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Bachman Collision Center

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(5 Reviews)
68
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Original Review
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(502) 719-3830
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9804 BLUEGRASS PARKWAY louisville, KY 40299
Bachman Collision Center's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(5 Reviews)

PJ
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Pam J.
SUBA Ascent Limited w/7-Passenger Seating
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/18/2025
verified customerVerified Customer
2
Slow….and poor communication
Took almost three weeks and communication was very poor. Also, it appeared “someone” was using our vehicle during this time because gas gauge was noticeably lower and someone’s personal item was left in the vehicle.
Jay B. from Bachman Collision Center responded on 06/26/2025 10:16 AM

We appreciate your feedback and understand how frustrating it must have been to experience delays and poor communication during your service. We always aim for a smoother experience and it sounds like we missed the mark this time. Regarding your vehicle's gas gauge and those unexpected personal items, that's definitely not our standard operating procedure. We’ll be sure to investigate this further to ensure it doesn’t happen again. We value your business and are here to help if you have any further concerns.

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