At Denny's Auto, we are a family owned and operated business since 1963. Three generations strong. We are the shop you can trust with family and friends. At Denny's Auto, we are a family owned and operated business since 1963. Three generations strong. We are the shop you can trust with family and friends.
Upon inspection i found that the driver front upper ball joint has almost fallen out of the control arm this is very unsafe and the control arm must be replaced, I also found that the passenger inner tie rod has play and must be replaced, These repairs must be done before a alignment is performed.
Recommend driver front upper control arm
Recommend passenger inner tie rod
DO NOT DRIVE VEHICLE IS UNSAFE!
The mechanic at Cleggs told me I was lucky my truck made it into their parking lot because the ball joint was so bad. He specifically said that they don’t see them get this bad and it was very rare.
Here is what they fixed at Cleggs:
Remove & Replace Front Upper Suspension Control Arm (One Side) $218.09
Basic Four Wheel Alignment $119.95
Part Qty Total
MOOG Chassis Products Suspension Control Arm and Ball Joint Assembly
1 $143.66
Authorized on
7/12/2024
at
06:06 PM
Subtotal
$481.70
Est. Tax
$35.89
Job Total
$517.59
Remove & Replace Tie Rod
Tech: D Johnson
Labor Total
Remove & Replace Inner Tie Rod (One Side) $117.43
Part Qty Total
Precision Steering Tie Rod End
1 $118.56
Authorized on
7/12/2024
at
05:57 PM
Subtotal
$235.99
Est. Tax
$17.58
Job Total
$25
I was out the door with $822 complete fix compared to $3k that Cory quoted me for Danny’s.
Called Cory at Danny’s auto and he said yeah our mechanic totally missed that and they thought there were “other” issues with my alignment so that’s why the cost was so high. I told them that this could have resulted in a serious accident and this is serious negligence on their part. They had nothing to say and told me they couldn’t do anything for me at this point.
I don’t write reviews but I felt this would be merited in hopes that it helps someone else who may be in a similar situation and to get a 2nd opinion before taking your car here. Makes me wonder about the $6k I’ve paid for previous repairs and if those were legitimate. Either way I hold myself in accountability for not doing my due diligence prior to taking my truck to Danny auto. In my personal opinion the folks at Danny’s auto are careless, negligent and someone is likely to get seriously hurt or worse due to incompetence.
Check out my full diagnostic if you want to see just how bad the ball joint was on my truck. https://shop.tekmetric.com/invoice/rilN1W07dVp-AZfr_wkObadId8erS1lwPd0tqy9m3Os