Verified CustomerThank you, Chris for this amazing review! We work hard to provide great service from the first phone call to set the appointment to the final pick up and there after. I like hearing that we are still meeting those standards when it comes to communication as well as the repairs. We want everything to go as smooth as possible for the scheduled repair which is why we put the time into doing the research prior to the repair. Please don't hesitate to reach out if you have any questions or concerns. We look forward to working with you again!