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Andrews Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(74 Reviews)
67

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
67
Net Promoter Score ®

Business Details

About

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Villa Rica, we are Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Villa Rica, we are totally confident that Andrews Automotive is the best option in town! ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(678) 952-4271

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
8400 Villa Rica Hwy Villa Rica, GA 30180
Andrews Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(74 Reviews)

AQ
gravatar
ALFREDO Q.
Douglasville, GA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/16/2025
0
Terrible experience the worst experience I’ve ever experience with any mechanic shop or business
I took my truck to Andrew's automotive for a reman motor rebuild top end and camshaft I requested for this camshaft to be a stage two on month after it took them to rebuild my engine.
They notified me that they did not go with a stage as I requested before they asked me for 3000 down it took one month for them to finish my truck. I paid them in full. They called me and told me my truck was ready. I paid them $8000 in total l drove my truck 15 miles down the street for emissions when the truck failed shut down and would not let me start it. I had to tow my vehicle back to their shop two weeks later I had to contact them for them to tell me that I had a bad engine then they notified me. That I had to buy another engine. I asked him if they properly inspected engine before they gave me a quote and did the repair they told me they did not fully inspect the engine that it was impossible. I notified them that upon them doing a DOD delete on a 2014 Chevy with a 5.3 and doing a camp swap they would have to remove the top end of the engine and the oil pan and remove the camshaft to inspect the internal parts and the engine then he notified me that they weren't looking for anything else, they also had me buy a new head because they stated it was cracked. I asked to see the head so I can see the crack and they told me they did not have it. They also did not take any photos of the crackhead they also told me the only thing they inspected was the repair they did which they told me it would fix the problem on top of that not test driving my vehicle before returning it to me as a Customer to make sure everything is properly running right They told me they had to do a tune, which they never did. Thev also told me that it was a oil pump issue and they couldn't find a oil pump anywhere and gave me some excuse that they sent an oil pump to the wrong address. They did give me #Warranty after the repair, but don't wanna validate the warranty the work I asked for them to properly repair my truck or get me a new engine which would cost me the same amount of money i already payed them or refund me the money.
They notify me that I can buy a used engine and they would swap out the parts. They also told me they were not going to put out any money out of their pocket. I will give a update on any results that I get from the shops. Today's date is April 16, 2025.
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