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Darrell's Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,532 Reviews)
90
Write a Review
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Score Details

5 stars
90%
4 stars
6%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
2
Total ReScores™
4.0
ReScore™ Average
90
Net Promoter Score ®

Business Details

About

Darrell's Shell Service is conveniently located in Topeka, Kansas. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. Darrell's Shell Service is conveniently located in Topeka, Kansas. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Categories
Auto Repair, Towing Service, Car Maintenance
Contact
(785) 272-8451
Visit Website
Open
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
4300 SW 21st St Topeka, KS 66604
Get Directions
Darrell's Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,532 Reviews)
Write a Review
Recent Reviews
TB
Tom B.
Topeka, KS
GMC Yukon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Best in town
We have gone to Darrell’s for several years and never had a problem. Their prices are very fair, their mechanics are excellent. They give you a bid for the necessary work and there’s no surprises when you pick up your vehicle. Very dependable, trustworthy and friendly.
Ashley C., Customer service from Darrell's Service responded on 05/30/2025 02:48 PM

Thank you Tom, we never want you to feel like your trust is taken lightly.  We appreciate you and your business with us!

JR
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Judy R.
Topeka, KS
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
OIL CHANGE
All employees are so nice and helpful. The only place I will go!!!!!!!!!
Ashley C., Customer service from Darrell's Service responded on 05/30/2025 02:47 PM

Thank you Judy, we appreciate you!!

KT
KEN T.
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Tire repair
Quick service the young man who fixed my removed and fixed my tire was extremely efficient. All the staff very professional and friendly. Was little taken back for the price charged if $29.50’for the tire repair. But I was in and out quickly.
Ashley C., Customer service from Darrell's Service responded on 05/30/2025 02:47 PM

Thank you Ken, we appreciate your business!

Verified Customer
Topeka, KS
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Great service
Always great service and professional.
Ashley C., Customer service from Darrell's Service responded on 05/30/2025 02:44 PM

Thank you for your business with us!

JT
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Joyce T.
Topeka, KS
Toyota Sequoia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Oil change
Service was friendly and quick
Ashley C., Customer service from Darrell's Service responded on 05/30/2025 02:44 PM

Thank you Joyce, we appreciate you!

MW
MARY W.
Topeka, KS
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Oil Change Today - HAPPY Customer
I've been coming to Darrell's for over 35 years now, and still get the same GREAT SERVICE. I dropped off my car this morning for an oil change & tire rotation and I was in and out in time to get to work by 8:00 a.m. Kevin & Kelley are the absolute best!
Ashley C., Customer service from Darrell's Service responded on 05/30/2025 02:44 PM

Wow Mary, we appreciate your continued business with us over the years and look forward to many more years of car care! Thank you

JC
Jane C.
Topeka, KS
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Great service!
I always receive great service and advise about keeping my car running at Darrell's. We are so lucky to have them here!
Ashley C., Customer service from Darrell's Service responded on 05/30/2025 02:09 PM

Thank you Jane, we appreciate you and your business with us!

RS
RICK S.
Topeka, KS
Kia Forte
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
As always
As always, I am happy with the work you do for me. I have been bringing my car to you for many years.
Ashley C., Customer service from Darrell's Service responded on 05/30/2025 02:09 PM

Thank you Rick, we appreciate your continued business with us!

ST
STEVE T.
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
F150
We had the brakes checked and rotors checked and the discovered a hub issue on the front, by the brakes needed replaced on the back. We thought the front, but they were fine. This business shows great integrity in their work. The work was done quickly(less than 5 hours) and at a pretty fair price!
Ashley C., Customer service from Darrell's Service responded on 05/30/2025 02:09 PM

Thank you Steve, the trust you place in our work is never taken lightly.  We appreciate you and your business with us!

Verified Customer
Topeka, KS
Ford Taurus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Very Happy.
Darrell's Service has been taking care of my 2011 Ford since 2019. The folks are always friendly and professional and I very much appreciate and trust them.
Ashley C., Customer service from Darrell's Service responded on 05/30/2025 02:08 PM

Thank you, we appreciate your continued business with us!

Verified Customer
Topeka, KS
Buick LeSabre
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Auto maintenance
The staff informed me first so I could confirm to do it or hold off. The work was done as quickly as possible to get my car home to me. It is a pleasure to be treated respectfully by a team that is honest and kind
Ashley C., Customer service from Darrell's Service responded on 05/30/2025 02:08 PM

Thank you for your business with us! We definitely think its important to give our customers all of the infromation so they can make the best informed decision for them and their vehicles.  Thank you again!

SR
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Sandy R.
Topeka, KS
Buick Encore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Service and repairs made,
Took car in for service and they found important repairs that needed to be done. I was leaving for a trip and they got everything done in plenty of time!
Ashley C., Customer service from Darrell's Service responded on 05/30/2025 02:05 PM

Sandy, we are so happy we were able to get those repairs found and completed for you to go on your trip safely, most importantly. We appreciate your business with us. Thank you!

RL
Rebecca L.
Fall River, KS
Jeep Liberty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Cracked radiator
I was grateful that I was able to get my Jeep in since it overheated so late in the day. I was given a ride to my daughter's, which was extremely nice since i was in from out of town and didn't have another way. My vehicle was diagnosed and repaired so I was able to go home today.
Ashley C., Customer service from Darrell's Service responded on 05/22/2025 11:38 AM

Rebecca, we are so happy we were able to help out and get your vehicle back on the road.  Thank you so much for your business!

EG
EILEEN G.
Topeka, KS
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Always Reliable.
I always feel certain that Darrell's will give me an honest assessment of my car's needs, a fair price, quick service, great communication, nice people.. What more can you ask for? My go to Auto Service Center.
Ashley C., Customer service from Darrell's Service responded on 05/19/2025 02:55 PM

Thank you Eileen, we appreciate you and your business with us! Your trust is never taken lightly.

DN
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DAVID N.
Topeka, KS
Dodge Grand Caravan
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/19/2025
verified customerVerified Customer
9
Oil Change on Dodge Grand Caravan
Oil change was scheduled in advance, appointment set up was super easy. Vehicle serviced, checked over and a follow up call made to us in a very reasonable timeframe. Although we chose not to go forward, a price was given on the replacement of a remote door fob. I appreciate it, knowing how much it would cost. Really the only small issue I had was that the oil change maintenance reminder was not reset. I was able to do that on my own, but I had to look up the procedure.

Also wanted to mention, that they have a clean bathroom and easily accessible into the building for me, which is important as a wheelchair user.
Ashley C., Customer service from Darrell's Service responded on 05/19/2025 02:54 PM

David, thank you for your review and business with us.  We apologize about the maintenance reminder not being reset.  We appreciate you!

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