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Darrell's Garage

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(306 Reviews)
87
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
87
Net Promoter Score ®

Business Details

About

Darrell’s Garage is a full service Gastonia auto repair shop with top quality auto repair and professional, friendly staff. We are a full service general auto repair facility and we work on all makes and models of vehicles. With an 36 month/36,000 mile warranty*, our ASE Certified Gastonia auto repair technicians are happy and excited to Darrell’s Garage is a full service Gastonia auto repair shop with top quality auto repair and professional, friendly staff. We are a full service general auto repair facility and we work on all makes and models of vehicles. With an 36 month/36,000 mile warranty*, our ASE Certified Gastonia auto repair technicians are happy and excited to maintain your car. ...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(704) 867-8566

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
317 N Pine St Gastonia, NC 28054
Darrell's Garage's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(306 Reviews)

RK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2025
verified customerVerified Customer
10
New battery
First time coming here and the mechanics up front Javier and Gilberto were just phenomenal. They right away were so welcoming and friendly. Gilberto was very informative and communicated exactly what was going on throughout the process. I had to get it towed there and luckily it was just the battery but he listened to my concerns about a noice I was hearing and had his mechanic drive it around to see if he could hear it after they installed the battery. So I will return there when I need things done. Very nice and honest people which is hard to find these days,

MH
Marta H.
Bessemer City, NC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/01/2025
verified customerVerified Customer
9
Nivel people
Excelente Job

RM
REGINALD M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2025
verified customerVerified Customer
10
Reggie
Great ppl. I will be returning and bringing business
The Team at D. from Darrell's Garage responded on 07/29/2025 07:22 PM

We're delighted to hear you had a great experience with us! It's always a pleasure to work with wonderful customers like yourself. We’re ready for your next visit and the chance to keep those wheels turning smoothly. Safe travels until we meet again!


MG
MIKE G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
Rear Hub / Wheel Bearings for 2011 Honda Civic
I had made an appointment a week in advance with the knowledgeable and attentive staff at Arandas Darrell's Garage. I showed up that day to drop the car off and they were ready for me. Because the rear disc calipers had to come off, they worked with me to also change out the rear disc pads at very little extra cost. I even got to speak with the mechanic. He showed me the hub / wheel bearing that was the culprit. It had a serious grind in the motion that caused a growling noise from the rear end. At some point, it probably would have locked up.
Smooth and quiet now. Likely a serious accident avoided.
Thank-you Arandas Darrell's Garage!
The Team at D. from Darrell's Garage responded on 07/29/2025 07:22 PM

We appreciate your detailed feedback regarding your visit to Darrell's Garage. It is always gratifying to hear that our team’s efforts in being both knowledgeable and attentive have made a positive impact on your experience. We commend you for catching that hub/wheel bearing issue before it had the opportunity to turn into a dramatic incident—cars can certainly be drama queens at times! Your satisfaction with the smooth and quiet performance of your vehicle truly makes our day. We are here to help keep your car in its best shape and avoid any unwanted surprises. If you ever find yourself in need of further assistance, do not hesitate to reach out. Your trust in us means a great deal.


WM
WANDA M.
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
Serpentine belt
Staff was informative and friendly. Work was done in a timely fashion.
The Team at D. from Darrell's Garage responded on 07/29/2025 07:20 PM

We appreciate you taking the time to share your experience with us. It's great to hear that our staff made a good impression and that the work was completed promptly. We aim to keep things running smoothly—after all, nobody likes a car drama. If there’s anything else we can assist you with, let us know!


WH
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WILFRED H.
Gastonia, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
Best customer service in Gastonia
Best customer service in Gastonia. Highly recommend to family and friends. Repair done quickly and fairly.
The Team at D. from Darrell's Garage responded on 07/29/2025 07:19 PM

We truly appreciate your recognition of our customer service in Gastonia! It's heartwarming to know that you would recommend us to your family and friends. Our team always aims to provide speedy and fair repairs, so we are glad to hear that we hit the mark. Your support means the world to us!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Friendly Helpful and Excellent service
I had to have a transmission replace in my '17 Ford Escape and also some wiring done in my '12 Ford F150. All this oast week!. They done Amazing work thank you!
The Team at D. from Darrell's Garage responded on 07/26/2025 09:31 AM

We're glad to hear you had an amazing experience with us! It sounds like your vehicles received some top-notch care—transmission replacement and wiring work is no small feat. We get it; it can feel like sending your cars off to a spa day. If your Fords had feelings, they’d be coming back with a fresh sense of confidence. We appreciate your trust in us and are here for any future car pampering they might need!


