business image

Dale's Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(309 Reviews)
90

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
0
Total ReScores™
-
ReScore™ Average
90
Net Promoter Score ®

Business Details

About

Family-run auto shop offering a full range of repair and maintenance services, plus 24/7 towing! Family-run auto shop offering a full range of repair and maintenance services, plus 24/7 towing!

Categories
Auto Maintenance, Car Maintenance, Alignment
Contact
(319) 352-3574

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
3000 5th Ave NW Waverly, IA 50677-3120
Dale's Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(309 Reviews)

KR
Kristine R.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/07/2026
verified customerVerified Customer
5
Oil change
The young lady who made my appointment last week was wonderful and ran my codes to check my car. She was helpful and knowledgeable, she could tell i was " car dumb" but was still kind., the guy that got me checked in when i came this morning was great and took time to speak to me about what i needed and answered my questions. When I paid at the end for my oil change the man who spoke to me about my car was very short and seemed annoyed with my questions and explained my codes in a way tht I had no clue at the end what it meant and niether did he. Based on the first 3/4 of my visit I would highly recommend but based on the last 5 mins of speaking to him I felt like he was annoyed I asked car questions to the car guy. Maybe he was having a bad day or maybe I had dumb questions I dnt know thts why I brought it to someone who did. I wish the last part of my service was better but all in all besides that part everything was great!
Troy from Dale's Service responded on 10/07/2026 10:07 AM

Hello, you asked us not to spend time/money diagnosing the code, just to give you a definition or brief discription and if you're safe to drive. There needs to be diagnostic work done, to know more about your code. Let us know if you'd like it diagnosed sometime, we'd be happy to help!

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