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Automotive Instincts

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,633 Reviews)
97
Write a Review
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Score Details

5 stars
93%
4 stars
4%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
5.0
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

We service and repair Honda, Lexus, Toyota and Acura vehicles. Most other Japanese cars are also serviced and maintained by Automotive Instincts. All work is unconditionally guaranteed. We care and we do our best to show it. We strive for 100% customer satisfaction. Please let us know how we are doing. Visit us at our Woodland Hills or We service and repair Honda, Lexus, Toyota and Acura vehicles. Most other Japanese cars are also serviced and maintained by Automotive Instincts. All work is unconditionally guaranteed. We care and we do our best to show it. We strive for 100% customer satisfaction. Please let us know how we are doing. Visit us at our Woodland Hills or Northridge location. ...more

Categories
Auto Repair, Import Auto Repair, Toyota Dealer
Contact
(818) 883-4172
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Pacific Time (Us & Canada)
19831 Ventura Blvd Woodland Hills, CA 91364-2627
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Automotive Instincts' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,633 Reviews)
Write a Review
Recent Reviews
HA
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HOLLY A.
Canoga Park, CA
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2025
verified customerVerified Customer
10
Second time for my 2007 Toyota Corolla service at Automotive Instincts
I brought my 2007 Toyota Corolla in for front brake service. I made a morning appointment and said I would wait the estimated two hours. Rainy day in November when I went for this previously recommended service. Happy and relieved to get this service done (will we have a wintertime rainy season?)! I appreciate Tom and his son Jarrod's expertise and friendliness. Thank you to the mechanic who worked on my car - I appreciate it! If you have a Toyota vehicle needing service, I recommend Automotive Instincts. (See my my previous review on Nov. 2, 2025 for why I decided to come here.) I will definitely return here for next service (at 39100 miles on my car).
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