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Balise Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3,769 Reviews)
83
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Score Details

5 stars
82%
4 stars
9%
3 stars
3%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
162
Total ReScores™
4.8
ReScore™ Average
83
Net Promoter Score ®

Business Details

About

Balise Hyundai is located in Springfield, MA, and proudly provides service to Holyoke MA, Enfield CT, Hartford CT, and Manchester, CT. Our highly qualified service technicians can help you with all of your automotive maintenance needs. Call us today to schedule an appointment, or visit our website to use our online scheduling application! Balise Hyundai is located in Springfield, MA, and proudly provides service to Holyoke MA, Enfield CT, Hartford CT, and Manchester, CT. Our highly qualified service technicians can help you with all of your automotive maintenance needs. Call us today to schedule an appointment, or visit our website to use our online scheduling application!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(413) 734-0135
Open
Business Hours

Business Hours

Mon
7:00 AM - 9:00 PM
Tue
7:00 AM - 9:00 PM
Wed
7:00 AM - 9:00 PM
Thu
7:00 AM - 9:00 PM
Fri
7:00 AM - 9:00 PM
Sat
7:30 AM - 6:00 PM
Sun
closed
* Eastern Time (Us & Canada)
683 E. Columbus Ave. Springfield, MA 01105
Get Directions
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3,769 Reviews)
Write a Review
Recent Reviews
SM
gravatar
Stephanie M.
West Springfield, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/15/2026
0
Category: Service
Stole a brake pad from me after charging me for it
In January I had my brakes changed, rotors and pads. 8 months later with only 5212 miles used in those 8 months my brakes started squealing so I took it to another mechanic because I was confused on why my brakes where squealing when I just got them done in January. The other mechanic said rotors, calipers, and all brake pads except that passenger rear side pad looked good. Hyundai never replaced the new brake pad for the passenger rear side, and when I spoke to the manager, he brushed me off and said it was my caliper even though he saw the video for proof and everything looked good, and he also saw the recommendations posted in my receipt about what needed to be updated or changed from January that said NOTHING about needing new calipers. Never had this issue before anywhere, why didn’t they mention I needed one new caliper in January?, why wouldn’t they have warned me about it? Why is it just one caliper when I always get both sides done equally ? The manager said the mechanic lubed it up. Okay bullshit, you’re bullshitting me but okay. Thanks for shitty service Hyundai, I paid $1600 for bad service and treatment. You suck!
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