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Donn's Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,146 Reviews)
93

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

About

Donn's Auto Service Inc. has been family operated since July 1996, and in business for 26 years. Donn and his crew of professionally trained and certified auto mechanics has been repairing and extending the life of cars and light duty trucks since 1974. With over 40 years of automotive repair experience in Middleton and on Madison's west Donn's Auto Service Inc. has been family operated since July 1996, and in business for 26 years. Donn and his crew of professionally trained and certified auto mechanics has been repairing and extending the life of cars and light duty trucks since 1974. With over 40 years of automotive repair experience in Middleton and on Madison's west side, Donn continues to deliver the kind of reliable service and personal attention that has helped Donn's Auto Service Inc. grow into one of the area's most successful auto repair shops. ...more

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(608) 827-6162

Business Hours

Mon
7:30 AM - 4:00 PM
Tue
7:30 AM - 4:00 PM
Wed
7:30 AM - 4:00 PM
Thu
7:30 AM - 4:00 PM
Fri
7:30 AM - 4:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
8608 Fairway Pl Middleton, WI 53562-2504
Donn's Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,146 Reviews)

LM
gravatar
LENA M.
Saint Louis, MO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/05/2025
verified customerVerified Customer
0
car died on the way home
For $85 I was assured that my car was in good working order after the alternator light came on during my drive up. I was told that it would be safe to drive back to St Louis Missouri from Madison. It was not. The headlights didn't come on at night and when I stopped the car couldn't be revived without a jump. I needed a new alternator and belt, and I missed a day of work that could have been avoided. I was disappointed in Donn's auto service.
Donn S. from Donn's Auto Service responded on 05/06/2025 07:41 AM

Lena,
We are sorry to hear you had vehicle trouble on your trip home. We did check the battery and alternator out at the time of service and both passed the testing process. We explaned that we were unable to duplicate the issue you were having. I assume the alternator was intermittent and failed on the trip home. Again sorry you feel dissapointed in the service you recieved.  
I hope you enjoyed your time at the convention.

Chris

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