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Auto-Lab Complete Car Care Center of Lansing

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(458 Reviews)
67
Write a Review

Score Details

5 stars
78%
4 stars
10%
3 stars
3%
2 stars
1%
1 star
5%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
67
Net Promoter Score ®

Business Details

Categories
Auto Repair
Contact
(517) 394-1314
Visit Website
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
5551 S Pennsylvania Ave Lansing, MI 48911
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Auto-Lab Complete Car Care Center of Lansing's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(458 Reviews)
Write a Review
Recent Reviews
DD
DISHWAR D.
Lansing
2009 Toyota Camry XLE
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/24/2025
verified customerVerified Customer
0
The mechanics at this area are not pros what so ever l. Because they recommend changing the wrong parts and don't address the main Issues just to profit off of our limited car automobile knowledge as customers
The mechanics at this shop are not pros what so ever. Because they recommend changing the wrong parts and don't address the main Issues just to profit off of our limited car automobile knowledge as customers. Very despicable and Evil.
Sam P. from Auto-Lab Complete Car Care Center of Lansing responded on 04/28/2025 06:31 AM

We regret to learn about your experience and take your feedback seriously. Our highly trained technicians did not perform any diagnoses of your vehicle. We installed the parts you requested to have changed and allowed you to provide the parts. We will happily take the time to diagnose your vehicle correctly if you will give us the chance. Please give us a call and set up a time. Thank you for your business. 

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