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SureCritic / Bert's Garage
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Bert's Garage

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(519 Reviews)
96
Write a Review
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Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

Categories
Contact
(323) 461-8261
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Pacific Time (Us & Canada)
1912 N Cahuenga Blvd Hollywood, CA 90068
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Bert's Garage's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(519 Reviews)
Write a Review
Recent Reviews
PM
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Pat M.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2025
10
10 Stars
5 stars not enough for Bert’s! The BEST.
Manager from Bert's Garage responded on 09/24/2025 08:16 AM

It is our pleasure Pat! Thank you for trusting Bert's Garage with your vehicle repairs and for the kind review. We look forward to continue bringing you and all of our clients excellent service!

JM
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JASON M.
Los Angeles, CA
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2025
verified customerVerified Customer
10
Another great service
Had a check engine light error message. Dropped into Berts and a few hours later I had the car returned with needed parts replaced. Price was good and they still outperform the local big chain dealership I originally bought my car from. I like being able to go to a place where I'm not upsold at every turn!
Manager from Bert's Garage responded on 09/23/2025 01:53 PM

Jason thank you for the wonderful review! We are glad we could exceed your expectations and get you back on the road quickly and safely. It is important to us that we keep our clients well informed on their vehicles and we only ever perform repairs that our clients approve!

JB
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JANEY B.
Los Angeles, CA
Ford C-Max Energi
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2025
verified customerVerified Customer
10
Fantastic
Bert’s , is simply the best ! They do such great work .. I Love Bert’s , and would not trust my car with anyone else! Thank you so very much ⭐️⭐️⭐️⭐️⭐️⭐️
Manager from Bert's Garage responded on 09/19/2025 08:33 AM

Thank you for the kind review and compliments Janey! It is always our pleasure, we strive to continue providing you and all of our clients with ecxeptional service at all times!

KR
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KEVIN R.
Los Angeles, CA
Mitsubishi Mirage G4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2025
verified customerVerified Customer
10
Bert’s Rules
Amazing service all around. Were done quicker than expected and everything was perfect.
Manager from Bert's Garage responded on 09/15/2025 11:40 AM

Thank you Kevin! It is our pleasure and we are glad we could help get you back on the road quickly and safely!

SL
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STELLA L.
Bigfork, MT
Subaru Impreza
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2025
verified customerVerified Customer
10
Great work
Great work and finished in record time.
Manager from Bert's Garage responded on 09/12/2025 10:40 AM

Thank you for the kind review Stella! It was our pleasure and we are glad we could help get you back on the road quickly and safely!

SM
SHARON M.
Los Angeles, CA
Ford Thunderbird
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2025
verified customerVerified Customer
10
Excellant work
My car is 20 years old and so often the cooling system would break down until I found Bert's Garage. What a difference I have seen in my cars performance. The mechanics let me know in advance what will need replacing or maintenance coming up. I have always kept track of all my cars servicing and what I discover is they are right. As a women not knowing much about cars, it is a great blessing to me to feel secure in driving my car long distances.
Manager from Bert's Garage responded on 09/09/2025 11:15 AM

We appreciate the amazing review Sharron! It is important to us that we keep our clients well informed on their vehicles and it is our pleasure being able to get you back on the road quickly and safely!

DS
DAVID S.
Los Angeles, CA
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2025
verified customerVerified Customer
10
Great
Great services as usual on all levels
Manager from Bert's Garage responded on 09/05/2025 11:45 AM

We appreciate the kind review David! It is our pleasure and we look forward to continue bringing you excellent service!

SF
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SOLANA F.
Los Angeles, CA
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2025
verified customerVerified Customer
10
Great technical & customer service
Everyone I interacted with at Bert’s Garage was courteous, friendly, took the time to explain what my car needed, and talked me through to help me prioritize the work it needed done. I deeply appreciate their professionalism & customer service!
Manager from Bert's Garage responded on 09/05/2025 11:43 AM

Thank you for the wonderful review Solana! We love keeping our clients thoroughly informed on their vehicles and we only ever perform repairs that have been approved by our clients. We strive to continue providing you with excellent service and to conitnue being your shop of choice!

