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Cary-Grove Automotive, Inc.

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(129 Reviews)
99
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
99
Net Promoter Score ®

Business Details

Contact
(847) 639-1150

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
60 Crystal St Cary, IL 60013
Cary-Grove Automotive, Inc.'s Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(129 Reviews)

MS
MIA S.
Fox River Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Quick service, friendly staff.
Quick service and friendly staff.

JW
JULIE W.
Mchenry, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Great auto repair shop
I’m always very happy with the service Cary grove auto provides, very honest and trustworthy and have been a customer for years

ML
MIKE L.
Cary, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Braking issues
Lance said bring the vehicle in and let’s figure out the problem ! Lance as always found the problem and we are back on the road !

TM
TOM M.
Cary, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
9
Excellent First Time Experience!
Everything from drop off, the service itself, the communications to the pick up went off without a hitch. Lance was personable, friendly, honest, and welcoming! Will be bringing my future business to him.

JM
JIM M.
Cary, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Truck maintenance
Great prompt service at a value.

Verified Customer
Cary, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
10
Excellent Service!
Timely and excellent service every time

Verified Customer
Fox River Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
James
I needed my a/c checked on my car that is a 2007. Lance checked the a/c and it was low so it needed some refrigerant added. Also he found that my interior air filter was dirty and needed to be changed. Additionally, Lance observed that my harmonic balancer was wobbling while the car was running and this will need to be replaced in the near future. I really appreciate Cary-Grove Automotive for their help with my car. Thank you very much!

OA
ORAN A.
Cary, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Prompt quality service
Prompt service, excellent follow up and reasonably priced.

JW
JENNIFER W.
Lake In The Hills, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Very satisfied 1st. time customer
I was referred to them by a friend who has been happy with their work & honesty. Was able to get an appt right away and also had a key drop box available to make it easier to drop off vehicles. They called me right away with diagnosis for the few issues I came in with and completed the work extremely fast. I was also pleasantly surprised when the cost was reasonable. I will definitely refer them to others and go back for future repairs.

Verified Customer
Cary, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2025
verified customerVerified Customer
10
Amazing
Very professional and very nice and polite to work with. They keep you up to date on your vehicle and ask you if you want them to proceed with extra work before doing so. Great place!

JM
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JIM M.
Crystal Lake, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2025
verified customerVerified Customer
10
Squeak Free
My older 1/2 ton truck developed squeaks. New bushings installed on frame eliminated the issue. Well done.

MM
MARY M.
Cary, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Very good
I am very pleased!

MV
MARK V.
Fox River Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Auto repair…
Owner Lance, repaired my vehicle, and kept me informed throughout the process..
Lance is very approachable and a great guy!!
I’ll be using his services for any future mechanical needs…
Thank you,
Mark

MS
MIKE S.
Cary, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Wonderful experience
I am getting older, back issues, etc. so I cannot work on my own cars like I used to. I started taking our cars to another shop but I kept having bad experiences. On a recommendation I tried Cary-Grove Automotive and this is now the place I will bring all of our cars.

Lance and his team were amazing, very knowledgeable, and the cost was very reasonable. We will be coming back, and we will be spreading the word.

Thank you!

MS
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Mike S.
Cary, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
10
Amazing service, incredibly knowledgeable
I am getting older, back issues, etc. so I cannot work on my cars like I normally would, so I started taking my cars to a shop in town and the experience was incredibly frustrating.

I wanted to find a place that I trusted, with mechanics that have seen it all.

Lance and the rest of the team here are absolutely amazing. Stellar work, never more than is needed, very quick (not even sure how they did it all that quickly) and their prices are beyond fair.

Such a relief to finally have found somewhere to take all of our cars from now on!
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