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Elmer's Brighton Garage

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,892 Reviews)
95

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

Categories
Contact
(585) 244-1616

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1848 Monroe Ave Rochester, NY 14618-1922
Elmer's Brighton Garage's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,892 Reviews)

JC
gravatar
JULIE C.
Rochester, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2026
verified customerVerified Customer
10
Always wonderful service
As always, Elmer’s is welcoming and friendly. I went in for an oil change, and my calipers needed replacing, my tires were old, and then they found the ball bearings were . . . Not even sure what was wrong either them! I only half listened to the explanation as I trust Elmer’s implicitly. Been a customer for well over 20 years and them them at Elmer’s!
John N. from Elmer's Brighton Garage responded on 03/16/2026 03:58 AM

It sounds like your visit was quite the automotive adventure! We appreciate your loyalty over the last two decades and are delighted to hear that you trust us with your Prius. We like to think of ourselves as your car's best friend—always looking out for those critical bits and bobs, even the ones that might have a questionable relationship with the concept of “normal.” Thanks for making us your go-to spot; we promise to keep rolling out the welcome mat and our best service! Your car’s in good hands with us.

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