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R & W Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,374 Reviews)
99
Write a Review
Schedule Appointment

Score Details

5 stars
92%
4 stars
6%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
99
Net Promoter Score ®

Business Details

About

We’re dedicated to give you the very best automotive care with a focus on customer service, honesty and dependability. We’re dedicated to give you the very best automotive care with a focus on customer service, honesty and dependability.

Categories
Oil Change, Auto Maintenance, Repair Shop
Contact
(502) 239-2886
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
7506 Fegenbush Ln Louisville, KY 40228-1518
Get Directions
R & W Automotive 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,374 Reviews)
Write a Review
Recent Reviews
SL
Scott L.
Louisville, KY
Kia Spectra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
Category: Service
Scott said they were easy to deal with, they gave him a ride back to his home and stuff.
Recommended
CR
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CARLA R.
Louisville, KY
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Excellent!
Been a customer for over 30yrs--omg, time sure flues by--and have NEVER been disappointed in auto service or customer service. Prices are fair and all work is discussed and priced before it is started. Highly recommend!
MH
Mary H.
Louisville, KY
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
Category: Service
Mary said they're polite and nice, and they always do a good an efficient job quickly. She does recommend them and she doesn't plan on going anywhere else because she likes the atmosphere there.
Recommended
DF
Dakota F.
Louisville, KY
GMC Acadia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
Category: Service
Dakota said he's been there around ten times. They're always thorough, they give good explanations and they communicate well, he's always been pleased.
Recommended
JV
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JAMES V.
Louisville, KY
Kia K5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Teview
The staff was great as always. Told you what was needed. Very knowledgeable in the auto repair industry. Would recommend them all the time.
JM
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JACK M.
Louisville, KY
Buick LeSabre
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
2000 Buick LeSabre
My dad bought this 2000 Buick in August, 1999. It has 102,768 miles on it and looks new.
Scott and his team found a way to repair a fuel pipe that the parts were no longer available.
Great job, Scott!!
KM
Kathy M.
Louisville, KY
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
Category: Service
Kathy said they always do a great job and have great customer service.
Recommended
FS
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FRANK S.
Louisville, KY
Mitsubishi Outlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
You guys are great. I tell my friends and family how you've helped me out numerous times. I really do appreciate the first class treatment I get because I'm retired military. Thanks again for all you do for me and my old cars.
I've been a customer of R and W for years and with multiple vehicles and have always been completely satisfied with my service. As a veteran on a small fixed income it is comforting to know that there is a place to go where they really care about your situation. Thanks guys for getting me back on the road again.
NC
Noah C.
Mount Washington, KY
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
Category: Service
Noah said they were helpful and he got his vehicle back in a timely manner.
Recommended
DS
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DORTHY S.
Louisville, KY
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Trust
My 2005 Focus is still running great thanks to their great service. I know i can trust them. They never try to sell me something I don't need.
Verified Customer
Louisville, KY
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Great place!
I would not go anywhere else. I have been going to R & W for years. The are honest, knowledgeable, and trustworthy. They take good care of me and I feel like they are family.
RS
Rick S.
Kentucky
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
Category: Service
Rick said only issue, there was an unexpected price increase due to a part that needed to be replaced to make it safe. Otherwise, it was a great experience and it was the first time there.
Recommended
KB
Keith B.
Kentucky
Honda Odyssey
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Keith said they were told the vehicle would be done at a certain time. It had more issues than expected, but they treated them right. The delay was the only thing that he didn't like. They were honest and good to work to work it. It was pleasant and unpleasant at the same time.
Recommended
GG
Gary G.
Louisville, KY
Kia Soul
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Gary said they have a good service. They have decent prices and a friendly management. The only complaint he would have was they had it a little longer than he wanted, but that was okay.
Recommended
JC
Jonnie C.
Louisville, KY
Lincoln MKC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Jonnie said they are great and nice. They don't try to take advantage. She added that she was thrilled and it was a comfortable situation.
Recommended
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