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Azalea Super Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,174 Reviews)
93
Write a Review
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Score Details

5 stars
94%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
5.0
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

Here at Azalea Super Service, we strive to provide the highest quality service to you and your vehicle. We service all makes and models. We have highly skilled technicians with many years of experience, esteemed certifications, and continuing education to ensure the service is provided at the highest level of proficiency. We offer a Here at Azalea Super Service, we strive to provide the highest quality service to you and your vehicle. We service all makes and models. We have highly skilled technicians with many years of experience, esteemed certifications, and continuing education to ensure the service is provided at the highest level of proficiency. We offer a consumer protection program which has nationwide coverage at no additional charge to you. ...more

Categories
Car Maintenance, Smog, Oil Change
Contact
(757) 461-0179
Visit Website
Open
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
5828 Curlew Dr Norfolk, VA 23502-4627
Get Directions
Azalea Super Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,174 Reviews)
Write a Review
Recent Reviews
MT
MICHAEL T.
Chesapeake, VA
Chrysler Pacifica
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2025
verified customerVerified Customer
10
Great craftsmen. Fair rates. Will return again.
Azalia has been our go to shop for our cars for years.

Skilled techs.

Fair rates.

BEST customer service rep ever - Bogie will bring a smile to anyone when you meet this woderful rescue in the shop.
The Team a. from Azalea Super Service responded on 05/27/2025 09:41 AM

Thank you for that amazing review, and for being such a loyal customer ! We'll definitely tell Bogey you loved meeting him !

BZ
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BRAM Z.
Virginia Beach, VA
Chevrolet Express Cargo Van
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
The Basics
Vehicle needed annual inspection and an oil change. Dropped vehicle off and the crew called when all was complete.
The Team a. from Azalea Super Service responded on 05/23/2025 05:14 AM

Thank you for being one of our best customers!!

MS
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MARK S.
Virginia Beach, VA
Toyota Camry Solara
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Great service! Great attitude!
Aside from routine service, Azalea can handle problem repairs where the service required is not routine. In my case, the technicians went out of their way to fix the broken antenna mast in my 25 yr old Toyota Solara convertible. Locating parts was difficult. They were not available from the local dealers. This meant a lot more time to locate parts nation-wide and complete repairs. It took some time but Azalea was persistant, found the parts, and installed them. They did a great job. Lowering and raising the antenna now works smoothly. I was very satisfied and impressed with their talent to get it fixed!!! Thank you!
The Team a. from Azalea Super Service responded on 05/23/2025 05:21 AM

Thank you for that amazing review. Your comments genuinely showcase our commitment to our work. We're happy we were able to locate the part your car needed, and get it installed as quickly as possible ! Let us know if  you need anything else !

WM
WAI-ON M.
Chesapeake, VA
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
The Best Service
The service is on time, And check all the safety point !
The Team a. from Azalea Super Service responded on 05/23/2025 05:26 AM

Thank you !

Verified Customer
Virginia Beach, VA
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Outstanding
Staff is extremely courteous and prompt.
The Team a. from Azalea Super Service responded on 05/23/2025 05:26 AM

Thank you for that !

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Valued Customer
Chesapeake, VA
Ram ProMaster Cutaway
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Superb as always.
Thanks Jerry and your team for taking care of our trucks so promptly and getting our technicians back on the road. As the title says superb as always..
The Team a. from Azalea Super Service responded on 05/23/2025 05:37 AM

Anytime for you guys ! We're happy we could get your workers back on the road quickly !

BZ
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BRAM Z.
Virginia Beach, VA
Chevrolet Silverado SS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Quick Turn-around
To ensure inspection went right, replaced broken windshield and replaced burned out bulbs. Took vehicle for inspection to these guys.....all went good.
The Team a. from Azalea Super Service responded on 05/23/2025 05:38 AM

We're always here for anything your vehicle needs !

BZ
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BRAM Z.
Virginia Beach, VA
GMC Sierra 3500HD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Inspection and Repairs
Inspection was due and knew we needed some brake work. Guys fixed the brakes, inspected the vehicle and we are road worthy once again.
The Team a. from Azalea Super Service responded on 05/23/2025 06:28 AM

We're your one stop shop !

BZ
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BRAM Z.
Virginia Beach, VA
Nissan Frontier 2WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Quick Turn-around
5/25 inspection due. Arrived, inspected, paid the bill and I was driving again!
The Team a. from Azalea Super Service responded on 05/23/2025 06:28 AM

Glad we can get you taken care of quickly !

AM
ALTAMEZA M.
Chesapeake, VA
Buick Enclave
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Car repair
I fell very comfortable approaching a female that was very polite, listened to why I came in gave my information to Tech/ mechanic. He came and talked with me. Check out, came back and explain strategy to get to the problem I'm having. I made appointment for the next day. It was checked out and they gave me recommendations. Very thorough explaining and giving me options I am indeed please with their professionalism.
The Team a. from Azalea Super Service responded on 05/23/2025 06:31 AM

We're so happy that you had a pleasant experience here at Azalea Super Service !  We strive to give the best customer service and make everyone feel comfortable ! If you need anything in the future, please don't hesitate to call us !

TM
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THOMAS M.
Virginia Beach, VA
Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Quick, easy and efficient
Everything hoped for and completed easily.
The Team a. from Azalea Super Service responded on 05/21/2025 10:34 AM

We're so pleased to hear that ! Let us know if you need anything else !

JJ
JAMES J.
Chesapeake, VA
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Things went well & I was pleased with them.
I went there, the only negative I can say is it took me 20 minutes to find the actual place. I drive all around there for 20 minutes not realizing how close I was. I was watching for the address which took me 20 min to find. My only negative. All else was all 100% positives. They were cordial, did the rear brake job pretty quick. They had very nice vending machines with a nice variety, so glad they did. I had my grandson with me and he was hungry & quite happy with the choices. Thank you 😊
The Team a. from Azalea Super Service responded on 05/21/2025 06:33 AM

We're sorry it was difficult to find our location, but glad you did ! If you need anything in  the future, you know where to find us now !

DP
DERA P.
Norfolk, VA
Volkswagen Jetta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
My hero
Thank goodness for these guys! I was price shopping for a radiator flush, because a certain other place quoted me an astronomical price. Long of the short; these guys not only did the flush 65% cheaper, they were finished in an hour. Excellent customer service and prices are perfect. My only suggestion is to match your company name that's used in advertising to the shop sign.
The Team a. from Azalea Super Service responded on 05/21/2025 06:34 AM

Thank you for that amazing review, we're happy to hear you were pleased with your visit here to Azalea Super Service ! We look forward to being your one stop shop !

Verified Customer
Volkswagen CC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
7
Coolant pipe leaking. Just got it back. Hopefully all is good now!
Very nice to work with. Got it back the next day. Happy about that.
The Team a. from Azalea Super Service responded on 05/20/2025 11:36 AM

We're happy to hear you were pleased with your experience here at Azalea Super Service !

DB
DEBBIE B.
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
2010 Jeep Compass Service
Performed state inspection and 4 accentrator replacements. Very good.
The Team a. from Azalea Super Service responded on 05/15/2025 11:22 AM

Thank you !

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