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Don Franklin Somerset Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,250 Reviews)
82
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Score Details

5 stars
86%
4 stars
8%
3 stars
2%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
4
Total ReScores™
5.0
ReScore™ Average
82
Net Promoter Score ®

Business Details

About

Hyundai of Somerset is centrally located in Somerset, KY. Our expert Service Technicians have the skills to assist with all of your vehicle maintenance needs. Call us today to schedule an appointment. Hyundai of Somerset is centrally located in Somerset, KY. Our expert Service Technicians have the skills to assist with all of your vehicle maintenance needs. Call us today to schedule an appointment.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(606) 677-1101
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
9:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
5090 South Highway 27 Somerset, KY 42501
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Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,250 Reviews)
Write a Review
Recent Reviews
LB
gravatar
Lee B.
Helenwood, TN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/02/2026
0
Category: Service
Took advantage of old man with later stage Parkinsons
My father in law, who has gotten to the stage of being easily influenced in his fight with Parkinsons, went for service on his car. Someone there saw an easy target and convinced him it was a good idea to go in debt for another car. Emptied his savings for the down payment and sent him home in a car he didn't come for nor need. Then when we obviously brought it back, they acted like they had done nothing wrong and would only take it back if he agreed to pay $4,200 in extra charges and claimed it was the bank charges. How low do you have to be to think that's ok? We took the car back yesterday and I posted about it then as well. Just want people to know how this dealership feels about the disabled elderly veterans.
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