business image

Direct Tire & Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(593 Reviews)
88

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
4.0
ReScore Average
88
Net Promoter Score ®

Business Details

About

At Direct Tire & Auto Service, we will get your vehicle back on the road. We will earn your trust with service excellence, smart value and our emphasis on convenience. For years, we've been servicing Watertown, MA and the surrounding areas. At Direct Tire & Auto Service, we will get your vehicle back on the road. We will earn your trust with service excellence, smart value and our emphasis on convenience. For years, we've been servicing Watertown, MA and the surrounding areas.

Categories
Auto Maintenance, Auto Repair, Tire Sales and Repair
Contact
(617) 923-1800

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
126 Galen Street Watertown, MA 02472
Direct Tire & Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(593 Reviews)

DM
gravatar
Deborah M.
Belmont, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
10
Grateful Customer
I have always had reliable, professional service at Direct Tire. I now go there for all my car services, repairs, replacements. They are completely professional and expert in their assesments , evaluations and pricing. I would not go any where else. My last visit was more complicated and I received the most careful and considerate and accurate service from my contact person, Rick.
He went way above and beyond to facilitate the necessary repairs. He even did the necessary driving of the car to prepare it for passing inspection! Every decision was made in collaboration with me. He made well reasoned options and helped me in understanding my choices. The entire staff there are just terrific to work with!
Clark G., Controller from Direct Tire & Auto Service responded on 05/15/2025 03:10 PM

We appreciate your feedback and are glad our team, especially Rick, could make your experience smooth and informative—driving included! Your trust in us means a lot.  Thanks so much!

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