MR
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MICHAEL & SANDRA R.
Gastonia, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Highly recommended
My wife and I have done business with Darrell’s Garage over ten years. Most recently we had our 2018 Honda CRV to them for an oil change and coolant flush prior to our 5000 mile trip across the US. Work was done efficiently and quickly. Gilberto, Javier and Alan always treat us well and keep us informed as to what needs work on our car and what is ok. The work is reasonably priced all things considered and I will return.
The Team at D. from Darrell's Garage responded on 07/25/2025 09:31 AM

It's fantastic to hear from long-time customers like yourselves! We absolutely love that you've entrusted us with your Honda CRV as you prepare for your cross-country adventure. Nothing like an oil change and coolant flush to set the stage for a great road trip! We're glad to hear that Gilberto, Javier, and Alan have taken good care of you, keeping you in the loop about the health of your car. After all, a well-informed driver is a happy driver—unless they hear "we need to talk about your brakes," in which case, who wouldn't want to avoid that conversation?We appreciate your loyalty and look forward to serving you again on your next maintenance stop. Safe travels out there!


MB
MICHAEL B.
Gastonia, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Air leak
They found the problem and fixed fast and simple great people and great prices
The Team at D. from Darrell's Garage responded on 07/18/2025 09:31 AM

We appreciate your feedback! It sounds like our team hit the nail on the head by diagnosing the issue quickly and efficiently. We strive to keep our prices as friendly as our staff, so it's great to hear you found both to your satisfaction. If your vehicle has any more adventures, you know where to find us!


JT
JOSE T.
Cramerton, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Jose Rivas
Good service
The Team at D. from Darrell's Garage responded on 07/17/2025 09:31 AM

We're glad to hear that you were pleased with our service! Just know that we're always here to keep your wheels turning smoothly. If there’s anything else we can help with, just give us a shout.


GB
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GRACIELA & B.
Charlotte, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Inspection also maintenance
Excellent service 💯
The Team at D. from Darrell's Garage responded on 07/16/2025 09:31 AM

We appreciate hearing that our service hit the mark! Our team always aims to make your experience as smooth as an oil change. If there's anything specific that wowed you, feel free to share – we love hearing what keeps our customers on the road happily!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2025
verified customerVerified Customer
10
The service was very much needed and I was provided the help that I received and I am grateful 🙏
I am very pleased with the service that I received from Darrell's Aranda's Garage. My AC is now working during this excessive heat and I am grateful to God and the crew.
The Team at D. from Darrell's Garage responded on 07/13/2025 09:31 AM

We appreciate your kind words about your experience at Darrell's Garage. Nothing feels quite as refreshing as a working AC in the summer heat! It’s great to hear that our crew could help you stay cool when the temperatures were skyrocketing. If you ever need anything else, don’t hesitate to reach out. Stay cool out there!


TB
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TIM & SUSAN B.
Gastonia, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Repair to my 2020 RAM
The very best in service and reliability! Honest in everything they do and very reasonable. Work is done on time and complete.
The Team at D. from Darrell's Garage responded on 07/12/2025 09:32 AM

We greatly appreciate your feedback! It’s always nice to know that our commitment to service and honesty shines through. We aim to keep things on track and ensure everything is done right, without any fuss. If our work had a superhero cape, it would probably be because it’s both reliable and punctual! We look forward to continuing to serve you well.


JG
JEANETTE G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Super contenta
La atención es genial y son muy amables
The Team at D. from Darrell's Garage responded on 07/12/2025 09:32 AM

Es fabuloso escuchar que la atención fue genial y que nuestro equipo te hizo sentir bienvenido. Siempre nos esforzamos por brindar un servicio amable y atento porque, al final del día, queremos que tu experiencia sea la mejor. La amabilidad es nuestra receta secreta, ¡así que no dudes en regresar cuando lo necesites!


