and family

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 01/30/2019 01:19 PM

Wow Debra, thank you so for this glowing review about our dealership! I can not tell you how much this means to us! We appreciate you recommending us to your family and friends! We look forward to seeing you again here at Mike White Ford.

Mallory Gregson
Internet Marketing Manager
mgregson@mikewhitefordcda.com
(208)-667-3510

Employees worked with

Tyler Jorgensen

SM

STUART M.

Coeur D Alene, ID

01/28/2019

Verified Customer

Category: Service

Service appointment

I arrived 15 min early for my appointment and my car stayed in the shop where I left it for the next 29 min. This was an oil change only - still took an hour to complete plus the time I arrived. There was a lot of standing around by the service employees.

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 01/29/2019 02:31 PM

Thank you so much Stuart, for this great review! We appreciate the feedback you provided us and wanted you to know that we review all of the surveys. We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson
Internet Marketing Manager
mgregson@mikewhitefordcda.com
(208)-667-3510

Employees worked with

Tyler Jorgensen

VJ

VINCENT J.

COEUR D ALENE, ID

01/28/2019

Verified Customer

Category: Service

BEST SERVICE!

I WAS GREETED PROMPTLY AND TYLER WAS VERY PROFESSIONAL. WE DISCUSSED THE FUTURE MAINTENANCE THAT MY CAR WILL NEED AND HE GAVE ME A CLEAR DESCRIPTION ON THE CONDITION OF MY VEHICLE AT THIS TIME. I WAS IN AND OUT WHEN I WAS PROMISED AND I EVEN GOT A FREE CAR WASH. KUDOS TO YOUR TEAM!

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 01/29/2019 02:10 PM

Hello Vincent, thank you so much for this excellent recommendation and review about our Service Team! It`s great to hear you were in and out in a timely manner and we hope you enjoy your free car wash. We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson
Internet Marketing Manager
mgregson@mikewhitefordcda.com
(208)-667-3510

Employees worked with

Tyler Jorgensen

JJ

JOHN J.

Rathdrum, ID

01/26/2019

Verified Customer

Category: Service

We are Ford Truck folks

We were again pleased with the service.

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 01/29/2019 01:50 PM

Thank you for taking the time to share your recent experience at our dealership John. It is great to hear that we were able to live up to the expectations from the experiences you received in the past. If there is anything else you need please, don`t hesitate to give us a call. We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson
Internet Marketing Manager
mgregson@mikewhitefordcda.com
(208)-667-3510

Employees worked with

Tyler Jorgensen

JE

JOHNNY E.

Clarkston, WA

Hyundai Santa Fe

01/25/2019

Verified Customer

Category: Service

Oil changes

Trevor treated me with the best service I have seen.

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 01/25/2019 11:44 AM

Thank you so much Johnny, for this wonderful review! We really appreciate you speaking these kind words about our Service Department and Trevor. We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Employees worked with

Tyler Jorgensen

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