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Done Right Fleet And Auto Repair

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(285 Reviews)
40

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
40
Net Promoter Score ®

Business Details

Categories
Contact
(816) 965-0650

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
13910 Century Lane Grandview, MO 64030
Done Right Fleet And Auto Repair's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(285 Reviews)

HB
gravatar
Heather B.
Pleasant Hill, MO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/31/2023
0
100% untrustworthy
The motor in my hummer blew up in October 2021 and I didn't really want to buy a new vehicle. I just wanted my hummer fixed so I called around and got quotes and done right fleet and auto is where my sister head been working for the past year or so, so I called him and got a quote. He was about the same price as everyone else so I went with him because I thought why not my sister works there. Well, he didn't have the money to send the motor off to get rebuilt so I wrote him a check for five grand, he was supposed to have my hummer done in six weeks. He said around the shop doing it absolutely shit every time I went in there I'll call him ask him how my hummer is looking and she would just give me some personal excuse every time with my sister work in there, she was giving me the scoop on their family drama in excuses why he didn't have medication or whatever it was something. I'd ask her as he worked on my hammer anymore. She get aggravated that I keep asking her because he had another vehicle that he was supposed to replace the motor on this goes on for over a year. He never once called me himself hold on. He did call one time and he told me that oh you're home or will be done next week (This was in July of22' ) then proceeds to ask me if I'd heard from my sister because she didn't show up to work. Needless to say my hummer was not done!
In January 2023.I finally get a call from him telling me that my Hummers done. I said OK great I don't have the money right now but I'll get it to you. I'm on my way he said no I'm not giving you your hummer until you give me my money said Steve, you've had my hummer for over a year. My sister works here you can allow me to give you payments he refused not only did he refuse. The original quote was 7800 he said that he had to replace the manifold and this and that and that I owed him 3800, well I said that's bullshit and he said no you told me to fix whatever. I said go ahead and fix whatever but that doesn't mean don't call me or let me know anything but the truth is my sister told me that you guys crack the manifold while you were trying to Take the motor out so that's not on me. Honestly, I don't want to pay him a dime, considering he cost me so much money have in my vehicle for over a year.
Well, I don't have 3800 to get my vehicle back and on top of that I husband and I are going through a divorce and technically it's in his name only so I can't really call the cops or fight about it because it's not technically in my name. I mistakenly told him this well he decides that he's going to go ahead and steal it and hide it and tried telling me that my husband sign the title over to him and told him he can have it well that's not true this guy is an absolute crook granted the other vehicle that he was replacing the motor that guy didn't get his vehicle back for over a year either. I've seen him fuck around multiple people when I'm in there with my sister while she's working or her telling me about what a bad day she had because she has to lie to people for him. He screwed around my sister the three years she's worked there. He promised to raise that she never got while she's making shit money, not able to pay her bills and then loaning her money and saying he helps her out. Yeah because you're not paying her enough $12 an hour after three years, what a joke ! On top of that, she has insurance through him and he wasn't even paying it so now she's getting bills and couldn't get her medication because he is pocketing it. So apparently he left his baby mama of 30 years for a friend of theirs who has money and took off and married her so now he's coming in there with her saying things are gonna change and ultimately fired her all because she wanted her damn insurance money back. He's a worthless human being. Do not ever take your vehicle there whatever you do. And no, I still don't have my Hummer back.
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