JF
JEEF F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Great car care
There great , very Personal and they care about what they do
The Team at D. from Darrell's Garage responded on 07/12/2025 09:32 AM

We appreciate your wonderful feedback! It's always great to hear that our personal touch is making a difference. At Darrell's Garage, we believe that caring about what we do is just as important as fixing cars. Here's to keeping those engines happy!

Service Coupons and Posts
Thanks for the thumbs up! 🙌 We're delighted you enjoyed our service. Remember, your ride deserves the best, and we’re always here to keep it running smoothly! 🚗💨 #DarrellsGarage #AutoCare
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Wow, 100 stars?! 🌟 We're flattered beyond measure! Thanks for making us feel like the best in the biz. We promise to keep your ride purring like a kitten! 🐱🚗 #DarrellsGarage #BestServiceEver
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We're thrilled to hear your vehicle is purring like a kitten! 🐱🚗 Good quality service is our top gear! Thanks for choosing Darrell's Garage – slowing down for maintenance is the new fast! #AutoCare #HappyRides
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Thanks for the shout-out! 🚗💨 We're all about speed and quality here at Darrell's Garage. If we were any faster, we’d be a pit crew! 🏎️ Appreciate your support! #FastService #QualityWork
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Thanks for spreading the good vibes! 🚗✨ We're thrilled we could tackle that coolant leak and get you back on the road worry-free! Remember, we're here for all your car's needs—no babying required! 😉 #DarrellsGarage #CarCareMagic
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Thanks for the fantastic review! 🚗✨ We're thrilled to hear about your great experiences with us! Keeping you informed and delivering quality work is our jam (and it's not even a case of engine trouble!). 😄 #CustomerLove #DarrellsGarage
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Thank you for the glowing recommendation! ? We love keeping your wheels turning smoothly. If you ever need us again, just give a shout—no engine noise required! ?? #DarrellsGarage #CarCareExperts
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We're revved up about your fantastic feedback! ?? At Darrell's Garage, speed and service are our middle names (well, sort of!). Thanks for trusting us with your ride! ?✨ #CustomerLove #AutoExperts
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We're revving up for some good vibes! ?? Thanks for the shoutout about our awesome team and customer service! We love keeping you and your ride in top shape. Come see us again soon! #DarrellsGarage #CustomerAppreciation
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We’re thrilled to hear that your car is running like new again! ?✨ At Darrell's Garage, we take pride in finding the root of the problem and fixing it right! Thank you for trusting us with your ride! ? #HappyCustomers #CarCare
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Thanks for revving up our day with your kind words! ? We're glad our clear communication and top-notch service hit the road with you. #CustomerSatisfaction #DarrellsGarage
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? Thanks for the 5-star review, Mike & Susan! We're thrilled to hear you found our service highly professional. Your support means the world to us! ?? #CustomerAppreciation #DarrellsGarage
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Thanks for the 5-star review, Robert! ? We love a good challenge and we're thrilled we could take care of your axel seal and oil leaks. ? Our team is always here to go the extra mile for our customers. #AllAboutAxels #CustomerSatisfaction
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Thanks for the 5-star review! We're thrilled to hear that our team provided you with quick and easy service. We appreciate your support and look forward to seeing you again soon! ?? #CustomerAppreciation #DarrellsGarage
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Thanks for the shining review! We're thrilled to hear you're happy with our work. Here's to keeping your wheels spinning smoothly ?✨ #CustomerSatisfaction #FiveStarService
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Thanks for the kind words, Jonathan! We're glad we could help you out. We strive to provide top-notch service ? #DarrellsGarage #Gastonia
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Thanks for the kind words, Jaquan! We're glad to hear our team was able to help you out. #CustomerService #Gastonia #5Stars ?????
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Thanks for the review, Hannah! ? We're glad we could get your engine belt fixed quickly and accurately. We always strive to keep our customers in the loop and provide fair pricing. #Gastonia #DarrellsGarage #HappyCustomers
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?? Terry at #Gastonia was amazing! He was thorough, informative & went the extra mile to help me. He took time to explain my options. Excellent customer service! ? #Gastonia
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Thanks for the great review, Loretta! ? We're so glad you're happy with our services. We always strive to provide accurate estimates and no surprise fees. #Gastonia #DarrellsGarage #HappyCustomer
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