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Bachman Hyundai

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(511 Reviews)
58
Write a Review
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Score Details

5 stars
73%
4 stars
11%
3 stars
7%
2 stars
4%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
27
Total ReScores™
4.6
ReScore™ Average
58
Net Promoter Score ®

Business Details

About

Bachman Hyundai is located in Jeffersonville, IN, just across the river from Louisville, KY. Call us today or visit us online to schedule your next visit. We are ready and waiting to help you with all of your vehicle repair and maintenance needs. Bachman Hyundai is located in Jeffersonville, IN, just across the river from Louisville, KY. Call us today or visit us online to schedule your next visit. We are ready and waiting to help you with all of your vehicle repair and maintenance needs.

Categories
Hyundai Dealer, Auto Maintenance, Auto Repair
Contact
(812) 282-4356
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* No Time Zone Provided
630 Broadway Street Jeffersonville, IN 47130
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Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(511 Reviews)
Write a Review
Recent Reviews
MV
gravatar
Margaret V.
New Albany, IN
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/08/2024
2
Terrible customer service
I have purchased three new cars from this location, when it was Bales, and was considering a fourth. However, the customer service has gone so far downhill, it is making me reconsider. While the work performed is satisfactory, the service department is unresponsive to phone calls, even though the voice mail message says calls will be returned. I understand that they get busy, but I have been waiting on a return call for over 10 days. I don't anticipate I will hear back. And this is common! This, plus it taking weeks many times to get an appt for a recall matter, is unacceptable. I love my Hyundai, so this is disheartening. Bachman just doesn't care like Bales did. Very sad!
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Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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