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CSAI Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,621 Reviews)
92
Write a Review
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Score Details

5 stars
90%
4 stars
6%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
92
Net Promoter Score ®

Business Details

Categories
Contact
(951) 781-0412
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Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3001 Chicago Ave Riverside, CA 92507
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CSAI Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,621 Reviews)
Write a Review
Recent Reviews
FS
Frank S.
Riverside, CA
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2025
verified customerVerified Customer
10
I needed help understanding the request from the smog referee.
Mr. Summers and Ryan helped me understand what, and why the procedure the smog referee was requesting from me was necessary. I had never failed a smog test before and was unfamiliar with the verbiage and description of the procedure the smog referee was requesting. CSAI verified my Catalytic Converter was bad by performing a few diagnostic tests. Instead of just replacing parts they thought were bad, CSAI verified the part was bad. I have complete trust in CSAI’s ability to really identify the bad part in the smog / emission system before replacing it. Since I only have one vehicle they also expedited the service to my car. Thank You Mr. Summers and Ryan
Jonathan S. from CSAI Auto Service responded on 11/21/2025 09:31 AM

We appreciate you taking the time to share your experience. It sounds like Mr. Summers and Ryan did a fantastic job turning your smog test frown upside down. We believe that understanding the “why” behind a service is just as important as getting it done, so it's great to hear that they provided clarity on the process. It's also good to know that our diagnostic approach helped you avoid unnecessary part replacements. After all, we want to be your go-to guys, not just part-swapping magicians. Expediting the service for your one trusty vehicle is just part of the CSAI commitment to our customers. Here’s to a more eco-friendly ride ahead!

Jonathan Summers

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