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Airport Exxon Auto Repair Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(996 Reviews)
94
Write a Review
Schedule Appointment

Score Details

5 stars
89%
4 stars
6%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
94
Net Promoter Score ®

Business Details

About

We have been serving our community since 1977! We service all makes and models. We welcome the opportunity to earn your trust with our excellent customer service and quality auto care! We have been serving our community since 1977! We service all makes and models. We welcome the opportunity to earn your trust with our excellent customer service and quality auto care!

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(757) 249-3643
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
12257 Jefferson Ave Newport News, VA 23602-6970
Get Directions
Airport Exxon Auto Repair Center's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(996 Reviews)
Write a Review
Recent Reviews
SA
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SIMONE A.
Seaford, VA
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2025
verified customerVerified Customer
10
Excellent Service
Pete’s team of mechanics never let me down! They are professional and always accommodating. Highly recommend the Exxon team to handle your mechanic issues.
DB
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DEANNA B.
Newport News, VA
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
10
Aways Top Notch Service
They always come through even without an appointment. Had my Jeep towed and it took a few days to fit me in, but he diagnosed and fixed it in no time.
TM
Teshauna M.
Newport News, VA
Mazda Mazda6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
Category: Service
Teshauna said she is a repeat customer of many years. She's never had an issue with the workmanship or the cost. The service is great and everyone is nice.
Recommended
EM
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ELIEZER M.
Newport News, VA
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Very good in all they do
Great customer service & labor performed
MM
Michael M.
Newport News, VA
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
Category: Service
Michael said the vehicle was in and out, and good service.
Recommended
WS
Wallace S.
Newport News, VA
Nissan Frontier
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
Category: Service
Wallace said that they got him in for an inspection two hours before they closed to fit him in and they didn't have to. He appreciates that. He also said the service was really well.
Recommended
DM
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DEBRA M.
Newport News, VA
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2025
verified customerVerified Customer
10
Stare Inspection and Oil change.
Never cease to amaze me. The service and the staff are so professional and helpful. They get the job done in an efficient time
TS
Tim S.
Newport News, VA
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
Category: Service
Tim said very fast, very friendly, straight to the point, no hidden anything and all around, someone to trust.
Recommended
JE
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JUSTIN E.
Newport News, VA
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2025
verified customerVerified Customer
10
Excellent work
Fast and friendly service.
GS
Garrett S.
Newport News, VA
Honda Civic
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/01/2025
verified customerVerified Customer
Category: Service
Garrett said there were a couple of issues on the bill. He was charged $56.90 for 2 gallons of antifreeze instead of one. The vehicle does not hold 2 gallons. Also, he was charged $25.99 for a radiator cap when the one was put on. He will never use them again.
Not Recommended
MH
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MARY H.
Williamsburg, VA
Chevrolet S10 Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Prompt excellent service
Arrived on time of scheduled appointment and was promptly taken in.
Each service was explained that was performed.

Friendly, fairly priced service.
EH
Erin H.
Yorktown, VA
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
Category: Service
Erin said they are always helpful, they get them in and out. Pete really takes care of the vehicle, they can't be without a vehicle and they make sure it is always taken care of, the whole family goes to Pete.
Recommended
MM
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MIKE M.
Newport News, VA
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Excellent service
Pete and his staff provide excellent, timely service.
BD
Beth D.
Hampton, VA
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
Category: Service
Beth said they are really great.
Recommended
AC
Audra C.
Newport News, VA
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
Category: Service
Spoke with Quinton. He said they were prompt with what they did and they told him about every issue that needed to be addressed, it was a good experience.
Recommended
Displaying Review 1 - 15 of 996 in total
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