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Chapman's Auto Tech

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(480 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

We are working hard to be your number one choice in automotive repair and maintenance. Whether you have an import or domestic, young or old, know that we are YOUR repair shop.

To schedule an appointment with one of our highly trained technicians, please click on the “appointment” tab at the top of the page or give us a call at (803) We are working hard to be your number one choice in automotive repair and maintenance. Whether you have an import or domestic, young or old, know that we are YOUR repair shop.

To schedule an appointment with one of our highly trained technicians, please click on the “appointment” tab at the top of the page or give us a call at (803) 796-7522. ...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(803) 796-7522
Visit Website
Closing in 48 minutes
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2219 Platt Springs Rd West Columbia, SC 29169-4423
Get Directions
Chapman's Auto Tech's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(480 Reviews)
Write a Review
Recent Reviews
GH
Gloria H.
Cayce, SC
INFINITI QX60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2025
verified customerVerified Customer
10
Spent time figuring out my problem.
This group works really hard to ensure they do the repair as well as the “little things” often overlooked. Robert worked to find the source of my car problem. It turned out to be something simple. He did not even charge me for his time. Thank you for your attention to detail.
Verified Customer
Sumter, SC
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2025
verified customerVerified Customer
10
Honest people
They are honest wonderful people to work for you.
KM
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Ken M.
Columbia, SC
Kia Optima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Excellent Customer service
Owner Robert Chapman along with his office manager Mike continued give excellent Customer service and this past visit was no different Great Job!!!
LP
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Lucy P.
West Columbia, SC
Toyota Yaris
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2025
verified customerVerified Customer
10
Excellent
I'm always pleased with the service at Chapman's. They're not just my mechanics, they are my friends! They go above and beyond to meet the needs we have. Exceptional!
DK
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Darrell K.
Irmo, SC
Nissan Armada
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2025
verified customerVerified Customer
10
Trustworthy and knowledgeable
The guy’s at Chapman’s are very thorough and very honest. I would highly recommend Chapman’s
MK
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Mike K.
Blythewood, SC
Honda Ridgeline
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Repair older model Ridgeline
At Chapman's you not only receive top rate diagnosis and repairs, you also get (for free) a version of late night comedy. The guys will entertain you from drop off to pickup. And their material is fresh. Come to think of it the comedy is probably not free, but it sure is fun.
Don't hesitate to visit Chapman's if you want knowledgeable, honest, experts to work on your car. You'll go away smiling, too!
HD
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Hobie D.
Gilbert, SC
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2025
verified customerVerified Customer
10
comfortable, peaceful and genuine
These folks at Chapman's Auto Tech are the real deal. They are top shelf. They will talk with you on any subject that you need to work out with your car or truck. I am a retired Master Auto Technician my self having 40+ yrs in the industry. So, I do not just go anywhere without first researching the auto shop. Mr. Chapman and Mike the service manager work at making sure your service or repair is done in a professional manner. I recommend this shop and again they are top shelf.
DB
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Donnie B.
West Columbia, SC
Toyota Avalon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Oil Change Service
Punctual and prompt in changing oil for a reasonable price.
AL
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Amy L.
Great Falls, SC
Honda Passport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Oil change
First time have my vehicle serviced at Chapman’s and the turn around time was awesome! I will definitely be referring everyone I know to them.
Customer service is phenomenal!
KM
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Ken M.
Columbia, SC
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Excellent Customer service from Mr Chapman and office manager Mike
Very satisfied with the customer service and knowledge of Mr Chapman and his staff and office manager Mike highly recommend this shop
BT
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Bill T.
Summerville, SC
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Alternator replacement
Unscheduled appointment and same day service. Nicely done
KW
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Kent W.
Lexington, SC
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Knowledgeable, fast, friendly
We used Chapman’s on a recommendation of a friend. We will be repeat customers, glad to find Toyota specialist. They were able to get us in quickly and for the car back the same day. Great staff, very knowledgeable. Will definitely recommend them.
RJ
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Rodney J.
Lexington, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2025
10
Timing belt replacement
Chapman's was very nice and professional people to talk to. They find my problem and fixed it in a very timely manner.
TM
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Theresa M.
West Columbia, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
10
Replaced low beam light
As usual, always kept me informed about what was happening and made sure I was in agreement. And of course, did a great job.
TM
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Theresa M.
West Columbia, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
10
Replaced low beam light
As usual, always kept me informed about what was happening and made sure I was in agreement. And of course, did a great job.
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