Great service as always but you sent this to our son Clint's email address and he forwarded it to us
. We are Steve and Kim Hlad at kimhlad @yahoo.com. Please change this in your records. Clint has never done business with you .
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Traywick fantastic service customer care to keep me in detail what’s happening on my car they’re beau
tiful people in their mindset as well as taking care of me!
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I only have my VW Touareg serviced at Dave’s!!!! They always do a great job of recommending what you
need to do and what can wait. Highly recommend.
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I opened the link you sent on my service history but it only shows part of the last service. It doesn
't open all the way. I would like to get service reminders going fw.
Thx!
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I had a great experience with this mechanic! They provided me with an estimate quickly over text, wer
e friendly and professional throughout the whole process, and even went above and beyond by shuttling me back and forth to my home. Great customer service and very convenient. I definitely recommend them!
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My son had his truck serviced at a local Dealership. It was just oil, lube, and filter. That was abou
t a month ago. We wanted to check the current oil level and opened the hood March 12th, 2024. We were shocked to see the oil dip stick was not fully seated into the tube. In fact, was sticking out 11 inches or more. Oil was everywhere. Underneath the hood and around engine bay, oil tube, area. (Thanks Dealership!) We were concerned about water intrusion into oil, as he gets multiple car washes per week. I called Dan and spoke with him about the incident. He said that If I could get the truck to him that evening, he would be able to look at it tomorrow. The truck is a diesel, 6 cylinder. I got the vehicle to Dan about 4:40 pm. He came up with a repair plan that was phenomenal. He drained the current oil and placed into a container. He cleaned up the underneath hood and engine bay area. He called by noon to say the vehicle was all set to go. He added that he noticed the gasket on the oil drain plug was damaged and not replaced. Instead, the worn gasket was put back on the drain plug. Dan replaced with a new one. ( The Dealership should have done this!) Dan put diesel oil in the vehicle and drained, then refilled, with the correct diesel oil and a new oil filter. The employees at Repair Rite went far above what I expected and I appreciate it!. I will be a customer for life.
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