MM
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MARTIN M.
Los Angeles, CA
Honda Insight
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2025
verified customerVerified Customer
10
Convenience and Quality
What took me so long? After a lifetime of going to body shops that treated me like just another customer, I decided after being rear ended I would find someplace with a more convenient location. I ended up at Bert's after reading some positive reviews. The convenient location aside, this was by far the best experience I have ever had at a body shop. The staff were all knowledgeable, communicative, and above all friendly, treating me like an actual human being! What a rare treat.
On top of that their work was excellent and they went above and beyond to make sure I had everything I needed.
I will highly recommend Bert's to anyone who asks.
A special thank you to Nancy for your great customer service.
Marty M.
Manager from Bert's Garage responded on 08/29/2025 02:06 PM

Marty thank you for the amazing review, we are so glad that you decided to give Bert's Garage a try! It was a pleasure working with you and we are glad we were able to help ease the whole claims process for you. We look forward to continue providing you and all of our clients with excellent service!

NP
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NANCY JO P.
Los Angeles, CA
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2025
verified customerVerified Customer
10
They’ll take care of your mom!
I’m a senior citizen on a fixed income who drives a senior car (2001) Ford Focus station wagon. The crew at Bert’s keep the car running. They recently had to replace some of her original parts. But, she’s too good to be through. So Bert’s is stuck with me as a customer. Their prices are comparable to others in Hollywood. But they’re AAA approved and nice. When I had to be towed early this week, I told the truck driver to take the car to Bert’s. He said I made a good choice.
Manager from Bert's Garage responded on 08/29/2025 03:07 PM

Nancy we are so happy that we would help get you back on the road quickly and safely! Thank you for the kind review and we are here to help keep your Ford Focus running for as long as we can!

AP
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ANNA P.
Los Angeles, CA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2025
verified customerVerified Customer
10
Fixing Breaks
My car was just a little shaky and not its typical self, I took it to the trusted mechanics at Bert's and they sorted it out right away. It was my front breaks, not my back, so they didn't try to up-sell me the whole car which they easily could have tried. Quick work, all Toyota parts, couldn't ask for better. I trust the mechanics at Bert's and I trust they won't try to take advantage of their customers.
Manager from Bert's Garage responded on 08/29/2025 03:23 PM

Anna thank you for your trust and wonderful review! We love keeping our clients thoroughly informed on their vehicles and we only ever perform repairs that have been approved by our clients. We strive to continue providing you with excellent service and to conitnue being your shop of choice!

GD
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GARY D.
Los Angeles, CA
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2025
verified customerVerified Customer
10
Service on my 2005 Toyota Highlander
The appointment to start to work on my Highlander was at 8:30. I got there early and they started the maintenance as soon as I got there I was in and out with less then was expected the mechanics and the office personnel are easy to talk to, and they will give you advice. Great experience.
Manager from Bert's Garage responded on 08/27/2025 09:50 AM

We are so happy that we could help get you back on the road quickly and safely Gary! Thank you for the kind review and we look forward to continue bringing you excellent service.

IM
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IRMA M.
Los Angeles, CA
BMW X1
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2025
verified customerVerified Customer
10
Awesome experience
The people from Bert’s Garage are very knowledgeable and very polite. I feel very comfortable going there knowing that they will do only the necessary reparations to my car
Manager from Bert's Garage responded on 08/22/2025 11:36 AM

Our pleasure Irma and thank you for the wonderful review! It is our mission to provide our clients with exceptional service and to always keep them well informed on their vehicles.

JR
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JOSEPH R.
Los Angeles, CA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2025
verified customerVerified Customer
10
You can always rely on their professionalism
This is now over 10 years I have my Camry maintained by Bert’s garage.Never had surprise ;if they discover items which can endanger your safety on the road they will call you,discuss it and let you take t the decision knowing cost and schedule
Manager from Bert's Garage responded on 08/22/2025 11:21 AM

Joseph we appreciate the amazing review and all the years of loyalty! It is our pleasure being able to conituously bring you and all of our clients the best service available. It is great to know that you were once again happy with your last repairs at Bert's and we look forward to continue being your shop of choice!

AC
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ALEJANDRO C.
North Hollywood, CA
Audi Q5 Sportback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2025
verified customerVerified Customer
10
great service year after year
Honest, clean, responsible, great communication for approval and great service! you can’t go wrong with Eddie at Bert’s garage!
Manager from Bert's Garage responded on 08/22/2025 11:13 AM

It is our pleasure! Thank you for the kind review and compliments, we strive to continue providing you and all of our clients with ecxeptional service at all times!

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