TJ

Tyler Jorgensen

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1061 reviews)
76

PB
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PETE B.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2018
verified customerVerified Customer
Category: Service
Fast friendly service
Very helpful and friendly greetings from at least 2 people TYler was also very accomadati g to get my truck serviced .ALl around great service.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 12/19/2018 11:09 AM

Thank you so much Pete, for this wonderful review and recommendation. We appreciate everything you do and we are glad to hear that you are receiving wonderful customer service! Thank you again for taking the time to rate us, we hope you have a wonderful day. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with

Verified Customer
Rathdrum, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2018
verified customerVerified Customer
Category: Service
first service
great
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 12/19/2018 10:32 AM

Thank you so much for taking the time to write such a wonderful review about our Service Department. We appreciate you choosing Mike White Ford and look forward to seeing you again.  

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with

RG
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RONNIE G.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2018
verified customerVerified Customer
Category: Service
110% attention to my customer satisfaction
The team is very attentive to all my Ford rigs I bring in for there service intervals. Once appointment is scheduled a reminder text pops up 24hrs prior to remind you. All my rigs go through Mike White FORD.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 12/15/2018 09:56 AM

Thank you for the great recommendation Ronnie. We are very glad to hear that you had a positive experience with our team! We appreciate you choosing Mike White Ford and look forward to seeing you here again for your next Service appointment!

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with

JP
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JOSH P.
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2018
verified customerVerified Customer
Category: Service
Excellent customer service
Top notch customer service and explination of what needed to be worked on. Tyler Jorgenson helped with my appointment, and made me feel comfortable and taken care of with the service being done. Will definitely go through him for all future work.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 12/15/2018 09:38 AM

Thank you for this fantastic review Josh. It is great to hear that Tyler J. was able to exceed your expectations with his wonderful customer service. We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with

RK
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RUDY K.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2018
verified customerVerified Customer
Category: Service
Hey are good at communicating with me
Great to work with. Professional yes personal
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 12/15/2018 09:34 AM

Wow Rudy, thank you so much for taking the time to write this wonderful review about our dealership! We try to make you feel like you are apart of the family! We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with

EF
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ERIC F.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2018
verified customerVerified Customer
Category: Service
First service appointment
Had a 130 appointment for my service And I arrived on time. All the paperwork was ready and they got it done quickly and I was out the door. It’s a very nice environment to wait in. I sat at a desk and got work done.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 12/15/2018 09:31 AM

Wow Eric, thank you so much for this fantastic review! We are pleased to hear you were able to get some of your work done while your vehicle was being serviced. We appreciate you choosing Mike White Ford and we look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with

GD
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GENE D.
Cheney, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2018
verified customerVerified Customer
Category: Service
Great service
Just had a regular service performed on My F150. This was my first visit to this dealer. Best service I've ever had in a Ford dealership. Much smoother and much better service than I have had with the dealership I had been using in Spokane. Kyle was very efficient and had my vehicle out in the time promised and the waiting room was very comfortable, clean and nice.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 12/14/2018 01:49 PM

Thank you so much for your kind words, Gene and welcome to our family! We are pleased to hear you had a wonderful experience with our dealership and enjoyed our waiting room! We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with

MM
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MIKE M.
Spirit Lake, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2018
verified customerVerified Customer
Category: Service
oil/fuel filter chg.
fast, excellent service by a young man service tech. ( Name?)
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 12/14/2018 12:12 PM

Thank you so much for these kind words about our dealership, Mike. We are pleased to hear that Tyler provided excellent customer service towards you and your vehicle! We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with

MD
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MEGAN D.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2018
verified customerVerified Customer
Category: Service
Service
Tyler at the service desk was great. He was Prompt and personable. He said it would take an hour and that’s about how long it took. Thanks again for the service.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 12/13/2018 04:42 PM

Hello Megan, thank you so much for taking the time to write this amazing review about our dealership and Tyler. We are very pleased to hear you had an excellent experience with our service department and got in and out. We appreciate you choosing Mike White Ford and look forward to seeing you again soon. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with

LF
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LAWRENCE F.
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2018
verified customerVerified Customer
Category: Service
Doing the right thing!
On Saturday-12/8 I took my Ford Escape in for its regular oil change. I asked them to replace my wiper blades since my car is now over a year old.

While waiting the service adviser came to me and told me that the windshield wipers were fine and didn’t need to be changed unless I still wanted to proceed.

This saved me $27 and impressed me as the wiper blades could have just been changed out without ever consulting me.

Thank you for doing the right thing!
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 12/13/2018 12:44 PM

Thank you Lawrence for this wonderful review and recommendation! We are pleased to hear Trevor was able to help you save money with your wiper blades. We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with

CA
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CHENTEL A.
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2018
verified customerVerified Customer
Category: Service
Great customer service everytime!
Always excellent customer service and I always get what I need done and don't have to wait long. Worth the drive every time, as I come from Spokane. Your service outranks Larry H. Miller Honda any day of the week and other businesses I have been to, like Wendel Ford, or Foothills Mazda in Spokane too. They do not even compare to you guys! I will always come back to Mike White Ford and keep coming back if I ever purchase another vehicle ( a Ford) and I will continue to make the drive for my servicing needs as I love the service you guys give!
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 12/12/2018 04:34 PM

Wow, Chentel. We do not even know where to begin with this glowing review and recommendation! This means so much to us and we can not say thank you enough! We appreciate you! Thank you for choosing Mike White Ford, we look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with

Verified Customer
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2018
verified customerVerified Customer
Category: Service
Oil Change
Efficient, accurate and extremely helpful.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 12/11/2018 07:47 AM

Wow, thank you so much for this excellent review! We appreciate you choosing Mike White Ford and look forward to hearing from you soon. 


Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with

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Verified Customer
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2018
verified customerVerified Customer
Category: Service
quick and easy
Things went great
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 12/06/2018 09:28 AM

Thank you so much for this great review and recommendation! We truly appreciate you choosing Mike White Ford! We hope you have a wonderful day. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with

Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2018
verified customerVerified Customer
Category: Service
Great customer service
Very clean, professional and friendly dealership
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 12/05/2018 04:45 PM

Thank you for taking time time to write this fantastic review about our dealership! We appreciate you choosing Mike White Ford and look forward to seeing you again soon. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with

WR
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WENDY R.
Saint Maries, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2018
verified customerVerified Customer
Category: Service
Tyler and Angela are 2 amazing people very helpful
It’s a great atmosphere, Tyler in the service drive was right on top of everything and Angela made sure it was done to spec and I was happy 2 very classy polite people. This world needs more of them two. Thank you for a wonderful experience I’ll be back for sure
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 12/05/2018 04:28 PM

Thank you so much Wendy for this glowing review! We are so pleased to hear that you had a wonderful experience with Tyler and Angela, they are truly amazing! We appreciate you choosing Mike White Ford and look forward to seeing you again soon. 



Mallory Gregson 
Internet Marketing Manager 
mgregson@mikewhitefordcda.com 
(208)-667-3510
Employees worked with

Verified Customer
Post Falls, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/30/2018
verified customerVerified Customer
Category: Service
Tires
I got new tires on my car. The tires were on sale. Buy three get one almost free, it cost a dollar.

I also got a Ford credit card Because I will get a mail in rebate by using their credit card.

I sat in the waiting room while I waited to get new tires on my car.

I did notice my car sat in the parking lot for about a half an hour before the cashier came and got me to pay for my new tires.

The waiting room is nice and clean.

The lady I spoke to in the office about the credit card was very pleasant to me.

They have really good cappuccino in the waiting room.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 11/30/2018 02:28 PM

Thank you so much for taking the time to write this glowing review about our dealership! We try to make our waiting room as comfortable as possible,it`s wonderful to hear that you enjoyed our cappuccino and environment.  We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with

CC
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CHRISTOPHER C.
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2018
verified customerVerified Customer
Category: Service
Fantastic
Having recently moved, this was my first service experience at Mike White Ford of Coeur d'Alene. First impressions: clean, courteous, professional. Relaxed and cozy waiting area. You had me at Butterfinger latte. Immaculate restroom. Highly recommend!
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 11/29/2018 01:19 PM

Wow, thank you so much Christopher for this outstanding review! We are so happy to hear you enjoyed our Butterfingers latte and our environment! We appreciate you choosing Mike White ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with

Verified Customer
Sandpoint, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2018
verified customerVerified Customer
Category: Service
Service department
They were great and got my truck serviced quickly and effeciantly, great customer service.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 11/27/2018 02:15 PM

Thank you so much for these kind words about our dealership! We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with

CS
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CHRISTINE S.
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2018
verified customerVerified Customer
Category: Service
excellent service staff
I love coming into Mike White Ford. There are few places where I am treated with such professional respect and courtesy. And here's a shout-out for LouGene, your marvelous shuttle driver who has been wonderful through the last three ownerships.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 11/24/2018 09:20 AM

Wow, thank you for this glowing review Christine! We can not tell you how much this means to us! LouGene, is wonderful and we are pleased to hear you think so as well. We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with

Verified Customer
Post Falls, ID
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/21/2018
verified customerVerified Customer
Category: Service
employees not very well trained and don't know their products
service writer was condescending acting like I did not know any more about a vehicle than putting the key in, starting it and driving. He just started saying things that were B.S. to try to justify taking over an hour to do an oil change after waiting more than a week plus to get an appointment ( for an oil change? ) I can't see this dealer making it with this kind of service. The parts department is no better, young guy behind the counter does not know how to do his job and just starts with the B.S. talk making up stuff rather saying he is incompetent. I asked him how to turn side mirror heaters and he said they are on all the time so I said then if they are fogged up they must be defective then he states not necessarily. He told me the standard side mirror would cost $800.00 each ( I went to a ford parts website and found # 17682 right outer mirror, power heated memory folding body color for $315.43 ) not quite $800.00. The management might want to do some training of their employees. I previously had come in to find out what other years the running boards on my truck would fit and the same parts guy said that info was not in the computer, I highly dought that the parts department today can do less the what could be done back in the '70s. It sucks because of employees like yours and not having competition neer by this may be the last Ford I will own.
Not Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 11/23/2018 09:41 AM

Thank you for taking the time to write this review! We would like to continue doing business with you, if you would not mind giving me a call so we can discuss more about the situation to make this right. When you have a chance please give me a call at 208-667-3510. We appreciate you choosing Mike White Ford and look forward to hearing from you. 



Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Employees worked with
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