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5 Star Auto Service LLC

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(393 Reviews)
94
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
94
Net Promoter Score ®

Business Details

About

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Roseburg, we are Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Roseburg, we are totally confident that 5 Star Auto Service LLC is the best option in town! ...more

Categories
Auto Maintenance, Oil Change, Repair Shop
Contact
(541) 672-0249
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1320 NE Cedar St Roseburg, OR 97470-5141
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5 Star Auto Service LLC's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(393 Reviews)
Write a Review
Recent Reviews
CS
CRYSTAL S.
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Impressed
Great service! My truck broke in the middle of hay season and they got me in right away and fixed it within hours. I highly recommend this shop!
IB
IAN B.
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Great fast service
The guys did a wonderful job on our 2017 outback. As soon as the parts arrived they got them installed and we are back on the road. Richard was very pleasant to deal with.
Verified Customer
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Great service!
They went above and beyond to figure out what was wrong with our prius. They didn't go for an easy fix but made sure the issue was resolved.
KZ
KENNEY Z.
Roseburg, OR
Subaru Legacy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Front end service.
Excellent service, courteous and professional staff.
Verified Customer
Lexus ES 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Thanks 5 star auto
Always top notch work. Appreciate you guys.
JC
JUDY C.
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Saved the day!
Walking out to find your car dead in the garage is no fun. They saved the day by sending someone out to jumpstart the car so I could take it in and they could diagnose the problem. Fortunately for me the problem turned out to be user not auto. thanks again guys and I’ll be sure to bring all my repairs to you.
PH
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Philece H.
Roseburg, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
10
I'll be back
My air conditioner quit working during a hot spell and they found rodent damage and fixed it quickly.
ST
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Steve T.
Roseburg, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
10
I trust them with my safety.
Great, timely service. Very trustworthy.
LS
LOLA S.
Volvo S40
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Great!!
The people who work at 5 Star Auto are very pleasant, they make you feel welcome. I'm happy I found a place in Roseburg that can work on my Volvo. I would recommend them to anyone that wants good service on their autos. They
are very knowledgeable .
JC
JENNY C.
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Good work, friendly service
Easy friendly experience all round. A trustworthy shop.
Verified Customer
Lexus GS 400
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Excellent experience
Thanks for doing a great job
LR
LISA R.
MINI Cooper Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Excellent service!
It is rare to find an auto repair and service that you can trust and delivers old fashioned customer service and 5 star never fails. They always go above and beyond and keep you informed. Only place we go for all our car needs.
RF
RYAN F.
Roseburg, OR
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Great service!
These guys are very knowledgeable and they didn't spend my money just because they can...very practical and reasonable!
SS
gravatar
STEVE S.
Chevrolet Silverado SS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Great service
Always professional, on time, and great price.
MB
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MARTY B.
Winston, OR
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
oil change
Always great friendly service.
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