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Brill's Auto Sales

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(146 Reviews)
88
Write a Review

Score Details

5 stars
90%
4 stars
6%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
88
Net Promoter Score ®

Business Details

Categories
Auto Repair, Auto Maintenance, Oil Change
Contact
(413) 568-9487
Visit Website
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
388 Southampton Rd Westfield, MA 01085
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Affiliations

Brill's Auto Sales' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(146 Reviews)
Write a Review
Recent Reviews
KH
Karen H.
Westfield, MA
Nissan Rogue Select S
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/17/2025
verified customerVerified Customer
0
Quite possibly the rudest and most unprofessional shop I've experienced
The woman in front was so unprofessional and unhelpful (rather rude as well) that I will not use them again. She couldn't explain anything to me and said that bo one was there to explain anything because I picked up my car at 4:30 on a Friday and everyone had gone home. 2 people came out of the back to try to help because she was so rude (and clearly lied). I would never trust this place with my car, especially after they charged me more than double the estimate and "couldn't do anything" about faulty parts sent to them so they included the labor for installing faulty parts into my car. Really a terrible establishment who seems to think they can do whatever they want if you need your car back.
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