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Best Valley Smog And Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,835 Reviews)
92

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2
Total ReScores
5.0
ReScore Average
92
Net Promoter Score ®

Business Details

About

We are a smog and auto repair shop serving the inland empire. We pride ourselves on great customer service and quality work! We are a smog and auto repair shop serving the inland empire. We pride ourselves on great customer service and quality work!

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(951) 656-8281

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Pacific Time (Us & Canada)
23952 Allesandro Blvd Ste B Moreno Valley, CA 92553
Best Valley Smog And Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,835 Reviews)

JG
Joel G.
Moreno Valley, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/20/2025
verified customerVerified Customer
1
The couldn't find the problem but changed me lots of money
I went there three times fot the check engine light. And it never went away after they install 2 catalytic converters and sensor . I decided to go somewhere else. And they found the problem fast at a fair price. Some mechanics just take advantage of you.
Philip E. from Best Valley Smog And Auto responded on 05/21/2025 12:03 PM

Hello Joel, we checked our system and for this vehicle we only id a smog check? but did find repairs to your highlander. and on diagnostic we put that monitors were incomplete at time of diagnositc which only had codes for catalytic converter efficency below thershold. both catalytic converters were replaced with quality OEM parts. after the vehicle left  a week later code came on for oxygen sensor heater circuit. which was different from first diagnostic, we didnt charge you labor to replace just charged for the part. a month later you come back for check engine light and it was for a evap code. again a different code from when you first came in. we didnt have time to check it out at the time and asked you to bring it back and leave it when you had time. your vehcile had already passed smog after the  catalytic covnerter and oxygen sensor was repalced. these unfortinate things happend when diagnosing and we cannot predict the future on other problems that may occur. We at Best Valley are always fair and try to help and take care of all our customers. 

Philip Espeleta
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