business image

Diehl Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(212 Reviews)
68

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5
27
Total ReScores
4.8
ReScore Average
68
Net Promoter Score ®

Business Details

About

Diehl Hyundai's service department can help you to keep your new or used Hyundai in like-new condition. Our friendly service staff and high-tech service facility set us apart from other lesser quality centers for car repair in the Sharon/Hermitage Area. We look forward to serving you! Diehl Hyundai's service department can help you to keep your new or used Hyundai in like-new condition. Our friendly service staff and high-tech service facility set us apart from other lesser quality centers for car repair in the Sharon/Hermitage Area. We look forward to serving you!

Categories
Hyundai Dealer, Auto Maintenance, Auto Repair
Contact
(724) 981-8140

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* No Time Zone Provided
1251 East State Street Sharon, PA 16146
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(212 Reviews)

WH
gravatar
William H.
Sharpsville, PA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/25/2026
0
Category: Service
Awful Place
I previously had issues here years ago and unfortunately I am now dealing with a far more serious situation involving my 2025 Hyundai Santa Fe. The vehicle has experienced transmission defects, jerky shifting, loss of power while driving, active ABS and transmission warning lights, and visible smoke with a burning odor coming from the transmission area.

Despite documented dual clutch transmission faults, the dealership has never retained the vehicle for more than a few hours and refuses to perform extended diagnostics. I have been told they will not inspect the transmission unless an active code is present and that they only replace transmissions rather than properly diagnose internal issues.

Both the dealership and Hyundai Motor America have refused to provide a no cost loaner vehicle during diagnosis, even though this involves a safety related defect. I have filed complaints with BBB Auto Line, NHTSA, and the Pennsylvania Attorney General.

I purchased a brand new vehicle and should not be dealing with repeated safety concerns and refusal of proper warranty service.
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