business image

Craven Tire

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,067 Reviews)
82
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
82
Net Promoter Score ®

Business Details

About

Bring your vehicle to Craven Tire & Automotive Repair. The experts at our auto repair shop in New Bern, NC provide speedy auto services without compromising on quality.

You'll be ready to safely hit the road again in no time. Call 252-633-0200 now to book an appointment at our tire shop. Walk Ins Welcome!
Bring your vehicle to Craven Tire & Automotive Repair. The experts at our auto repair shop in New Bern, NC provide speedy auto services without compromising on quality.

You'll be ready to safely hit the road again in no time. Call 252-633-0200 now to book an appointment at our tire shop. Walk Ins Welcome!

Categories
Contact
(252) 633-0200

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
318 First St New Bern, NC 28562
Craven Tire's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,067 Reviews)

Our goal is to provide the most accurate picture of a business's online reputation. To provide the most accurate picture, we use an automated algorithm to help us recommend reviews that are most valuable for visitors to our site. Reviews that are recommended may ultimately become "not recommended" and vice versa based on continued updates and learning from our algorithm. Reviews that are verified through the business point of sale system may post immediately to the recommended reviews section of our site, however, based on the application of our automated algorithm, may become "not recommended".

Continue reading recommended reviews


HW
gravatar
HARRY W.
New Bern, NC
This review is currently pending verification from the business.
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/21/2025
verified customerVerified Customer
0
Damage to hubcaps and not communicated
Had my oil changed and tires balance and rotated at a cost of $134 dollars. Felt that was fair, but when I got home I found one of my hubcaps missing. I called Craven Tire and the rep told me that then knew the cap was not secure. I ask him why wasn’t I advised of this. He answer was “I’m not the one who checked you out “. I pulled off one of my other cap and found broken holding tabs inside the hub, which leads me to believe they were forced on after the balancing, or the broken tabs would not been inside the hub: A replacement hub is now going to cost me over $300 dollars. This turned out to be one expensive rotation and balancing. I will think twice before I even use them again.

DM
gravatar
Deja M.
New Bern, NC
This review violates the SureCritic Review Policy.

LG
gravatar
L G.
New Bern, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/21/2022
0
Have a stuffed wallet if you break down nearby
Tensioner pulley seized up 2 blocks from Craven Tire so I pulled in thinking I could get it repaired. Receptionist said computer was not working and consulted owner for quote. I guess since he thought I was stranded he quoted me $350. Part was less than $70 and less than 30 minutes labor to install and reinstall belt. I declined their services and towed truck home. Completed repair myself.

KS
gravatar
k s.
New Bern, NC
This review violates the SureCritic Review Policy.

Displaying all 4 Review
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.