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Artesian Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,728 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
92
Net Promoter Score ®

Business Details

About

Artesian Auto Repair is a full-service preventive maintenance and auto repair center serving the Honolulu area since 2002. We specialize in Cabin Air Cleaning Service, 4x4 Services, AC Repair, Alignment, Asian Vehicle Repair, Brakes, Car & Truck Care, Domestic Cars & Trucks, Electrical Services, and Electronic Services. Our team is proud Artesian Auto Repair is a full-service preventive maintenance and auto repair center serving the Honolulu area since 2002. We specialize in Cabin Air Cleaning Service, 4x4 Services, AC Repair, Alignment, Asian Vehicle Repair, Brakes, Car & Truck Care, Domestic Cars & Trucks, Electrical Services, and Electronic Services. Our team is proud to deliver reliable repairs backed by decades of experience.

Our certified technicians have the skills and tools to service even the most complex automotive issues. From domestic vehicles to imports, we use advanced diagnostics and repair techniques to get you back on the road quickly and safely. We stand behind every service with a satisfaction guarantee because we care about keeping your vehicle running its best. Give us a call at 808-947-3011 or stop by - we're always happy to help.
...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(808) 947-3011

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
9:00 AM - 4:00 PM
Sun
closed
* Hawaii
1012 Artesian St Honolulu, HI 96826
Artesian Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,728 Reviews)

PT
Pam T.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/10/2025
verified customerVerified Customer
8
The workers were pleasant & informative.
Informative

MF
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Marshall F.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Awesome
Great honest work. I've been a customer for 6 years. Great people

RT
Romer T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Quick and best service
Just bought a car from choice auto and had some issue with the vehicle, engine light was on and off, car engine start shaking like it’s about to die once I reach over 40mph. I brought the vehicle back to choice auto, I was told that it was just sensor and no issue with engine. After couple of days still had same problem so I brought the vehicle to Artesian auto. I met Aaron, who provided a very quick, efficient and best service. In less than 2hrs he called me to let me know the problem was damage spark plug causing engine misfire. Artesian auto gave me detailed information about the problem and what repair my vehicle needs with total cost. In the afternoon, after 530pm Aaron called me that vehicle is ready and I can pick it up tomorrow morning when they open. Finally, a fast, trustworthy and reliable service. I highly recommend this place. Also Be careful when you buy vehicle from
Choice auto. I will never ever go back there again to purchase a vehicle!

CK
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Carol K.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Service
It was easy to get a quick appointment and service was completed timely.

NM
Niki M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
The best!
The nicest and most professional staff everytime!

Verified Customer
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2025
verified customerVerified Customer
10
Always nice!
They always nice to me.
I can trust them to give me their honest opinion for my car!

MA
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Marife A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Second Time Lifesaver!
This is the second time I was in a crisis. The first was when my left rear tire blew up while driving on the freeway. Then this week my car won’t start and wasn’t sure if it was the car battery or the electrical system. I was teaching a class that day and could not leave right away. I had the campus security and maintenance jumps start my battery then I drove straight to Artesian Auto Repair Shop about 45 minutes before closing. Everything went well and I drove out of the shop before closing. Thank you so much! For your diligence and way of making things in control. I was not panicking like I used to because my needs were addressed professionally. Thank you 🙏

DG
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Daniella G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Thankful for the Artesian crew!
Car troubles are the bane of my existence. I’ve been scammed and robbed multiple times at different shops to always have more problems than what I started with. Finding Artesian changed all of that! My beater car always needs work, but the folks at Artesian have always been transparent and honest about their work. They understand my financial strain and help me prioritize what’s important. They always explain exactly what’s going on and what needs to be done. I’m so appreciative of this crew and will always recommend them!!!

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
First-Time Experience
This was my first time using their service. They carefully conducted a thorough inspection of everything. The detailed estimates were clearly presented, making it easy to understand even for someone like me who doesn’t know much about cars. Their customer service was very polite, and I truly felt this is a trustworthy and reliable shop. I would definitely like to use their service again. Thank you so much for all your help.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Fixed my tite
Found a nail in tire and of course it was flat . Waited 2 hours for AAA to come on Sunday as we were parked at Kaimana Beach and saw tired flat when packing up car to go home. Spare tire put on and Monday morning stopped by Artesian service ( had appointment there at 2:00) but though I noted they were busy. Fixed my tire, checked the other 3 . 45 minutes done. Excellent service friendly staff. Will definitely go back if needed

JS
James S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Honest
Customer service was amazing. I went in for a diagnostic for my AC. Didn't end up getting the work done because the cost was more than the worth of the car. Understandable. Not an over pricing by the shop. Just the nature of the issue and the car. But the mechanic gave me honest opinions and feedback about the issue. No hurt feelings about not getting the work done.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2025
verified customerVerified Customer
10
Engine valve cover grommet replacement
Excellent service at a very reasonable price. Artesian Auto and it's head mechanic Aaron are my go to shop in Honolulu. Always fair and considerate, very professional. I would rate higher if I could.

Verified Customer
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
10
Excellent service
Mahalo for the expeditious support servicing my truck!

BD
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Brian D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
10
Fantastic Service
Great team and so easy to work with. No surprises and they guarantee their work. Everyone is fantastic at Artesian. Highly recommended.

CM
Charelston M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Very helpful and I appreciate it.
I appreciate the follow up call about the calipers and explaining to me what was wrong and letting me know what the difference it would be on the final payment . All in all it was a good experience.
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